Perancangan Sistem Informasi Prosedur Surat Masuk Dan Keluar PT Jasamarga (Persero) Tbk Jakarta

Abstrak: Kegiatan surat menyurat ialah kegiatan operasional yang biasa dilakukan setiap orang dalam suatu organisasi atau perusahaan. Pada PT Jasa Marga (Persero) Tbk prosedur pengolahan surat masuk dan keluar saat ini dilakukan secara konvesional baik dalam pembuatan, proses mengelompokan arsip hingga mencari surat. Dalam prosesnya masih ditemui kendala-kendala pada surat itu sendiri ataupun sumber daya manusia yang terlibat didalamnya. Untuk mengatasi masalah yang terjadi pada proses pengolahan surat, maka perusahaan memerlukan sistem yang dapat membantu karyawan dalam proses pengolahannya. Pengelolaan surat yang baik dan terstuktur rapi akan lebih efektif dan efisien untuk proses arsip dan disposisi surat, kurangnya penggunaan media kertas dapat meminimalisir tingkat kesalahan di pencatatan surat, dan mempercepat proses pencarian surat. Sistem pengelolaan surat pada PT Jasa Marga (Persero) Tbk menggunakan metode waterfall yang meliputi proses analisa kebutuhan, desain, pembuatan kode program serta pengujian. Metode perancangan sistem yang dipakai ialah unified modelling language terdiri dari rancangan diagram usecase, diagram aktifitas serta pembuatan diagram relasi. Penelitian ini bertujuan membantu karyawan yang terlibat dalam proses surat masuk dan keluar sehingga proses pengarsipan, disposisi, pencatatan hingga pencarian surat yang dibutuhkan lebih cepat dan akurat. Kata kunci: metode waterfall, prosedur surat masuk, sistem informasi, surat keluar, Unified Modelling Language Abstract: Correspondence activities are operational activities that are usually carried out by everyone in an organization or company. At PT Jasa Marga (Persero) Tbk, the procedure for processing incoming and outgoing mail is currently carried out conventionally both in the manufacture, the process of grouping archives to finding letters. In the process, there are still obstacles in the letter itself or the human resources involved in it. To overcome problems that occur in the mail processing process, the company needs a system that can help employees in the processing process. Good and neatly structured letter management will be more effective and efficient for the archive and letter disposition process, the lack of use of paper media can minimize the error rate in recording letters, and speed up the letter search process. The mail management system at PT Jasa Marga (Persero) Tbk uses the waterfall method which includes the process of needs analysis, design, program code creation and testing. The system design method used is a unified modeling language consisting of use case diagrams, activity diagrams and relationship diagrams. This study aims to help employees who are involved in the process of incoming and outgoing letters so that the filing, disposition, recording and searching process for the required letters is faster and more accurate. Keywords: maximum 5 keywords from paper

Learning from ITIL for efficient internal services of authorities

In the following, we highlight why IT Infrastructure Library (ITIL) proposals, which have long been established for the management of IT services [8], can add value to the management of services offered by the Internal Services division of authorities. The Internal Service divisions of authorities offer a wide range of services that may differ from one authority to another. However, as a rule, the following services are offered as core offers: Mail processing, messenger service, document creation and management, duplication and printing, e.g. business cards. Facility management including winter maintenance and cleaning of buildings, access control and security, vehicle availability. However, facility management is usually a major part of provided internal services. Procurement and internal materials management, more and more as the implementation of decentralized activities of the consolidated processes. Adapting methods and procedures from ITIL can help to provide an overview about all offered internal services and makes the point of contact transparent for each of them. Furthermore, implementing support systems following that idea generate necessary information for keeping track of individual service requests. Hereon, even online steering mechanisms become possible as it is standard for IT services as of today.

PENGARUH SERVANT LEADERSHIP TERHADAP KINERJA KARYAWAN BAGIAN PROSESING DI KANTOR MAIL PROCESSING CENTRE BANDUNG

Penelitian ini bertujuan untuk mengkaji pengaruh servant leadership terhadap kinerja karyawan bagian prosesing di Kantor Mail Processing Centre Bandung. Variabel terikat dalam penelitian ini adalah kinerja karyawan bagian prosesing. Sedangkan servant leadership sebagai variabel bebas. Responden dalam penelitian ini sebanyak 50 karyawan bagian mail prosesing. Metode yang digunakan adalah metode analisis deskriptif. Pengolahan data menggunakan analisis regresi. Hasil penelitian menyatakan bahwa korelasi antara servant leadership dengan kinerja karyawan termasuk dalam kategori tinggi. Hasil uji signifikansi menunjukkan bahwa servant leadership berpengaruh secara positif dan signifikan terhadap kinerja karyawan bagian prosesing di Kantor Mail Processing Centre Bandung.

Defining a GP consultation

IntroductionThe method used to define a GP-consultation using routine data will vary depending on the data source and research question. However, without consensus the approach will be tackled by numerous researchers and invariably result in different definitions. The LUCI study is assessing outcomes of childhood UTI using routine data sources. Objectives and ApproachWe are interested in GP urine sampling rate and re-consultation rate. The GP dataset includes multiple clinical (acute, routine monitoring, prescribing, results) and administrative codes. A GP consultation therefore needed to be defined. GP read code frequencies for our study cohort of children were produced. One researcher reviewed the codes that represented 80% of the data and classified them as a consultation or not. Where there was uncertainty this was independently reviewed by two clinicians and discrepancies agreed by the management team. ResultsWe will present the decisions and assumptions made for this study in defining a GP consultation. 25,623 Read Codes represented the consultations for our study cohort of which 460 codes represented 80% of the consultations. The remaining 20% of codes represented <0.032% of records each. The 460 Read Codes were reviewed and following independent review and agreement from the management group 149 Read Codes were excluded. These were grouped into the following categories Administrative (e.g. Incoming Mail Processing, Ethnicity codes), Vaccinations, Child Health (e.g. First Smiled), Asthma and Medication Review. The GP consultations to be included in the analysis were then restricted to exclude these codes. This has been an important step in cleaning and understanding the data prior to analysis. Conclusion/ImplicationsA consultation was defined for this study however there will be pros and cons to this method. In lieu of a consensus approach to the method this work is the first step to sharing approaches to help researchers with the same challenge.