On the Development of a User-Defined Quality Measurement Tool for XML Documents

2010 ◽  
pp. 213-221
Author(s):  
Eric Pardede ◽  
Tejasvi Gaur
Author(s):  
Nicola S. Pocock ◽  
Clara W. Chan ◽  
Cathy Zimmerman

Child domestic work (CDW) is a hidden form of child labour. Globally, there were an estimated 17.2 million CDWs aged 5–17 in 2012, but there has been little critical analysis of methods and survey instruments used to capture prevalence of CDW. This rapid systematic review identified and critically reviewed the measurement tools used to estimate CDWs in Low- and Middle-Income Countries, following PRISMA guidelines (PROSPERO registration: CRD42019148702). Fourteen studies were included. In nationally representative surveys, CDW prevalence ranged from 17% among 13–24-year-old females in Haiti to 2% of children aged 10–17 in Brazil. Two good quality studies and one good quality measurement tool were identified. CDW prevalence was assessed using occupation-based methods (n = 9/14), household roster (n = 7) and industry methods (n = 4). Six studies combined approaches. Four studies included task-based questions; one study used this method to formally calculate prevalence. The task-based study estimated 30,000 more CDWs compared to other methods. CDWs are probably being undercounted, based on current standard measurement approaches. We recommend use of more sensitive, task-based methods for inclusion in household surveys. The cognitive and pilot testing of newly developed task-based questions is essential to ensure comprehension. In analyses, researchers should consider CDWs who may be disguised as distant or non-relatives.


2009 ◽  
Author(s):  
Lisa S. Cushing ◽  
Erik W. Carter ◽  
Nitasha Clark ◽  
Terry Wallis ◽  
Craig H. Kennedy

2016 ◽  
Vol 12 (3) ◽  
pp. 111-133 ◽  
Author(s):  
Ahmad Assaf ◽  
Aline Senart ◽  
Raphaël Troncy

Ensuring data quality in Linked Open Data is a complex process as it consists of structured information supported by models, ontologies and vocabularies and contains queryable endpoints and links. In this paper, the authors first propose an objective assessment framework for Linked Data quality. The authors build upon previous efforts that have identified potential quality issues but focus only on objective quality indicators that can measured regardless on the underlying use case. Secondly, the authors present an extensible quality measurement tool that helps on one hand data owners to rate the quality of their datasets, and on the other hand data consumers to choose their data sources from a ranked set. The authors evaluate this tool by measuring the quality of the LOD cloud. The results demonstrate that the general state of the datasets needs attention as they mostly have low completeness, provenance, licensing and comprehensibility quality scores.


2000 ◽  
Vol 13 (4) ◽  
pp. 205-215 ◽  
Author(s):  
A. Curry ◽  
S. Stark

This paper illustrates the relevance of using the Servqual instrument as a service quality measurement tool in the healthcare context. The expectations and perceptions of nursing home residents and their relatives are compared and contrasted to determine the priorities and satisfaction levels of both groups with respect to the services provided. Some interesting differences emerged between the two respondent groups, which gave more accurate and relevant pointers as to potential areas of future improvement. Because a number of nursing homes were surveyed, it was also possible to ascertain which homes might serve as useful examples of the best practice and which were in need of improvement action. In frail, elderly respondent groups it is not especially easy to elicit views as to quality of service. Servqual, carefully and sympathetically designed and applied, proved appropriate for this task.


Author(s):  
Karim Camille Boustany ◽  
Barrett S. Caldwell

This study focuses on classifying human interactions in healthcare delivery in terms of the information and resource flows at multiple levels of analysis. Understanding the characteristic healthcare delivery requirements and communication patterns among healthcare professionals seems to be necessary to effectively support information sharing and coordination. We analyzed communication links between healthcare providers and dissected different types of information and resource flow. We identified four dimensions of information and resource flow: spatial proximity, flow requirement, modality, and flow path. Now that we have set a new methodology to characterize them, we can easily distinguish the various information and resource flow types. When applying these finding in simulating healthcare systems in order to analyze information and resource sharing and coordination, the above four dimensions would serve as attributes of the flowing entities. Finally, we demonstrate that the results of this study are the natural first step towards developing an efficient healthcare quality measurement tool.


2011 ◽  
Vol 92 (4) ◽  
pp. 574-594 ◽  
Author(s):  
A. J. W. M. Janssen ◽  
E. T. W. Diekema ◽  
R. van Dolder ◽  
L. A. A. Kollee ◽  
R. A. B. Oostendorp ◽  
...  

2021 ◽  
Author(s):  
Kevin Fuchs ◽  
Keerati Fangpong

Customer service and quality are driving forces in the business community. As higher educational institutions struggle for competitive advantages and high service quality, the evaluation of educational service quality is essential to provide motivation for and give feedback on the effectiveness of educational plans and their implementation. Monitoring student satisfaction with education quality has become an integral part of the educational process in not only a number of universities, but also further afield. This research presents an enhanced approach to using the SERVQUAL framework for measuring student satisfaction. It involves the use of factors concerning student services that are queried and surveyed using the SERVQUAL methodology. The proposed instrument was tested at a regional university in Thailand with a sample of 400 undergraduate students. Rigorous analysis demonstrates the usefulness of the approach in gathering business students’ perceptions, analyzing them, and reducing them to a form usable by management as an off-the-shelf service quality measurement tool.


2019 ◽  
Vol 1 (2) ◽  
pp. 21-39
Author(s):  
Dewa Nyoman Benni Kusyana ◽  
Komang Ary Pratiwi

Service quality measurement techniques along with dimensions of service quality have become a major issue in the marketing literature over the past few decades. The increasing importance of quality services, both practitioners and scholars began to focus on service delivery. Measurement of service quality is now seen as an important measurement tool for companies to understand the needs and desires of customers by analyzing customer satisfaction and experience with the services provided. Although until now there has been no agreement on a particular model that should be used to measure service quality, the fact is there are several effective models that can be used by both practitioners and scholars that have been produced by researchers. Until now, researchers believe and agree that service quality is multilevel or multidimensional. This study focuses on various types of service quality models that existed until year of 2000. The methodology used is conducting a review of service quality literature. The limitation of this literature review is that the existing service quality model was developed before 2000 because after 2000 the development of quality services was focused on the quality of electronic services.


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