scholarly journals An Agent-based Simulation of a QoS-oriented Supply Chain

2017 ◽  
Vol 29 (6) ◽  
pp. 593-601 ◽  
Author(s):  
Roman Gumzej ◽  
Bojan Rosi
Keyword(s):  
Quality Of Service ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Customer Orientation ◽  
Chain Model ◽  
Agent Based Simulation ◽  
Chain Management ◽  
Agent Based

With adaptive customer-orientation the efficiency of supply chain management is improved substantially. By the introduction of service quality-based decision-making into supply chain management the quality of service (QoS) within supply chains is expected to improve autonomously and continuously up- and downstream. In the paper the main characteristics of quality of service oriented supply chain management are outlined. The quality of service criterion, introduced into the adaptive supply chain model, provides market regulators and managements with the needed information and feedback to their increasingly informed decisions. By an experiment comprising several typical scenarios on our agent-based simulation model it was possible to empirically verify the expected impact of quality of service-based reasoning on generic adaptive supply chains.

Introducing Quality of Service Criteria into Supply Chain Management for Excellence

2013 ◽  
pp. 70-85
Author(s):  
Roman Gumzej ◽  
Brigita Gajšek
Keyword(s):  
Quality Of Service ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Service Providers ◽  
Service Evaluation ◽  
Chain Model ◽  
Chain Management ◽  
Supply Chain Model ◽  
The Common

This article is focused on a sub domain of quality, namely, quality of service. Considering supply chain management, the authors believe that it is important to distinguish between a quality of product (also service) offered by producers and service providers and a quality of service which is achieved between any supplier and customer, not only a consumer, along a supply chain. Quality of product represents producer’s/service provider’s commitment and is subject of various quality certificates issued by inspection authorities. This research examines the quality of service, which is provided by a supplier to its customer along the supply chain, between any pair of chain elements fulfilling this relation, including the common retailer-consumer relation. The authors introduce measurement points into a consumer-centric supply chain model for the defined criteria and defined the method of their monitoring and overall supply chain quality of service evaluation. Finally, the authors assess the envisaged impact of the results of their measurements on supply chain excellence, providing management with an opportunity to identify weak spots.

Introducing Quality of Service Criteria into Supply Chain Management for Excellence

2011 ◽  
Vol 2 (1) ◽  
pp. 1-16 ◽  
Author(s):  
Roman Gumzej ◽  
Brigita Gajšek
Keyword(s):  
Quality Of Service ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Service Providers ◽  
Service Evaluation ◽  
Chain Model ◽  
Chain Management ◽  
Supply Chain Model ◽  
The Common

This article is focused on a sub domain of quality, namely, quality of service. Considering supply chain management, the authors believe that it is important to distinguish between a quality of product (also service) offered by producers and service providers and a quality of service which is achieved between any supplier and customer, not only a consumer, along a supply chain. Quality of product represents producer’s/service provider’s commitment and is subject of various quality certificates issued by inspection authorities. This research examines the quality of service, which is provided by a supplier to its customer along the supply chain, between any pair of chain elements fulfilling this relation, including the common retailer-consumer relation. The authors introduce measurement points into a consumer-centric supply chain model for the defined criteria and defined the method of their monitoring and overall supply chain quality of service evaluation. Finally, the authors assess the envisaged impact of the results of their measurements on supply chain excellence, providing management with an opportunity to identify weak spots.

Actual directions and problems of logistic coordination at strategic levels of supply chain management

2019 ◽  
Vol 7 (2) ◽  
pp. 64-67
Author(s):  
Е. Абрамова ◽  
E. Abramova
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Strategic Management ◽  
Supply Chains ◽  
Business Processes ◽  
Customer Orientation ◽  
Strategic Partnerships ◽  
Chain Management

The proposed article shows the main directions and problems of logistical coordination in regulating the relations of supply chain participants at strategic management levels. The author considers the advantages of forming strategic partnerships and logistics alliances, shows their role in coordinating the main logistics business processes to achieve the main goal of logistics - maximum customer orientation while maintaining the quality of goods and optimizing logistics costs in supply chains.

scholarly journals Supply Chain Management and the Covid-19 Outbreak: Optimizing its Role for Indonesia

2020 ◽  
Vol 3 (2) ◽  
pp. 196-202
Author(s):  
Siti Amalia ◽  
Dio Caisar Darma ◽  
Siti Maria
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Supply And Demand ◽  
Chain Model ◽  
Chain Management ◽  
New Normal ◽  
Food Supply Chains ◽  
Long Time ◽  
Demand Patterns

At the beginning of the emergence of Covid-19, there was panic buying in Indonesia which caused an unusual situation in supply management. Although the handling of this epidemic has entered a "new normal", the availability of stocks of electronics, automotive, pharmaceuticals, food, and others is running low and out of control, so supply chain management is needed. The purpose of this article is to try to see the extent of the transformation in supply and demand in Indonesia. With this in-depth literature, the supply chain model is likely to transform globally, given that many companies are confused about management being unable to cope with drastic changes in the market. The demand patterns over the past period indicate a shift from offline to online storefronts. Even though it has now entered a transition to a new normal and shopping outlets are slowly opening up, online shopping or demand patterns are predicted to last a long time. Therefore, supply chain actors, especially farmers, logistics entrepreneurs, and shipping services, inevitably have to be able to quickly adapt to changing patterns in Indonesia. There is an imbalance between the demand and supply sides. Food supply chains tend to be unique in comparison to the supply chains of other products and services.

The Use of Multi-Agent Systems in Managing Sustainable Supply Chain

2013 ◽  
Vol 315 ◽  
pp. 108-112
Author(s):  
Majid Aarabi ◽  
Muhamad Zameri Mat Saman ◽  
Kuan Yew Wong
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Sustainable Supply Chain ◽  
Multi Agent Systems ◽  
Chain Management ◽  
Agent Based ◽  
Goods And Services ◽  
Proposed Model ◽  
Multi Agent

The main purposes and challenges in supply chain management are reducing cost and time. Significantly, factors such as the competition of markets in the globe, limitation of energy, raw and virgin materials, environmental protection crisis and increasing of global population dramatically are causing unprecedented issues for the worldwide supply chains for providing goods and services to customers efficiently and effectively. The sustainability approach for Supply Chain Management (SCM) considers the 6Rs principles in four main stages of the supply chains: Pre-manufacture, Manufacture, Use and Post-use. The use of Multi-Agent System (MAS) prepares the most important requirements of an effective sustainable supply chain. At the same time, this agent-based approach provides reliable and agile systems, which will enable enterprises to accommodate ever changing needs of their customers in the future. In this article, the use of MAS for optimal Sustainable Supply Chain Management (SSCM) is reviewed and the integrated functioning of certain agents resulting in information sharing is also demonstrated. With this idea, an attempt is made to provide a MAS model for the SSCM. In the proposed model, each agent performs a specific function of the organization and shares information with other agents. In order to describe this multi-agent based approach, a simple case study is given to illustrate the sustainable supply chain operations.

Align Hospital Drug Delivery With Supply Chain Management

2018 ◽  
pp. 170-200
Author(s):  
Alexis Nsamzinshuti ◽  
Alassane Ballé Ndiaye
Keyword(s):  
Drug Delivery ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Healthcare Quality ◽  
Level Of Care ◽  
Chain Management ◽  
Scor Model ◽  
Regulatory Bodies

In recent years, the European hospital sector has suffered the brunt of the economic crisis. This sector is now faced with a paradox, which is to reduce costs, related to the decline in government subsidies and an increase in the quality of care required by the regulatory bodies, while maintaining the level of care. This paradox can be resolved through the optimization of the hospital supply chain. Despite hospital supply chains having a great impact on hospital budgets, many opportunities for optimization exist to improve the healthcare quality. This chapter aims to analyze the distribution of drugs within a hospital in the line of supply chain management. The SCOR model was selected as the framework for this analysis. Then, potential failures that can arise in logistics processes are identified. After reviewing the literature regarding the hospital supply chain and the performance measurement, a framework is proposed with key performance indicators that can be applied in hospital supply chains to measure and monitor their performance.

Flexible Multi-Layered Dynamic Supply Chain Models with Cooperative Negotiation

2013 ◽  
Vol 7 (1) ◽  
pp. 128-135 ◽  
Author(s):  
Yoshitaka Tanimizu ◽  
◽  
Chisato Ozawa ◽  
Yusuke Shimizu ◽  
Buntaro Orita ◽  
...  
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Supply Chains ◽  
Chain Model ◽  
Information Flows ◽  
Chain Management ◽  
New Model ◽  
Negotiation Protocol ◽  
Business Partners ◽  
Supply Chain Model

Supply chain management has been investigated for the configuring and controlling of material and information flows among different organizations. The trend has been toward even more flexible or dynamic supply chains to find suitable business partners and enter into profitable contracts. Previous studies have proposed a two-layered supply chain model consisting of two kinds of organization: clients and suppliers. This study proposes a new model representing multi-layered dynamic supply chains and a negotiation protocol in multi-layered organizations. The organizations in the middle-layers generate both orders of parts for suppliers and offers of products for clients. Production schedules in the middle-layers continue to be modified after orders are sent to suppliers. Suppliers simultaneously generate and modify sets of production schedules for individual orders to find the most profitable order of all. The effectiveness of the model and the negotiation protocol is evaluated through computational experiments.

scholarly journals Supply Chains Management Batu Mulia Khas Nusantara di Kotamadya Salatiga

2017 ◽  
Vol 10 (2) ◽  
pp. 169 ◽  
Author(s):  
Ricky Arnold Nggili ◽  
Rudolv Ronald Katayane
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Qualitative Methods ◽  
Supply Chains ◽  
Current Approach ◽  
No Production ◽  
Chain Management ◽  
Precious Stone ◽  
Large Market

Gemstones typical of the Nusantara in the Salatiga get a very large market and has many consumers militants. Though there is no production of gemstones typical of the Nusantara conducted in Salatiga. It is interesting to see the process of Supply Chain Management products are in the market in Salatiga. This study used qualitative methods to triangulate the analysis on data collected from dept interview, observation and documentation of data owned by the respondent. From the research and analysis of the data showed that the current SCM gemstones typical of the Nusantara in Salatiga includes two current SCM, ie from suppliers to resellers and end up in consumers. And current SCM to two, from the supplier to the consumer, and returned to the reseller as an expert in increasing the quality of the product value. From both the current approach, it appears that there is unity of the SCM process is realized by every chain SCM, as part of maintaining the continuity of the precious stone market in Salatiga. SCM flow is also supported by other supporting factors as an integral part, yet integrated with the SCM process. Supporting factors such as, integration, openness and sharing of information, a major supporter of specialty goods in the SCM process gemstones typical of the Nusantara in Salatiga.

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