Service Innovation in Household Appliances: An Industrial Case Study

2012 ◽  
pp. 583-594
Author(s):  
Margherita Peruzzini ◽  
Michele Germani ◽  
Claudio Favi
Keyword(s):  
Service Innovation ◽  
Industrial Case Study ◽  
Household Appliances

scholarly journals On systematically building a controlled natural language for functional requirements

2021 ◽  
Vol 26 (4) ◽  
Author(s):  
Alvaro Veizaga ◽  
Mauricio Alferez ◽  
Damiano Torre ◽  
Mehrdad Sabetzadeh ◽  
Lionel Briand
Keyword(s):  
Information System ◽  
Natural Language ◽  
Qualitative Methodology ◽  
Case Study Research ◽  
Empirical Evaluation ◽  
Functional Requirements ◽  
Industrial Case Study ◽  
Requirements Specifications ◽  
Financial Domain

AbstractNatural language (NL) is pervasive in software requirements specifications (SRSs). However, despite its popularity and widespread use, NL is highly prone to quality issues such as vagueness, ambiguity, and incompleteness. Controlled natural languages (CNLs) have been proposed as a way to prevent quality problems in requirements documents, while maintaining the flexibility to write and communicate requirements in an intuitive and universally understood manner. In collaboration with an industrial partner from the financial domain, we systematically develop and evaluate a CNL, named Rimay, intended at helping analysts write functional requirements. We rely on Grounded Theory for building Rimay and follow well-known guidelines for conducting and reporting industrial case study research. Our main contributions are: (1) a qualitative methodology to systematically define a CNL for functional requirements; this methodology is intended to be general for use across information-system domains, (2) a CNL grammar to represent functional requirements; this grammar is derived from our experience in the financial domain, but should be applicable, possibly with adaptations, to other information-system domains, and (3) an empirical evaluation of our CNL (Rimay) through an industrial case study. Our contributions draw on 15 representative SRSs, collectively containing 3215 NL requirements statements from the financial domain. Our evaluation shows that Rimay is expressive enough to capture, on average, 88% (405 out of 460) of the NL requirements statements in four previously unseen SRSs from the financial domain.

scholarly journals Investigation and Improvement of Standard External Lightning Protection System: Industrial Case Study

Energies ◽  
2021 ◽  
Vol 14 (14) ◽  
pp. 4118
Author(s):  
I Made Yulistya Negara ◽  
Daniar Fahmi ◽  
Dimas Anton Asfani ◽  
IGN Satriyadi Hernanda ◽  
Rendi Bagus Pratama ◽  
...  
Keyword(s):  
Petrochemical Industry ◽  
Protection System ◽  
Lightning Protection ◽  
Industrial Case Study ◽  
Grounding System ◽  
Electromagnetic Transient ◽  
Petrochemical Company ◽  
Program Software ◽  
Ground Potential

In this study, the lightning protection system and grounding system of one plant of the petrochemical industry were investigated, evaluated, and improved. The methods used in this study were rolling sphere and angle protection methods. The grounding system of the building under study was modeled and simulated using ATP/EMTP (Alternative Transient Program/Electromagnetic Transient Program) software. The results show that the external lightning protection system of the prilling tower studied does not adhere to IEC 62305 and IEC 1024-1-1 standards. Moreover, the grounding configuration of the DCS building was not appropriate for protecting sensitive equipment inside. Lightning causes an enormous potential difference between lightning ground rods in the grounding system. Additionally, disabling the existing surge protective device (SPD) causes an increase in the magnitude of Ground Potential Rise at the DCS building. Improvement of the lightning protection system of the prilling tower and DCS building on Plant 1 of this petrochemical company as well as some other recommendations for improvements are proposed. This paper also shows evidence that external lightning protection, internal lightning protection, and the grounding system need to be connected to make an exemplary lightning protection system.

scholarly journals Digital Product–Service Innovation and Sustainability: A Multiple-Case Study in the Capital Goods Industry

2021 ◽  
Vol 13 (11) ◽  
pp. 6342
Author(s):  
Alberto de la Calle ◽  
Inmaculada Freije ◽  
Aitor Oyarbide
Keyword(s):  
Supply Chain ◽  
Service Innovation ◽  
Multiple Case Study ◽  
Bottom Line ◽  
Capital Goods ◽  
Case Study Methodology ◽  
Digital Product ◽  
Product Service ◽  
Multiple Case

Digitalisation, servitisation, and sustainability are keywords for the current and future development of the manufacturing industry. However, their interaction in the context of an organisation and its supply chain is unclear. This study examines how digital product–service innovation (PSI) or digital servitisation affects sustainability, considering the triple bottom line perspective, as well as identifies the underlying causes. Moreover, this study analyses the role played by supply-chain strategic collaboration, both internal and external to the company, in digital PSI and sustainability. Using a multiple-case study methodology and B2B market perspective, four companies belonging to the capital goods industry were analysed. Our findings indicate that digitalisation is leveraging both basic and advanced services in their impact on economic and environmental sustainability dimensions, while the results are limited in social sustainability. In addition, supply-chain integration is relevant for digital PSI. Internal integration is required for both basic and advanced services, while external integration is especially important in advanced services. We conclude by emphasising that companies should acquire digital capabilities to develop defensive and offensive business strategies that ultimately affect sustainability.

Sign in / Sign up

Export Citation Format

Share Document