Workplace Communication Hindrances: The Contextual, Structural and Behavioural Factors

Both oral and written communication is influential and prevalent in modern societies. This research study focused on interpersonal communication practices in a business context. The aim was to determine whether youths between 18 and 23 years of age undertaking their six-month period of internship as novice employees were adequately prepared to meet the demands of the workplace. Data were collected from the employers at organisations that employed novice employees. This provided critical perspectives on the competency of young people to cope with the communication demands of the workplace. Quantitative and qualitative methods of data collection were used. Sixty eight (68) employers completed the questionnaires. Interviews were also conducted with six randomly selected employers at the organisations where the young people were undertaking their respective internships. The findings show that workplace communication is complex and that many young people struggle to meet the challenges of communicating adequately in the workplace. Deliberate practice is fundamental to the development of communication skills and expert performance in the workplace. Recommendations are made to better prepare young people to face the challenges and demands of the dynamic workplace.

Download Full-text

Wireless Organizational Communication: A Framework for Communicative Informatics

10.28945/2709 ◽

2003 ◽

Author(s):

Linda M. Gallant ◽

Gloria M. Boone ◽

Gregg Almquist

Keyword(s):

Organizational Communication ◽

Communication Technology ◽

Personal Digital Assistant ◽

Workplace Communication ◽

Human Communication ◽

Organizational Settings ◽

Organizational Sensemaking ◽

Organizational Informatics ◽

Information And Communication ◽

A Company

As mobile communication becomes more pervasive, there is an increasing need to study the potential uses of wireless organizational communication. The difficulty in analyzing information and communication technology (ICT) in organizational communication is the unintentional split between information processes perspectives and human communication perspectives in the discussions of workplace technology. By merging two constructs, organizational informatics and organizational sensemaking, this paper develops a communicative organizational informatics (COI) framework, which provides a robust perspective on how people communicate through the uses of technology in organizational settings. This communicative informatics framework offers a powerful lens to study the meanings, understandings, uses and gratifications, and potentials of technology in organizations and how it can facilitate workplace communication. A COI analysis of a personal digital assistant (PDA), a Palm VII, with a live wireless connection to a company sales database is examined by applying a usability testing methodology.

Download Full-text

Classroom to Workplace: Communication Tools and Technology

International Journal of Scientific and Research Publications (IJSRP) ◽

10.29322/ijsrp.8.9.2018.p8191 ◽

2018 ◽

Vol 8 (9) ◽

Author(s):

Chynette Nealy

Keyword(s):

Workplace Communication ◽

Communication Tools

Download Full-text

Workplace Communication for Skilled Migrants

SSRN Electronic Journal ◽

10.2139/ssrn.1605489 ◽

2007 ◽

Author(s):

John Prebble

Keyword(s):

Workplace Communication

Download Full-text

Establishing a Working Definition of User Experience for eHealth Interventions: A Scoping Review of Self-Reported User Experience Measures and Delphi Consultation with eHealth Researchers and Adolescents (Preprint)

10.2196/preprints.25012 ◽

2020 ◽

Author(s):

Amanda S Newton ◽

Sonja March ◽

Nicole D Gehring ◽

Arlen K Rowe ◽

Ashley D Radomski

Keyword(s):

User Experience ◽

Scoping Review ◽

Descriptive Analysis ◽

Intervention Development ◽

Health Condition ◽

Working Definition ◽

Perceived Impact ◽

Behavioural Factors ◽

Definition Of ◽

Ehealth Intervention

BACKGROUND Across eHealth intervention studies involving children, adolescents, and their parents, researchers have measured users’ experiences to assist with intervention development, refinement, and evaluation. To date, there are no widely agreed-on definitions or measures of ‘user experience’ to support a standardized approach for evaluation and comparison within or across interventions. OBJECTIVE We conducted a scoping review with subsequent Delphi consultation to (1) identify how user experience is defined and measured in eHealth research studies, (2) characterize the measurement tools used, and (3) establish working definitions for domains of user experience that could be used in future eHealth evaluations. METHODS We systematically searched electronic databases for published and gray literature available from January 1, 2005 to April 11, 2019. Studies assessing an eHealth intervention that targeted any health condition and was designed for use by children, adolescents, and their parents were eligible for inclusion. eHealth interventions needed to be web-, computer-, or mobile-based, mediated by the internet with some degree of interactivity. Studies were also required to report the measurement of ‘user experience’ as first-person experiences, involving cognitive and behavioural factors, reported by intervention users. Two reviewers independently screened studies for relevance and appraised the quality of user experience measures using published criteria: ‘well-established’, ‘approaching well-established’, ‘promising’, or ‘not yet established’. We conducted a descriptive analysis of how user experience was defined and measured in each study. Review findings subsequently informed the survey questions used in the Delphi consultations with eHealth researchers and adolescent users for how user experience should be defined and measured. RESULTS Of the 8,634 articles screened for eligibility, 129 and one erratum were included in the review. Thirty eHealth researchers and 27 adolescents participated in the Delphi consultations. Based on the literature and consultations, we proposed working definitions for six main user experience domains: acceptability, satisfaction, credibility, usability, user-reported adherence, and perceived impact. While most studies incorporated a study-specific measure, we identified ten well-established measures to quantify five of the six domains of user experience (all except for self-reported adherence). Our adolescent and researcher participants ranked perceived impact as one of the most important domains of user experience and usability as one of the least important domains. Rankings between adolescents and researchers diverged for other domains. CONCLUSIONS Findings highlight the various ways user experience has been defined and measured across studies and what aspects are most valued by researchers and adolescent users. We propose incorporating the working definitions and available measures of user experience to support consistent evaluation and reporting of outcomes across studies. Future studies can refine the definitions and measurement of user experience, explore how user experience relates to other eHealth outcomes, and inform the design and use of human-centred eHealth interventions.

Download Full-text

On Present Value Evaluation under the Impact of Behavioural Factors Using Oriented Fuzzy Numbers

Symmetry ◽

10.3390/sym13030468 ◽

2021 ◽

Vol 13 (3) ◽

pp. 468

Author(s):

Krzysztof Piasecki ◽

Anna Łyczkowska-Hanćkowiak

Keyword(s):

Fuzzy Numbers ◽

Asset Price ◽

Financial Knowledge ◽

Present Value ◽

Market Knowledge ◽

Value Evaluation ◽

Starting Point ◽

Behavioural Factors ◽

Objective Financial Knowledge ◽

The Impact

In general, the present value (PV) concept is ambiguous. Therefore, behavioural factors may influence on the PV evaluation. The main aim of our paper is to propose some method of soft computing PV evaluated under the impact of behavioural factors. The starting point for our discussion is the notion of the Behavioural PV (BPV) defined as an imprecisely real-valued function of distinguished variables which can be evaluated using objective financial knowledge or subjective behavioural premises. In our paper, a BPV is supplemented with a forecast of the asset price closest to changes. Such BPV is called the oriented BPV (O-BPV). We propose to evaluate an O-BPV by oriented fuzzy numbers which are more useful for portfolio analysis than fuzzy numbers. This fact determines the significance of the research described in this article. O-BPV may be applied as input signal for systems supporting invest-making. We consider here six cases of O-BPV: overvalued asset with the prediction of a rise in its price, overvalued asset with the prediction of a fall in its price, undervalued asset with the prediction of a rise in its price, undervalued asset with the prediction of a fall in its price, fully valued asset with the prediction of a rise in its rice and fully valued asset with the prediction of a fall in its rice. All our considerations are illustrated by numerical examples. Presented examples show the way in which we transform superposition of objective market knowledge and subjective investment opinion into simple return rate.

Download Full-text