QUALITATIVE EVALUATION OF SUCCESS FACTORS IN IMPLEMENTING ITIL BEST PRACTICES - INFORMATION TECHNOLOGY INFRASCTRUTURE LIBRARY IN A PUBLIC COMPANY UNDER OPTICAL PEOPLE AND PROCESSES

2018 ◽  
Author(s):  
M�RIO AUGUSTO RANZATT ◽  
ALESSANDRO MARCO ROSIN ◽  
ANGELO PALMISANO
Keyword(s):  
Information Technology ◽  
Best Practices ◽  
Success Factors ◽  
Qualitative Evaluation ◽  
Public Company

scholarly journals A QUANTITATIVE PERSPECTIVE OF THE IMPLEMENTATION OF BEST PRACTICES ON ITIL: INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY IN A BRAZILIAN PUBLIC COMPANY UNDER PEOPLE AND PROCESSES OVERVIEW

2019 ◽  
Vol 10 (1) ◽  
pp. 13-11
Author(s):  
Mario Augusto Ranzatti ◽  
Alessandro Marco Rosini ◽  
Orlando Roque Da Silva ◽  
Angelo Palmisano ◽  
Arnoldo J H Guevara
Keyword(s):  
Information Technology ◽  
Corporate Governance ◽  
Best Practices ◽  
Public Administration ◽  
Quantitative Research ◽  
Success Factors ◽  
Technology Governance ◽  
Public Company ◽  
Information Technology Services ◽  
Technology Services

The adoption of Corporate Governance in public administration companies has as focus on the beginning of organizational management, the seeking of best mechanisms to control and management itself and how to achieve good results in the provision of public services for clients and the society that uses these services. The term Information Technology Governance addresses the concern of managers to properly apply the available human and technological resources, making it possible to obtain better results in the provision of their information technology services in an efficient and transparent manner. This paper presents the results of a research that had as objective to identify relevant and priority actions in the implementation of best practices of Information Technology Services Governance in a public company, identifying the success factors in its implementation directing the analysis under the optic of people and processes. The method used was the application of a quantitative research with the results achieved through a case study that took place between the years of 2009 and 2014. The data obtained in this research reflect the employees perceptions about the implantation process and evidences that real experience obtained with the application of best corporate governance practices in public administration, the strengthening of its productive processes and, above all, the contribution that this dynamism and the improvement in the productive processes inductively impact on the improvement and quality of services provided in information technology by a public company to society.

Implementation aspects of agile methods in large organizations

e-mentor ◽  
2021 ◽  
Vol 90 (3) ◽  
pp. 64-72
Author(s):  
Robert Pawlak ◽  
Keyword(s):  
Best Practices ◽  
Large Scale ◽  
Success Factors ◽  
Implementation Process ◽  
Business Practice ◽  
Organization Culture ◽  
Agile Methods ◽  
Implementation Challenges ◽  
Depth Analysis ◽  
Implementation Aspects

The aim of this article is to analyze the challenges and success factors on organizations’ path to agile transformation, as frequently discussed in the literature and encountered in business practice. The research conducted proved that large-scale agile transformations require a dedicated approach with set of tools and best practices in place. The implementation challenges and barriers have been categorized into method-, organization-, culture- and technology-oriented groups. As a result of an in-depth analysis carried on for the purpose of this paper, a dedicated methodology of agile transformation has been proposed to ease the implementation process.

Implementing visual management for continuous improvement: barriers, success factors and best practices

2018 ◽  
Vol 57 (17) ◽  
pp. 5574-5588 ◽  
Author(s):  
Stefan Kurpjuweit ◽  
Dagmar Reinerth ◽  
Christoph G. Schmidt ◽  
Stephan M. Wagner
Keyword(s):  
Best Practices ◽  
Continuous Improvement ◽  
Success Factors

scholarly journals IPTEKS PENERAPAN DAN MANFAAT TEKNOLOGI INFORMASI TERHADAP PROSES BISNIS PERBANKAN PADA PT. BANK RAKYAT INDONESIA (PERSERO) TBK. KANTOR CABANG MANADO

2018 ◽  
Vol 2 (02) ◽  
Author(s):  
Valencia Matthew Anis ◽  
Steven J. Tangkuman
Keyword(s):  
Information Technology ◽  
Information System ◽  
Business Process ◽  
Success Factors ◽  
Business Processes ◽  
Company Performance ◽  
Business World ◽  
Business Information ◽  
Banking Business ◽  
Branch Office

The use of information technology plays an important role in the company's business processes. One of the success factors of company performance is the optimal use or application of information technology. Especially in banking business process activities, the use of information technology is one of the weapons in competition in the banking business world. In this article Bank BRI, which is one of the largest banking companies in Indonesia, also relies on information technology in the continuity of its business processes. In this article, we will discuss about the application of the Bank BRI Manado branch office’s Information Technology and its benefits in the continuity of banking business processes. In this case the BRI bank Manado branch office uses a variety of information systems in the banking business processes that will be explained in this article.Keywords : Business Processes, Information Technology, Banking business, Information System, Bank

Critical Success Factors of IS Implementation

2015 ◽  
Vol 3 (8) ◽  
pp. 192-212
Author(s):  
Iqbal Saad Al Saleh
Keyword(s):  
Information Technology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Vital Role ◽  
Successful Implementation ◽  
Technological Factors ◽  
Is Implementation ◽  
Critical Success ◽  
Quality Of Products

Recently, the use of information technology has become important and critical, for organizations, as it enhance the quality of products and integrity of organizational services. However, the implementation of such systems is still problematic. Due to globalization and the variation in the monetary, social and technological environments, Information Systems (IS) have turned out to be an imperative feature and high priority for different kind of organizations. In this regard, critical success factors play a vital role in successful implementation of IS. This paper evaluates and analyzes the critical success factors (CSFs) of IS implementation from the Saudi managers’ perspective in different industries in Saudi Arabia. This study will also present the illustration or identification of 19 critical success factors, which are based on a review of literatures and the first phase of a study in Saudi industries. The study will also rank those 19 factors in a logical way and will characterize them into three categories of factors, including organisational, human and technological factors.

Critical Success Factors of Innovation and Creativity for Global Entrepreneurs

2018 ◽  
pp. 75-91 ◽  
Author(s):  
Flevy Lasrado
Keyword(s):  
Best Practices ◽  
Competitive Advantage ◽  
Critical Success Factors ◽  
Success Factors ◽  
The Other ◽  
Keen Interest ◽  
Business Innovation ◽  
Critical Success ◽  
Essential Components

Innovation, is a subject of considerable interest for entrepreneurs. They share a keen interest in learning how to foster innovation and creativity in ways that help firms to create increasing amounts of wealth. Research on innovation and creativity has increased ever since they were considered to be the key to building a competitive advantage. In fact, it is a challenge for organizations to sustain innovation. In this chapter, we explore the factors that entrepreneurs should address to channel innovation in their organizations. Entrepreneurship, on the other hand, requires the funneling and implementation of creative ideas, leading to innovation. This chapter is particularly relevant to global managers seeking to identify inhibitors of creativity and business innovation and how to combat the roadblocks and create a sustainable innovation environment. The chapter discusses the three essential components that must be considered to spur innovation. We highlight the best practices associated with these factors through a case study of three organizations.

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