Taking care of oneself and others: The emotion work of women suffering from a rare skin disease

In this article, we analyze the emotion work of women suffering from pemphigus, a rare skin disease. We suggest that this approach sheds new light on the upheavals caused by illness and more generally on the experience of illness itself. Our study draws on a series of 27 interviews with pemphigus patients whose average age was 57. We show that serious and chronic illness does not radically alter the feeling rules in place with close friends and family, despite the uncertainty and emotional upheaval confronting patients. The emotion work they carry out should be understood in light of roles and places established prior to the onset of the disease. Emotion work is embedded in the broader history of relationships with family and friends and prior episodes of illness help create particular configurations and expectations.

“That's What Google Is For”

Through in-depth interviews, this chapter examines the ways 25 LGB young adults (18-35 years old) used digital technologies as they do emotion work to preserve relationships with heterosexual parents. Findings demonstrate that, with the aid of technology (especially texting, Skyping, social media, YouTube, television, and various informational websites), LGB young adults engaged in personal and interpersonal forms of “preventive” and “palliative” emotion work. The former's aim was to prevent noxious feelings and the latter to preserve familial relationships despite emotional pain. These forms of emotion work allowed LGBs to maintain relationships with their parents, but by privileging the emotional wellbeing of heterosexual parents above those of LGBs. The authors conclude by suggesting that digital technology can be a dual-edged sword. Access to these technologies may allow LGBs to connect with queer communities and to obtain information about queerness, yet utilizing these technologies as a way to preserve familial relationships was an adaptation to--rather than disruption of--heterosexism and homophobia.

‘We too find it difficult’: A consideration of site-based Holocaust education as emotional labour

Among the growing body of literature concerning teaching and learning about the Holocaust, very little research has explored the experiences of teachers from an emotional perspective. This study considers the emotion work done by educators who are teaching about the Holocaust at the site of Auschwitz-Birkenau. Through the lens of ‘emotional labour’, the study explores how the educators articulate their emotion work, and how they manage their emotions in situ. The findings reveal a complex interplay of emotion work and self-preservation that results in educators variously altering the extent to which they are ‘present’ and how they choose to withdraw themselves emotionally from certain exhibits or spaces at the museum. The study also reveals the benefits of the informal emotional support network that exists between the educators, as well as the various routines they adopt to help them manage their emotion work. It is argued that the findings of this paper highlight a need for further research into how teachers teach about emotionally difficult histories such as this, in similar and more diverse contexts.

Developing the Concept of Belonging Work for Social Research

This article continues the conceptual work of developing a process-oriented perspective on belonging by taking up the active engagement of affiliation (and disaffiliation) as an undertheorised yet necessary aspect of accomplishing belonging. In developing the concept we draw on Marx’s notion of work as material activity in forms of life and the sociological concepts of face-work and emotion work. We conceptualise belonging work as relational work concerned with shaping situational interactions; webs of relationships; social boundaries; and materials and rhythms as dimensions of belonging. This work is conditioned by social categorisations and patterns of inclusion and exclusion through which it takes place in relation to specific forms of life. The concept of belonging work offers a theoretically integrative and sensitising concept that highlights the relational dynamics of belonging, providing insight and inspiration to social researchers inquiring into the work of belonging and its associated social consequences throughout the research process.

‘What is immediate and obvious feels real’: National identity and emotional vulnerabilities in the field

This article provides a critical reflection on methodological issues at the interface of researcher national identity and emotional vulnerability. This aspect of social research is often neglected in discussions of positionality, primarily in relation to emotional risk in the field, and here we address this gap in the literature. Rather than reflecting on access and rapport, or issues related to the complexities of insider or outsider research, the national identity of the researcher is considered alongside emotional entanglements experienced in the field. The emotion work that is performed, and the emotional risks that are experienced by the researcher as a consequence of nationality reveal much about the complexities of identity and power relations in the field. The fieldwork informing this article was undertaken as part of an Economic and Social Research Council (ESRC)-funded study (ES/N019423/1) that examined how seafarers from different ethnic and faith backgrounds interact with each other on board and how their religious/spiritual and welfare needs are addressed ashore.