scholarly journals Knowledge Management in Higher Education Institutions

Author(s):  
Manoj K. Sharma ◽  
Manpreet Kaur

<em>Knowledge management is the process of retrieving, protecting, using and managing the available knowledge. It has gained huge importance in the Business world especially in the corporate sector. It is recognized tool for the effective decision making and attaining competitive advantage. As the educational institutions hold the prime responsibility of effective creation and successful dissemination of the knowledge, it is viewed that the knowledge management practices have greater application to the educational institutions. The objective of the paper is to understand the process, application and role of knowledge management in educational institutions. The paper tries to explore the review of literature on the knowledge management in general and its application to institutes of higher education in particular. </em>

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zafer Türkmendağ ◽  
Muharrem Tuna

PurposeThe purpose of this paper is to investigate the role of empowering leadership in intraorganizational knowledge management practices and to reveal how followers' acceptance and use of the hotel management system affect this role.Design/methodology/approachA serial multiple mediation model was evaluated and tested using partial least squares structural equation modeling (PLS-SEM). The database was created from the results of a structured questionnaire obtained from 401 employees working in hotels in Turkey.FindingsThe findings of the study reveal that empowering leadership has a significant effect on followers' knowledge creation, sharing and application. It was also found that the acceptance and use of the hotel management system were partially complementary to the impact of empowering leadership on followers' knowledge management practices.Practical implicationsThis paper gives an insight into the empowering leader's role in gathering useful knowledge, which is self-managed within the organization, by encouraging, motivating, providing autonomous and supportive conditions and making it beneficial and easier for their followers to adapt to the organization's technologies.Originality/valueThe efficient management of knowledge in organizations through the use of technology is possible by distributing power to subordinates through expanding the theory of knowledge management, leadership and the acceptance and use of technology. Furthermore, this study contributes to the literature by establishing the theoretical foundation of the relationship between empowering leadership and knowledge management practices based on Dalkir's knowledge management model and by discussing the mediating effect of the core variables of the UTAUT model.


Author(s):  
Fahmi Ibrahim ◽  
Diyana Najwa Ali

Higher education institutions (HEIs) are in knowledge intensive environments and play a central role in knowledge creation and production through research, learning, and teaching. It is important to consider that knowledge plays a vital role to HEIs and thus could benefit from established KM practices. The aim of this chapter is to evaluate the practices or implementation of knowledge management (KM) within HEIs in the context of Brunei Darussalam. It examines the importance, processes and the challenges or barriers of KM practices. The findings demonstrate that among the HEIs in Brunei that have developed KM initiatives, there are differences in the role and approaches. This verifies that KM is multifaceted concept and contextual in practice. Moreover, the findings revealed how knowledge in theory is managed and conceptualised. In conclusion, KM plays a significant role in HEIs in Brunei Darussalam with a contribution through a conceptual KMPro framework which has the potential to provide a guideline for HEIs practitioners to succeed in KM which was criticised as elusive.


IFLA Journal ◽  
2019 ◽  
Vol 46 (1) ◽  
pp. 25-33 ◽  
Author(s):  
Sandra Shropshire ◽  
Jenny Lynne Semenza ◽  
Regina Koury

Developments in higher education present disruptions in the normal operations of an academic library. Shrinking budgets, technological innovations, and changes in staffing each cause organizations to question traditional mores and can motivate managers to utilize new ways of thinking to manage workflow and to address evolving institutional initiatives. Knowledge management has emerged as one such way of thinking about management challenges. The authors present basic knowledge management principles, and identify and analyse knowledge management practices at two academic libraries.


2015 ◽  
Vol 19 (3) ◽  
pp. 559-578 ◽  
Author(s):  
Stavros Sindakis ◽  
Audrey Depeige ◽  
Eleni Anoyrkati

Purpose – This study aims to explore the role of knowledge management practices in supporting current and emerging passengers’ and customer needs, aiming to create value. Specifically, the research examines the importance of customer-centred knowledge management in the delivery of innovative services and practices in the public transport sector, promoting the role of interactions between mobility stakeholders and travellers. Design/methodology/approach – A theoretical framework is developed and supported by the background literature on customer-centric knowledge management approaches, business model innovation, as well as on inter-organisational and network co-operations. Findings – Results show that the development of sustainable innovation and technologies in the transport sector requires knowledge management practices, which enable the access to knowledge about users’ needs, the mapping and evaluation of innovative knowledge, the promotion of knowledge-based innovation through collective approaches, as well as the acquisition and integration of new knowledge. Research limitations/implications – The conceptual framework developed in the paper remains limited to a theoretical understanding. Further research should empirically examine knowledge issues related to the intangible character and intellectual capital intensiveness of innovation in the transport sector. Practical implications – Researchers, public transport companies and public transport authorities are expected to benefit from this research, by developing mechanisms for customer-centred knowledge management, which is found to lead to innovative services and practices in the public transport sector. Another practical implication regards the adoption of knowledge management practices, leading to technological innovations in public transport, and advancing the level of sustainability in transport systems. Originality/value – The originality of this study lies in the development of a customer-focussed knowledge management framework, which provides a novel perspective of value creation in an attempt to engage researchers and practitioners from the transport industry in the conceptualisation and development of innovative solutions.


2018 ◽  
Vol 26 (S1) ◽  
pp. S114-S123 ◽  
Author(s):  
Jan De Groof

‘Progress is shaped by the ability to question, to criticize and to enquire. Ensuring progress is one of the responsibilities of Academia’. Could there be any future for non-conformist, heterodox, non-marketable knowledge, next to transforming truth value into the market truth value of knowledge, as was the tendency over the last decades? And what will be its impact upon criteria of excellence? The enjoyment of academic freedom requires the autonomy of the university. European countries have witnessed exciting developments in achieving a common space of convergence in higher education and research. But to encourage creativity there is definitely a need for more differentiation among universities, rather than uniformity. Autonomy is that degree of self-governance necessary for effective decision-making by universities in relation to their academic profile, work and standards. However, self-governance must be consistent with systems of public accountability. Universities must show that they are responding to the needs of society and they must perform according to standards of excellence and creativity in teaching and research. However, the balance, if there is any, has to be questioned. Should a shift of the role of the State be envisaged and should different types of governance be developed in order to counter the statement that academic freedom of higher education staff has decreased? Does a new relationship between government and university require the establishment of a modest set of ‘principles of good governance’ to reduce the overdetailed university regulations? And how to ensure that the search for creativity will also strengthen academic integrity? These questions are decisive for the future mission of the University.


2014 ◽  
Vol 10 (1) ◽  
pp. 26-42 ◽  
Author(s):  
Isabel Rechberg ◽  
Jawad Syed

This paper reviews the current knowledge management (KM) practices to examine the attention (or lack thereof) paid to the individual in managing knowledge in organisations. It identifies and reviews four key practices of KM - i.e., information technology, organisational culture and structure, communities of practice, and human resource practices - to examine how knowledge is interpreted, processed and managed, and the role individuals play in such interpretations, processing and management. The review shows that existing KM practices may be improved through an increased focus on the role of individuals (an individual-centric approach) in designing and implementing KM in organisations.


2009 ◽  
Vol 10 ◽  
pp. 1-35
Author(s):  
Sajjad ur Rehman

The paper provides a critical review of the development of information center through different phases, transformation of the information center in response to the inter-disciplinary imperatives of information and knowledge management, IT imperatives, trends in the areas of content, services, management, and personnel, and future possibilities and prospects. An extensive review of literature was made in order to discern trends and analyze the current situation in pertinent areas focused in this paper. It was noted that the information center has changed through different phases. Information and knowledge management have made a distinct impact on the dynamics of the center. Changes in resources and services, IT applications, user community, and management practices are most evident. These factors have been critical in shaping the identity and substance of the information centers. Based on this analysis, challenges facing the information centers have been elaborated. Best practices in specific areas in the developed nations have been highlighted. Future of the information center is projected to be dynamic, enterprising, and challenging. This review is useful for taking strategic cues for planning and managing the information centers.


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