HEURISTICS FOR AWARENESS SUPPORT IN GROUPWARE SYSTEMS

2021 ◽  
Vol 8 (1) ◽  
pp. [11 p.]-[11 p.]
Author(s):  
MARÍA TERESA CEPERO GARCÍA ◽  
LUIS GERARDO MONTANE JIMENEZ ◽  
GUADALUPE TOLEDO TOLEDO ◽  
EDGARD IVAN BENITEZ GUERRERO ◽  
CARMEN MEZURA GODOY
Keyword(s):  
Human Computer Interaction ◽  
Information Needs ◽  
Cooperative Work ◽  
Design Guidelines ◽  
Computer Supported Cooperative Work ◽  
Collaborative Systems ◽  
Evaluation Tool ◽  
Consultation Process ◽  
Awareness Support ◽  
Computer Interaction

ABSTRACT: Groupware Systems (GS) or collaborative systems are software systems that support the development of activities in which a group of users interacts to combine their skills, abilities, and work to achieve a common goal. In this area, an important concept is awareness, which is the information that helps people be aware of events beyond their current tasks. This information makes smoother the use of a collaborative system, so it is a fundamental element in this kind of software. In the design and construction of these types of systems, heuristics are used as design guidelines that serve as a useful evaluation tool for product designers and usability professionals. The current heuristics and guidelines for the design of awareness support focus on supporting the awareness of the team in the shared workspace, without considering elements to support the information needs of the user's own and individual interaction within the workspace. To address this problem and to facilitate the design and integration of awareness support, we developed 13 heuristics that integrate principles of Human-Computer Interaction and Computer Supported Cooperative Work to help groupware designers meet individual and team awareness needs. For evaluating the validity of the proposed heuristics, a structured and iterative consultation process was carried out with experts in Human-Computer Interaction and Computer-Supported Cooperative Work. The proposed heuristics can help software engineers develop collaborative systems that integrate awareness information and satisfy users' contextual information needs. Keywords: Awareness, virtual groups, collaborative work, heuristics.

“Practice Theory”

2018 ◽  
Author(s):  
Kjeld Schmidt
Keyword(s):  
Information Systems ◽  
Human Computer Interaction ◽  
Practice Theory ◽  
Cooperative Work ◽  
Computer Supported Cooperative Work ◽  
Rule Following ◽  
Critical Scrutiny ◽  
Research Questions ◽  
Computer Interaction

Areas of research such as Computer-Supported Cooperative Work (CSCW), Information Systems (IS), and Human–Computer Interaction (HCI) are interdisciplinary by virtue of their particular research questions and destined to venture beyond the conceptual and methodological sanctuaries of institutionalized disciplines. Researchers in such areas therefore face a constant temptation to import conceptual innovations or theories that might make it less taxing and troublesome to venture outside the disciplinary habitat. In the case of practice-centered computing, so-called practice theory, developed over the last few decades in the philosophy of sociology by Bourdieu, Giddens, Schatzki, and others, obviously poses such a temptation but should not be imported unexamined. The aim of this chapter is to subject this body of theory to critical scrutiny. In so doing, the argument draws on Wittgenstein’s analysis of normative regularity or “rule-following.”

(Re)Engineering Cultural Heritage Contexts using Creative Human Computer Interaction Techniques and Mixed Reality Methodologies

2014 ◽  
pp. 441-451
Author(s):  
Carl Smith
Keyword(s):  
Augmented Reality ◽  
Human Computer Interaction ◽  
Cultural Heritage ◽  
Mixed Reality ◽  
Design Guidelines ◽  
Virtual Space ◽  
Interaction Patterns ◽  
Interaction Techniques ◽  
Current State ◽  
Computer Interaction

The contribution of this research is to argue that truly creative patterns for interaction within cultural heritage contexts must create situations and concepts that could not have been realised without the intervention of those interaction patterns. New forms of human-computer interaction and therefore new tools for navigation must be designed that unite the strengths, features, and possibilities of both the physical and the virtual space. The human-computer interaction techniques and mixed reality methodologies formulated during this research are intended to enhance spatial cognition while implicitly improving pattern recognition. This research reports on the current state of location-based technology including Mobile Augmented Reality (MAR) and GPS. The focus is on its application for use within cultural heritage as an educational and outreach tool. The key questions and areas to be investigated include: What are the requirements for effective digital intervention within the cultural heritage sector? What are the affordances of mixed and augmented reality? What mobile technology is currently being utilised to explore cultural heritage? What are the key projects? Finally, through a series of case studies designed and implemented by the author, some broad design guidelines are outlined. The chapter concludes with an overview of the main issues to consider when (re)engineering cultural heritage contexts.

Human-Computer Interaction in Consumer Behaviour

2015 ◽  
pp. 397-416
Author(s):  
Rocco Servidio ◽  
Barry Davies ◽  
Kevin Hapeshi
Keyword(s):  
Human Computer Interaction ◽  
Virtual Environments ◽  
User Interfaces ◽  
Information Needs ◽  
Consumer Behaviour ◽  
Future Research ◽  
Interactive Technologies ◽  
Digital Environments ◽  
Retail Services ◽  
Computer Interaction

Human-Computer Interaction (HCI) studies play an important role in the design, implementation, and evaluation of a new generation of graphical user interfaces designed to support consumer behaviours and information needs. In recent years, the spread of new virtual environments and innovative tools have revolutionized the field of e-commerce. Although new digital environments can enable or facilitate certain user activities, the quality of the user interface will remain a continuing challenge. The chapter aims to underline the relationships between HCI studies and consumer behaviour, focusing attention on virtual environments for electronic and Internet e-commerce (online retail) services. The potential of multi-modal interfaces and virtual environments for business and marketing are examined by: (1) providing an overview of the relationships between HCI and consumer behaviour, (2) showing how different interaction modalities can enhance the communication process between user and consumer system, (3) showing how digital and interactive technologies can offer to the consumer many advantages and unique opportunities in exploring information and products, and (4) new directions for possible future research.

Context-Awareness and Mobile Devices

2008 ◽  
pp. 205-217 ◽  
Author(s):  
Anind K. Dey ◽  
Jonna Häkkilä
Keyword(s):  
Human Computer Interaction ◽  
Mobile Computing ◽  
Ubiquitous Computing ◽  
Mobile Devices ◽  
Context Awareness ◽  
Design Guidelines ◽  
Context Aware ◽  
Definition Of ◽  
Mobile Context ◽  
Computer Interaction

Context-awareness is a maturing area within the field of ubiquitous computing. It is particularly relevant to the growing sub-field of mobile computing as a user’s context changes more rapidly when a user is mobile, and interacts with more devices and people in a greater number of locations. In this chapter, we present a definition of context and context-awareness and describe its importance to human-computer interaction and mobile computing. We describe some of the difficulties in building context-aware applications and the solutions that have arisen to address these. Despite these solutions, users have difficulties in using and adopting mobile context-aware applications. We discuss these difficulties and present a set of eight design guidelines that can aid application designers in producing more usable and useful mobile context-aware applications.

Context-Awareness and Mobile Devices

2009 ◽  
pp. 3222-3235 ◽  
Author(s):  
Anind K. Dey ◽  
Jonna Häkkilä
Keyword(s):  
Human Computer Interaction ◽  
Mobile Computing ◽  
Ubiquitous Computing ◽  
Mobile Devices ◽  
Context Awareness ◽  
Design Guidelines ◽  
Context Aware ◽  
Definition Of ◽  
Mobile Context ◽  
Computer Interaction

Context-awareness is a maturing area within the field of ubiquitous computing. It is particularly relevant to the growing sub-field of mobile computing as a user’s context changes more rapidly when a user is mobile, and interacts with more devices and people in a greater number of locations. In this chapter, we present a definition of context and context-awareness and describe its importance to human-computer interaction and mobile computing. We describe some of the dif- ficulties in building context-aware applications and the solutions that have arisen to address these. Despite these solutions, users have difficulties in using and adopting mobile context-aware applications. We discuss these difficulties and present a set of eight design guidelines that can aid application designers in producing more usable and useful mobile context-aware applications.

Human-Computer Interaction in Consumer Behaviour

2016 ◽  
pp. 1530-1549 ◽  
Author(s):  
Rocco Servidio ◽  
Barry Davies ◽  
Kevin Hapeshi
Keyword(s):  
Human Computer Interaction ◽  
Virtual Environments ◽  
User Interfaces ◽  
Information Needs ◽  
Consumer Behaviour ◽  
Future Research ◽  
Interactive Technologies ◽  
Digital Environments ◽  
Retail Services ◽  
Computer Interaction

Human-Computer Interaction (HCI) studies play an important role in the design, implementation, and evaluation of a new generation of graphical user interfaces designed to support consumer behaviours and information needs. In recent years, the spread of new virtual environments and innovative tools have revolutionized the field of e-commerce. Although new digital environments can enable or facilitate certain user activities, the quality of the user interface will remain a continuing challenge. The chapter aims to underline the relationships between HCI studies and consumer behaviour, focusing attention on virtual environments for electronic and Internet e-commerce (online retail) services. The potential of multi-modal interfaces and virtual environments for business and marketing are examined by: (1) providing an overview of the relationships between HCI and consumer behaviour, (2) showing how different interaction modalities can enhance the communication process between user and consumer system, (3) showing how digital and interactive technologies can offer to the consumer many advantages and unique opportunities in exploring information and products, and (4) new directions for possible future research.

scholarly journals Design Guidelines for the Size and Length of Chinese Characters Displayed in the Intelligent Vehicle’s Central Console Interface

Information ◽  
2021 ◽  
Vol 12 (5) ◽  
pp. 213
Author(s):  
Fang You ◽  
Yi-Fan Yang ◽  
Meng-Ting Fu ◽  
Jun Zhang ◽  
Jian-Min Wang
Keyword(s):  
Human Computer Interaction ◽  
Design Guidelines ◽  
Intelligent Vehicles ◽  
Chinese Characters ◽  
Secondary Tasks ◽  
Safe Driving ◽  
Interaction Interface ◽  
Guidelines And Standards ◽  
Future Work ◽  
Computer Interaction

In order to ensure the driver’s safe driving, the human–computer interaction interface of an intelligent vehicle needs to convey important information. The text is an important carrier of this kind of information. The design criteria of English characters have been widely discussed, including the color, meaning, size and length. However, design guidelines for Chinese characters in central consoles of vehicles have rarely been discussed from a human–computer interaction perspective. In this paper, we investigated the size and the length of Chinese characters in the intelligent vehicle’s central control screen, based on international design guidelines and standards. The experiment involved 30 participants performing simulated in-vehicle secondary tasks. The result from the experiments shows that the usability of characters increases and the driver’s workload decreases as the characters get larger and shorter. We also propose a set of recommended values for the size and length of Chinese characters in this context. Future work will focus on providing design guidelines for other aspects of HMI design in intelligent vehicles.

scholarly journals Improving the Usability and Safety of Digital Health Systems: The Role of Predictive Human-Computer Interaction Modeling

10.2196/25281 ◽  
2021 ◽  
Vol 23 (5) ◽  
pp. e25281
Author(s):  
Chris Paton ◽  
Andre W Kushniruk ◽  
Elizabeth M Borycki ◽  
Mike English ◽  
Jim Warren
Keyword(s):  
Human Computer Interaction ◽  
Health Systems ◽  
User Interfaces ◽  
Distributed Cognition ◽  
Digital Health ◽  
Design Guidelines ◽  
Health Interventions ◽  
Ui Design ◽  
Interaction Modeling ◽  
Computer Interaction

In this paper, we describe techniques for predictive modeling of human-computer interaction (HCI) and discuss how they could be used in the development and evaluation of user interfaces for digital health systems such as electronic health record systems. Predictive HCI modeling has the potential to improve the generalizability of usability evaluations of digital health interventions beyond specific contexts, especially when integrated with models of distributed cognition and higher-level sociotechnical frameworks. Evidence generated from building and testing HCI models of the user interface (UI) components for different types of digital health interventions could be valuable for informing evidence-based UI design guidelines to support the development of safer and more effective UIs for digital health interventions.

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