scholarly journals EMAIL VERSUS FACE-TO-FACE NEGOTIATIONS: PERSPECTIVES OF SALES AND CUSTOMER SERVICE EMPLOYEES IN THE UNITED STATES OF AMERICA

2020 ◽  
Vol 20 (2) ◽  
Author(s):  
Shaysh Nazzal Alshammri
Keyword(s):  
United States ◽  
Customer Service ◽  
United States Of America ◽  
The United States ◽  
Negotiation Process ◽  
Cross Cultural ◽  
Service Employees ◽  
Face To Face ◽  
Face Negotiation ◽  
Cultural Negotiation

This research aims to identify the differences between email negotiation and face-to-face negotiation with respect to negotiation process, negotiation flexibility, face-saving, level of collaboration, and appropriateness for cross-cultural negotiation. The survey questionnaire was distributed to the sales and customer service employees in many business organizations located in different regions of the United States of America. Data from 519 respondents (including both males and females) were analyzed using the one-sample t-test, two sample t-test, and Pearson Correlation. The findings reveal that the characteristics of face-to-face negotiation assist in smoothing the negotiation process more than that of email negotiation. Participants also tend to cooperate more in face-to-face negotiation than in email negotiation. However, participants prefer using email negotiation because they find it more flexible. They also feel that a face-threatening act is less likely to occur in an email negotiation than in a face-to-face negotiation. The findings also show that email negotiation could be more appropriate than face-to-face negotiation for the purpose of cross-cultural negotiation. This is because communicating via email minimizes the influence of culture on the negotiation process. Age and gender do not have any influence on the perspectives of participants regarding email negotiation versus face-to-face negotiation. The findings have significant implications for both business and dispute resolution. They contrast the differences between face-to-face negotiation and email negotiation and identify the situations in which each of these types could be most appropriate.

scholarly journals Two Grand Old Ladies Face to Face: The United Kingdom and the United States of America Constitutions Compared

2015 ◽  
Vol 46 (3) ◽  
pp. 989 ◽  
Author(s):  
Mario Patrono ◽  
Justin O Frosini
Keyword(s):  
United States ◽  
European Union ◽  
United Kingdom ◽  
United States Of America ◽  
The United States ◽  
The European Union ◽  
Face To Face ◽  
The United Kingdom ◽  
Parliamentary Sovereignty

This article discusses the Constitution of the United Kingdom and then draws some comparisons between it and the Constitution of the United States of America. It touches on issues such as how the United Kingdom's commitment to parliamentary sovereignty has been affected by the country's relationship with the European Union.

A CROSS-CULTURAL STUDY ON RISK, UNCERTAINTY, AND INFORMATION

2010 ◽  
Vol 06 (02) ◽  
pp. 167-176
Author(s):  
YUMIKO NARA
Keyword(s):  
United States ◽  
Risk Management ◽  
United States Of America ◽  
Action Plan ◽  
The United States ◽  
Cross Cultural ◽  
Social Survey ◽  
Cross Cultural Study ◽  
The Social ◽  
The Impact

In this paper, the author aims to examine the differences in perception concerning the anxiety toward the risk among three countries — Japan, the United States of America and China. The anxiety, in this case, is triggered by uncertainty. This paper also intends to clarify the effect of information to improve people's risk management targeted on the respondents of the Chinese population focusing on earthquake disasters. The social survey using questionnaire has been carried out in order to obtain the needed quantitative data for my research project. It is interesting to conclude that both respondents in China and in the United States tend to accept the impact of uncertainty better. They have shown somewhat lower level of anxiety toward nineteen items of the risks as compared with that of the Japanese respondents. The significant effects on information designed as a part of the risk management action plan as well as the living sufficiency safeguard are clearly observed.

Relationships between Type a Behavior, Narcissism, and Maternal Closeness for College Students in Japan, the United States of America, and the People's Republic of China

1996 ◽  
Vol 78 (3) ◽  
pp. 939-944 ◽  
Author(s):  
Isao Fukunishi ◽  
Takayuki Nakagawa ◽  
Hiroshi Nakamura ◽  
Ke Li ◽  
Zhang Qiu Hua ◽  
...  
Keyword(s):  
United States ◽  
College Students ◽  
United States Of America ◽  
Type A ◽  
Type A Behavior ◽  
The United States ◽  
Cross Cultural ◽  
People’S Republic Of China ◽  
People's Republic Of China ◽  
Republic Of China

The authors examined the relationships between Type A behavior and narcissism based on scores of college students in Japan, the United States of America, and the People's Republic of China. The scores on narcissism and Type A behavior differed significantly across the groups, being highest among the Chinese. In all three groups, the Type A scores were significantly and positively correlated with the scores on narcissism, and the latter were significantly and negatively correlated with the scores of mother's care. We refer in this study to cross-cultural comparisons from viewpoints of sociocultural and psychological family structure.

Food, Identity, and Teaching With Media

2021 ◽  
pp. 41-56
Author(s):  
Ying-Ying Chien ◽  
Alexa Welch
Keyword(s):  
United States ◽  
Cultural Identity ◽  
United States Of America ◽  
Chinese Immigrants ◽  
The United States ◽  
Cross Cultural ◽  
Lesson Plans ◽  
Food Culture ◽  
Food Identity ◽  
Chinese Food

While immigrating to the United States of America, ethnically Chinese immigrants faced many challenges. However, many found the best way to America's heart is through her stomach, creating American-style Chinese food. Learning about such cross-cultural cuisine exposes CSL students to their own culture and the colorful tapestry of Chinese food culture. This chapter will delve into the origins and development of Chop Suey (雜碎), General Tso's Chicken (左宗棠鷄), and Gua Bao (刈包), along with food's relation to cultural identity in The Search for General Tso (2015) and Fresh Off the Boat (2014-present). By exploring the cross-cultural link between Taiwanese, Chinese, and American dish variations, CSL teachers could gain insight on teaching with media and designing food culture lesson plans for American CSL classrooms.

scholarly journals Cross-cultural temperamental differences in infants, children, and adults in the United States of America and Finland

2012 ◽  
Vol 53 (2) ◽  
pp. 119-128 ◽  
Author(s):  
LARISSA M. GAIAS ◽  
KATRI RÄIKKÖNEN ◽  
NIINA KOMSI ◽  
MARIA A. GARTSTEIN ◽  
PHILIP A. FISHER ◽  
...  
Keyword(s):  
United States ◽  
United States Of America ◽  
The United States ◽  
Cross Cultural

scholarly journals Students’ perspectives on online and face-to-face components of a blended course design in Health and Kinesiology at a South Western Public University in the USA

2016 ◽  
Vol 13 (1) ◽  
pp. 125
Author(s):  
Wycliffe W. Njororai Simiyu ◽  
Fletcher J. Njororai ◽  
Tejaswini Chanumolu
Keyword(s):  
United States ◽  
Blended Learning ◽  
United States Of America ◽  
Course Design ◽  
The United States ◽  
Public University ◽  
Face To Face ◽  
South West ◽  
The Usa ◽  
Blended Course

<p><strong>Introduction:</strong> The current higher education environment in the United States of America (USA) and worldwide is focused on providing people an opportunity to access a quality education at a competitive price and one that is flexible enough to meet the needs of a diverse student demographic. It is therefore necessary for course delivery methods to accommodate these diverse needs without sacrificing rigor necessary for accreditation due to the diverse backgrounds, occupations, and time constraints of students in today’s environment</p><p><strong>Purpose:</strong> The purpose of this study was to establish the students’ perception of the online and face-to-face components of a blended course design at a South Western Public University in the USA.</p><p><strong>Methods and material</strong>: The sample of this study consisted of 200 students drawn from four different blended courses in the Department of health and Kinesiology at a medium sized public university in South West of USA. A modified questionnaire from Sitter et al., (2009) with 19 questions was used to collect responses from students. The survey instrument employed a 5-point Likert scale ranging from strongly agree (5), to strongly disagree (1). </p><p><strong>Results</strong>: Majority of the students have a positive view of the blended learning including the online and face-to-face components. A consistent minority of the students expressed disagreement especially pertaining to technology-based communication, preferred mode of delivery, online discussion participation and grade scores.</p><p><strong>Discussion</strong>: Although the majority of students perceived blended learning and its components positively, there is need for instructors to address the communication, technology, and online learning facilitation challenges if all learners are to learn effectively.</p><p><strong>Conclusions and recommendations</strong>: It is clear that the majority of students are ready and have accepted blended learning course designs at this medium sized public university in south west of the United States of America and therefore there is room for expansion of the initiative to benefit more students.</p>

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