scholarly journals Quo vadis healthcare quality assurance?

2010 ◽  
Vol 100 (12) ◽  
pp. 785
Author(s):  
Chris Bateman
Keyword(s):  
Quality Assurance ◽  
Healthcare Quality ◽  
Healthcare Quality Assurance ◽  
Quo Vadis

scholarly journals Achieve Sustainable Hospital Excellence Through 5-S in an Emergency Department in Hong Kong

2014 ◽  
Vol 2 (1) ◽  
pp. 81-94
Author(s):  
Vincent F. K. Tsoi ◽  
C. C. Chan ◽  
Y. W. Lau ◽  
Heyman Tang
Keyword(s):  
Emergency Department ◽  
Quality Assurance ◽  
Hong Kong ◽  
Healthcare Quality ◽  
Accreditation Process ◽  
Hospital Quality ◽  
Emergency Setting ◽  
Healthcare Quality Assurance ◽  
The Impact

Abstract 5-S is the first step towards TQM. Over the last century, the Japanese have formalised the technique and named it as 5-S Practice. Since 1993, Sam Ho has improved and defined its terms in English/Chinese and developed the world's first 5-S Audit Checklist. In the article, an emergency department of a Hong Kong hospital was examined against 5-S 50-point Checklist for the improvement of their quality assurance systems towards its accreditation process with Australian standards. The findings evidently reveal that the impact of 5-S on hospital quality assurance in the unit are positive. Riding on the above scenario, the research aim is to identify whether the 5-S practice is a suitable and effective tool for healthcare quality assurance in an emergency setting which is led towards its accreditation process set by other mechanisms.

An integrated approach for prioritized process improvement

2014 ◽  
Vol 27 (6) ◽  
pp. 493-504 ◽  
Author(s):  
Gangaraju Vanteddu ◽  
Charles D. McAllister
Keyword(s):  
Quality Assurance ◽  
Quality Improvement ◽  
Quality Function Deployment ◽  
Performance Metrics ◽  
Healthcare Quality ◽  
Pareto Chart ◽  
Content Type ◽  
Healthcare Quality Improvement ◽  
Healthcare Quality Assurance ◽  
Healthcare Processes

Purpose – The purpose of this paper is to propose an integrated framework to simultaneously identify and improve healthcare processes that are important from the healthcare provider's and patient's perspectives. Design/methodology/approach – A modified quality function deployment (QFD) chart is introduced to the field of healthcare quality assurance. A healthcare service example is used to demonstrate the utility of the proposed chart. Findings – The proposed framework is versatile and can be used in a wide variety of healthcare quality improvement contexts, wherein, two different perspectives are needed to be considered for identifying and improving critical healthcare processes. Practical implications – The modified QFD chart used in conjunction with the stacked Pareto chart will facilitate the identification of key performance metrics from the patient's and the hospital's perspectives. Subsequently, the chief contributory factors at different levels are identified in a very efficient manner. Originality/value – Healthcare quality improvement professionals will be able to use the proposed modified QFD chart in association with stacked Pareto chart for effective quality assurance.

scholarly journals Health equity monitoring for healthcare quality assurance

2018 ◽  
Vol 198 ◽  
pp. 148-156 ◽  
Author(s):  
R. Cookson ◽  
M. Asaria ◽  
S. Ali ◽  
R. Shaw ◽  
T. Doran ◽  
...  
Keyword(s):  
Quality Assurance ◽  
Health Equity ◽  
Healthcare Quality ◽  
Healthcare Quality Assurance

scholarly journals STATE-OF-THE-ART EMC REGULATION AND CONFORMITY OF PRODUCTS IN INDONESIA

2014 ◽  
Vol 4 (2) ◽  
pp. 77
Author(s):  
I Inayaturohman ◽  
D Hamdani ◽  
D Darwanto
Keyword(s):  
Quality Assurance ◽  
Main Part ◽  
Electromagnetic Compatibility ◽  
State Of The Art ◽  
Global Market ◽  
Domestic Market ◽  
Point Of View ◽  
Technical Point ◽  
Quo Vadis ◽  
Mandatory Standard

Electromagnetic compatibility (EMC) can be considered as the ability of the electromagnetic apparatus to function satisfactorily without interfering the others or being interfered by the others. Nowadays, the conformity of electromagnetic products to corresponding EMC standards becomes of importance in order to cope with the mandatory requirements prescribed by the global market. The EMC conformity becomes the main part of quality assurance and safety of products. This paper presents the state-of-the-art EMC conformity of products in Indonesia from regulation and technical point of view. Survey on the quo-vadis of EMC regulation in the country by communicating with some governmental bodies has been conducted. At the same time, the EMC conformity of some products i.e. television and refrigerator in domestic market by conducting EMC testing on them including emission and immunity test was investigated. It is realized that regulations on EMC are not established yet because the responsible authorities has not assigned yet. Therefore, EMC conformity is not mandatory yet for manufactured or imported  products in domestic market. However, mandatory standard of EMC will be implemented in earliest 2015. Moreover, EMC testing showed that the products under testing are mostly not conforming to EMC standards. Those products did not meet, either emission/immunity requirements or both. This fact emphasizes the need of establishing mandatory EMC regulation as well as responsible authorities. Keywords: electromagnetic compatibility, conformity, interference, safety

Adverse Events and Medical Errors in Greece

2012 ◽  
pp. 95-101 ◽  
Author(s):  
Athanassios Vozikis
Keyword(s):  
Quality Assurance ◽  
Knowledge Management ◽  
Adverse Events ◽  
Medical Errors ◽  
Healthcare Quality ◽  
Mandatory Reporting ◽  
Performance Data ◽  
Voluntary Reporting ◽  
Related Data ◽  
Over Time

For years, experts have recognized that medical errors exist and compromise healthcare quality. Much has been written worldwide about medical errors and improvements in their reporting and handling, with the proposals ranging from the implementation of nationwide mandatory reporting with public release of performance data to voluntary reporting and quality-assurance efforts that protect the confidentiality of error-related data. In the present chapter, the author first points out the lack of standardized nomenclature and a universal taxonomy-classification for adverse events and medical errors, which complicates the development of a response to these issues. The chapter also reviews a number of methods of and adverse events’ and medical errors’ knowledge management, each of which has evolved over time and been adapted to different contexts. Finally, the author assesses each of these methods, unveiling their particular strengths and advantages, and also weaknesses and limitations.

Health Services Quality and Patient Satisfaction

2016 ◽  
pp. 1-15 ◽  
Author(s):  
Sofia Xesfingi ◽  
Athanassios Vozikis
Keyword(s):  
Quality Assurance ◽  
Quality Improvement ◽  
Patient Satisfaction ◽  
Healthcare Quality ◽  
Quality Of Healthcare ◽  
Third Party ◽  
Health Providers ◽  
Care Industry ◽  
Medical Health

Quality of care from the patient's perspective and patient satisfaction are two major multidimensional concepts that are used several times interchangeably. Patient satisfaction is a topic that is important both to medical (health) providers, the patients (consumers) and other third-party stakeholders in the medical care industry; it is, therefore, a dominant concept in quality assurance and quality improvement programmes. Patient satisfaction is an important measure of healthcare quality because it offers information on the provider's success at meeting the expectations of most relevance to the client. The importance of quality in the health care sector has been recognized recently, but it has been accelerated over the past years through the development of quality assurance, quality improvement programmes and patients' agendas. Patients are the ones situated at the front lines of care; therefore their opinion may provide useful insights into the quality of healthcare in different European systems, nevertheless the methodological limitations that should be taken into consideration.

Health Services Quality and Patient Satisfaction

2017 ◽  
pp. 1172-1182
Author(s):  
Sofia Xesfingi ◽  
Athanassios Vozikis
Keyword(s):  
Quality Assurance ◽  
Quality Improvement ◽  
Patient Satisfaction ◽  
Healthcare Quality ◽  
Quality Of Healthcare ◽  
Third Party ◽  
Health Providers ◽  
Care Industry ◽  
Medical Health

Quality of care from the patient's perspective and patient satisfaction are two major multidimensional concepts that are used several times interchangeably. Patient satisfaction is a topic that is important both to medical (health) providers, the patients (consumers) and other third-party stakeholders in the medical care industry; it is, therefore, a dominant concept in quality assurance and quality improvement programmes. Patient satisfaction is an important measure of healthcare quality because it offers information on the provider's success at meeting the expectations of most relevance to the client. The importance of quality in the health care sector has been recognized recently, but it has been accelerated over the past years through the development of quality assurance, quality improvement programmes and patients' agendas. Patients are the ones situated at the front lines of care; therefore their opinion may provide useful insights into the quality of healthcare in different European systems, nevertheless the methodological limitations that should be taken into consideration.

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