Supporting the End User Computing Process

Author(s):  
M. J. Taylor ◽  
E. P. Moynihan ◽  
O. J. Akomode
ICIT Journal ◽  
2020 ◽  
Vol 6 (2) ◽  
pp. 213-226
Author(s):  
Eka Fitri Rahayu

Informasi sangat dibutuhkan dalam pengambilan keputusan. Sistem informasi yang efektif adalah sistem informasi yang harus mampu memberikan kepuasan kepada para penggunanya. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh model End User Computing Satisfaction (EUCS) dengan Instrumen Accuracy, Content, Format, Timeliness dan Ease of Use terhadap kepuasan pengguna sistem UG In Your Hand. Data yang digunakan sebanyak 96 responden yang diperoleh melalui kuesioner online yang dibagikan kepada Mahasiswa. Metode penelitian menggunakan model Regresi Linier Berganda. Hasil penelitian menunjukkan bahwa Instrumen Ease of Use dan Timeliness mempengaruhi kepuasan pengguna sistem, selain itu Instrumen Content, Accuracy dan Format tidak mempengaruhi kepuasan pengguna sistem UG In Your Hand.   Kata Kunci : Kepuasan Pengguna, UG In Your Hand, Metode EUCS


Author(s):  
Herawati M

This study aims to use information technology, uncertainty or moderation duties and interactions between task uncertainty with the use of information technology to end user computing satisfaction. In this study used 70 respondents who actively use computers and working with several companies banking on the city of Padang. The data used are the primary data obtained through questionnaires. The study used three types of variables, the first is the independent variable, namely the utilization of information technology, both moderating variables, namely the uncertainty of the task, the third is the dependent variable is satisfaction of end user computing. The stages of hypothesis testing is done by using a regression model of moderating and statistical t-test. Based on the results of testing the first hypothesis (HI) was found to significantly influence the utilization of information technology to the satisfaction of end user computing. The second hypothesis (H2) testing results found that task uncertainty did not significantly influence the end user computing satisfaction. The third hypothesis (H3) testing found that the interaction or moderation between the use of technology with task uncertainty no significant effect on end user computing satisfaction.


1993 ◽  
Vol 10 (4) ◽  
pp. 7-12 ◽  
Author(s):  
John P. Halloran

1992 ◽  
Vol 22 (1) ◽  
pp. 1-18 ◽  
Author(s):  
Dennis F. Galletta ◽  
Ellen M. Hufnagel
Keyword(s):  
End User ◽  

1994 ◽  
Vol 10 (1-3) ◽  
pp. 221-246 ◽  
Author(s):  
Melvyn Hirst
Keyword(s):  
End User ◽  

2020 ◽  
Vol 3 (2) ◽  
pp. 119-123
Author(s):  
Nur Aeni Hidayah ◽  
Elvi Fetrina ◽  
Alvali Zaqi Taufan

As concrete steps in order to realize the vision and mission of an organization or educational institution is to implement the system of academic information. The one factor that influences the success of the academic information system is the satisfaction of users.  The problems in the user satisfaction are also issues that cannot be denied and continue to be studied. In consequently, having measurements related to user satisfaction is required. This research is done to see how the user satisfaction of the existing system has been implemented and to know what factorshas influenced the system. The method used in this study is a quantitative method using the End User Computing Satisfaction (EUCS) model whereas 255 respondents are chosen as the sample for the study. The purposive sampling technique is usedand the PLS-SEM approach with tools Smart PLS 3.0 is used for analyzing the data.  This research consists of 7 hypotheses and 8 variables, namely Content, Accuracy, Format, Timeliness, Ease of Use, System Reliability, System Speed and End-User Satisfaction. The research finds out that the current level of end-user satisfaction is in satisfied level. Inferentially, of the 7 hypotheses tested, 2 of them were rejected and the other 5; Accuracy, System Reliability, Timeliness, Content and System Spee;are accepted.Through this research, it is hoped that later it could be used as a practical consideration and theoretical study in thefuture.


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