scholarly journals A New Management Model for Higher Education in Dubai-UAE: Quality Management in Alignment with Professional Autonomy

2017 ◽  
Vol 9 (1) ◽  
pp. 165
Author(s):  
Iman Rabah
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Empirical Data ◽  
Management Practices ◽  
Professional Autonomy ◽  
Management Model ◽  
Natural Setting ◽  
Teaching And Research ◽  
Interpretive Study ◽  
Quality Management Practices

The purpose of this paper is to develop a model of Total Quality Management (TQM) that does not damage the scholarly values of higher education and which enhances professional autonomy, including academic freedom and academic quality in teaching and research. The theoretical framework includes an interpretive study that examines the functional, structural, and cultural aspects of implementing TQM concepts in higher education and the concepts that should be modified.The paper follows the qualitative approach based on the interpretive epistemological paradigm. This research uses empirical data on higher education quality management practices in their natural setting through an interpretive study. The logic of inquiry adopts inductive reasoning that constructs or evaluates general propositions that are derived from specific examples. Empirical data is collected from faculty members from a sample of two universities, including one public university and one private university in Dubai, the United Arab Emirates (UAE), in order to study academics’ perceptions of TQM in higher education. The methodology involves document analysis and collecting interpretations and narratives in order to study the positive and negative influences of quality management practices on, academics, research and the teaching process. The methodology also includes quantitative analysis using the survey instrument for the sake of triangulation.The designed management model which is the result of this paper takes into consideration the issues caused by TQM as a form of new public management, including overload in teaching, administrative tasks, faculty turnover and the reasons behind this along with the quality of teaching and research. Inapplicable TQM concepts are modified based on traditional university management models in order to fit the higher educational context, taking into account higher education leadership and the cross-cultural context that universities operate in especially in Dubai.

Managerial leadership for total quality improvement in UK higher education

2007 ◽  
Vol 19 (6) ◽  
pp. 541-560 ◽  
Author(s):  
Augustus E. Osseo‐Asare ◽  
David Longbottom ◽  
Pieris Chourides
Keyword(s):  
Higher Education ◽  
Quality Improvement ◽  
Quality Management ◽  
Management Practices ◽  
Total Quality ◽  
Managerial Leadership ◽  
Teaching And Research ◽  
Content Type ◽  
Quality Management Practices ◽  
Efficiency And Effectiveness

PurposeThe purpose of this paper is to increase awareness of the critical role of “managerial leadership” in total quality management (TQM) implementation in UK higher education institutions (HEIs), and to encourage further research on how to sustain management and leadership best practices for total quality improvement in higher education.Design/methodology/approachA critical review of the literature on managerial leadership provides the theoretical scope which led to the setting of research objectives. The objectives were achieved through a survey of academics and non‐academics responsible for teaching and research quality improvement in a sample of 42 UK HEIs between the period 2000 and 2005. A mix of questionnaires, interviews, inductive analysis and hypothesis testing, was used to explore, describe and to explain the nature of the relationship between the degrees of efficiency and effectiveness of quality management practices in the participating UK HEIs.FindingsThe analysis of the survey results revealed “weak” associations between the degrees of efficiency and effectiveness in the quality management practices adopted by participating UK HEIs. It provides examples of weak quality management practices as empirical evidence of “weak” association between “management efficiency” and “leadership effectiveness” in UK HEIs.Research limitations/implicationsInternational generalization of findings requires the sample size to be increased to include more HEIs from the UK and other countries with similar educational systems. Further quantitative research is needed to provide in depth explanation of the nature of the functional relationship between the degrees of effectiveness and efficiency of quality management practices in higher educational settings.Practical implicationsUnderstanding the nature of the association between the degrees of effectiveness and efficiency of quality management practices would provide a conceptual framework which would enable academics and practitioners to reflect critically on the “efficiency” and “effectiveness” of teaching and research quality improvement decisions and actions to ensure successful implementation of TQM best practices.Originality/valueUses the degrees of efficiency and effectiveness as criteria for evaluating managerial leadership in UK higher education, and recommends strengthening of the association between the criteria through continuous improvement in the efficiency and effectiveness of teaching and research quality improvement practices.

The European standards and guidelines for internal quality assurance

2017 ◽  
Vol 29 (2) ◽  
pp. 342-356 ◽  
Author(s):  
Maria J. Manatos ◽  
Cláudia S. Sarrico ◽  
Maria J. Rosa
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Quality Management ◽  
Management Practices ◽  
Holistic Approach ◽  
Management Model ◽  
Internal Quality ◽  
Content Type ◽  
Quality Management Model ◽  
Standards And Guidelines

Purpose The authors’ thesis statement is that the literature on quality management in higher education is evolving towards an idea of integration. Considering Part 1 of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) (ENQA, 2009) to be a framework for the implementation of quality management practices in universities, the purpose of this paper is to understand whether the ESG represent a truly integrated quality management model. Design/methodology/approach The authors analyse the content of the ESG taking into account three levels of analysis: the process level, the organisational level and the quality management principles level. Findings The analysis shows that the ESG are a quality management model, covering different processes, organisational levels and quality management principles. This is despite not being a truly integrated quality management model. Indeed, the ESG are mainly focussed on teaching and learning and on support processes, neglecting other processes of universities, such as research and scholarship and the third mission. In addition, they leave aside quality management principles more directly linked with a systemic and holistic approach to quality, such as the system approach principle. Originality/value The paper presents a new analysis of a much discussed quality management model for higher education. It explores the ESG in the light of the concept of integration, discussed according to a new framework of analysis. It also highlights the importance of a broader reflection on these standards and of their integration in the management systems of institutions.

scholarly journals A study of quality management practices in nursing in universities in Australia

2003 ◽  
Vol 26 (1) ◽  
pp. 194 ◽  
Author(s):  
Mary Cruickshank
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Quality Management ◽  
Management Practices ◽  
Hospital Setting ◽  
Education Sector ◽  
Total Quality ◽  
Quality Management Practices ◽  
Nursing Culture ◽  
Scant Attention

In Australia,the traditional Quality Assurance approach used in the hospital setting has played an important role in nursing practice.During the past decade, nurses have begun making a paradigm shift from Quality Assurance to Total Quality Management but scant attention has been paid to quality management practices in nursing in the higher education sector. This paper reports on a quantitative study examining the perceptions of nurse academics to the applicability of TQM to nursing in universities. The findings identified how TQM could be applied to suit the nursing culture in the higher education sector.

Impact of Quality Management Practices on the Extended Curriculum Programme at a University of Technology

2015 ◽  
Vol 3 (2) ◽  
pp. 143-152
Author(s):  
Felicity Harris ◽  
CM Moll
Keyword(s):  
Higher Education ◽  
South Africa ◽  
Quality Management ◽  
Management Practices ◽  
Academic Development ◽  
Throughput Rate ◽  
Quality Management Practices ◽  
University Of Technology ◽  
Mainstream Students ◽  
And Training

Academic Development Programmes such as Extended Curriculum Programmes (ECP’S) at higher education institutions in South Africa were implemented and funded in 2004 by the Department of Higher Education and Training as an initiative to address low throughput rate and low graduation output. The objective of this study was to look at whether ECP’s were effective in improving throughput rates and graduation output and whether there were quality management practices in place to gauge the effectiveness of ECP’s. The ECP in the Department of Mechanical Engineering at a university of technology was used as a sample. Academic histories of the ECP and Mainstream students of the 2007 cohort were analyzed to draw comparisons graduation output of the two programmes. A questionnaire to graduates of the 2007 ECP cohort who were now in the workplace was administered and interviews were conducted with lecturers teaching on the ECP. It was found that the ECP was successful in improving graduation output and that graduates were well placed in industry. It was also found that although quality management practices were in place in the programme, it was not formalized and the results were not properly recorded.

Quality Management and Higher Education Scenario in Namibia

2020 ◽  
pp. 61-82
Author(s):  
Selma Mupeniwo Iipinge ◽  
Anna M. Shimpanda ◽  
Ngepathimo Kadhila
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management Practices ◽  
Access To Higher Education ◽  
New Wave ◽  
Student Body ◽  
Quality Management Practices ◽  
Current State ◽  
Funding Mechanisms ◽  
Further Development

The new wave in the higher education space, which includes mass access to higher education, changes in the diverse needs of the student body, economic challenges faced by many countries, societal and general stakeholder expectations, relationships with external stakeholders, and new funding mechanisms has necessitated new forms of accountability in the sector. These factors have a profound influence on the handling of quality assurance arrangements at both national and institutional levels. This chapter seeks to critically analyze the current state of quality management practices in higher education in Namibia at both national and institutional levels. The chapter identifies achievements that have been recorded so far, as well as challenges and areas for further development.

scholarly journals Investigation of the Role of Organizational Climate in Enhancing Quality Management Practices of Higher Education

2021 ◽  
Vol 56 (2) ◽  
pp. 638-651
Author(s):  
Shorouk Mohamed Farag Mohamed Aboudahr ◽  
Mua’azam Mohamad
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Organizational Climate ◽  
Management Practices ◽  
Educational Process ◽  
Quality Management Practices ◽  
Organisational Climate ◽  
Education Data ◽  
Study Results

This study attempts to find the organisational climate's role in enhancing quality management practices in Egypt higher education. Data collected with surveys consist of three sections ( Demographic, Organisational climate, and Quality Management Practices) adapted from prior study to be appropriate with higher education. Across the faculty of Sadat university, 252 lecturers completed surveys to examine relationships among variables within the instruments and explore possible differences by demographic variables. Smart PLS was used to analyze the data. While SPSS 26 was used to identify the Profile of respondents and identify lecturers' perception. The study results revealed that all the predicting variables have a significant positive relationship with quality management practices. Results also suggested that the need to pay attention to the university's organisational climate is important to improving quality management practices. The study also recommended that the need to raise awareness among those in charge of the educational process of applying the practice of quality management in universities and its benefits to the educational process.

Sign in / Sign up

Export Citation Format

Share Document