Moderating effect of Information technology (IT) capability on the relationship between business process reengineering factors and organizational performance of Bank

2012 ◽  
Vol 6 (16) ◽  
Author(s):  
Kabiru Jinjiri Ringim,
2011 ◽  
Vol 403-408 ◽  
pp. 5177-5181 ◽  
Author(s):  
Joseph Sungau ◽  
Simon Samwel Msanjila

Business Process Reengineering (BPR) is a management approach used to improve organizational performance through restructuring production activities of the core services for the purpose of enhancing their efficiency and effectiveness. Although BPR improves the efficiency of processes, it can hardly be applied in its own and thus it needs to be complemented with other concepts from other disciplines. Information technology (IT) tools are seen as accuracy and effective enabler of BPR approach in restructuring activities. This paper focuses on analyzing on how IT can be an enabler of BPR approach to restructuring processes in an organization for the purpose of enhancing the effectiveness and efficiency of processes. It presents the roles of IT in BPR for organizations. It also presents challenges on organizations when implementing the BPR.


foresight ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nur Shahira Shahul Hameed ◽  
Yashar Salamzadeh ◽  
Noor Fareen Abdul Rahim ◽  
Aidin Salamzadeh

Purpose This paper aims to investigate the impact of business process reengineering on organizational performance in the Malaysian electronics manufacturing industry during the coronavirus pandemic. It also studied the moderating effect of strategic thinking on the relationship between these two concepts. Design/methodology/approach Data of 103 samples are obtained from a survey of the electronics manufacturing companies listed in the Federation of Malaysia Manufacturers’ directory. Data is analysed using partial least squares structural equation modelling. Findings The results show that business process reengineering dimensions, i.e. top management commitment, organizational readiness for change, information technology capabilities and people management have significant positive impacts on organizational performance; whereas organizational structure and other abovementioned dimensions were found to have a much stronger impact on organizational performance whilst strategic thinking exists in the organization. Practical implications As the studied firms have been affected by the pandemic, the results will be useful for managers of the firms in the Malaysian electronics manufacturing industry by highlighting the dimensions of business process reengineering that can have a positive and significant impact on the organizational performance and by advising them to incorporate strategic thinking. Originality/value The results extend the literature on business process reengineering dimensions, which impact organizational performance by empirically testing the relationship of those dimensions on the performance, with strategic thinking as a moderating variable in Malaysian electronics manufacturing companies. From the knowledge, studying strategic thinking as a moderator in the relationship between business process reengineering and organizational performance in electronics manufacturing companies in Malaysia is unique, especially during a global crisis, i.e. the pandemic.


Author(s):  
Ned Kock

Business process improvement can be defined as the analysis, redesign, and subsequent change of organizational processes to achieve performance and competitiveness gains. The idea that business process-focused improvement can be used as a tool to boost organizational performance and competitiveness is not new. In fact, business process improvement has been the basis of several widely adopted management approaches, such as total quality management, business process reengineering, and organizational learning. As the following sections briefly show, business process-focused improvement can be a unifying concept of these management approaches.


1996 ◽  
Vol 11 (1) ◽  
pp. 27-37 ◽  
Author(s):  
William J. Kettinger ◽  
James T.C. Teng ◽  
Subashish Guha

Business process reengineering and information architecture share a common strategic and business process focus. Both can be mutually supportive of each other's objectives. Information architecture design can produce a stable IA capable of supporting existing as well as improved business processes. Reciprocally, business process redesign (BPR) provides a high profile business justification for the IA endeavour. Given proper collaboration between corporate and IT strategic planners, both BPR and IA efforts should produce a number of valuable common outputs. These include the identification of business processes within an organization, the prioritization of these processes based on their strategic relevance, the establishment of process performance measures, and the modelling of these processes and their supporting information resources. A synergistic model of IA and BPR is presented and selected IA techniques and modelling methods are recommended. Future research is suggested concerning the need to test the relationship between BPR and IA.


Author(s):  
Александр Александрович Кравец

Многие компании в современных условиях рынка пытаются усовершенствовать свой бизнес с помощью информационных технологий, благодаря этому, организации могут не только улучшить свои экономические результаты, но и повысить общий уровень конкурентоспособности предприятия. Но инвестирование в информационные системы порой бывает рискованным, так как у каждого предприятия свои уникальные функции и задачи. В данной статье рассмотрен инструмент стратегического менеджмента - реинжиниринг бизнес процессов (РБП), как один из перспективных инструментов по оптимизации работы организации. Many companies in modern market conditions are trying to improve their business with the help of information technology, thanks to this, organizations can not only improve their economic results, but also increase the overall level of enterprise competitiveness. However investing in information systems is sometimes risky, as each company has its own unique functions and tasks. This article discusses the strategic management tool - business process reengineering (BPO), as one of the promising tools for optimizing the organization's.


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