Intelligent Systems in Everyday Work Practices: Integrations and Sociotechnical Calibrations

2019 ◽  
pp. 546-550
Author(s):  
Christine T. Wolf ◽  
Jeanette L. Blomberg
Keyword(s):  
Intelligent Systems ◽  
Work Practices ◽  
Everyday Work

Evaluating the Promise of Human-Algorithm Collaborations in Everyday Work Practices

2019 ◽  
Vol 3 (CSCW) ◽  
pp. 1-23 ◽  
Author(s):  
Christine Wolf ◽  
Jeanette Blomberg
Keyword(s):  
Work Practices ◽  
Everyday Work

scholarly journals Making Food Manageable – Packaging as a Code of Practice for Work Practices at the Supermarket

2020 ◽  
pp. 089124162097763
Author(s):  
Lukas Sattlegger
Keyword(s):  
Food Packaging ◽  
Work Practices ◽  
Code Of Practice ◽  
Packaging Waste ◽  
Everyday Work ◽  
Single Use ◽  
Workplace Practices ◽  
Self Service ◽  
Ethnographic Analysis ◽  
Innovation Processes

While packaging-free stores are in the uptake, single-use packaging remains a constitutive element in self-service supermarkets. Portraying packaging as an actor in workplace practices, the article provides novel explanations for the supermarkets’ struggle to reduce packaging. The ethnographic analysis shows that food packaging is crucial for the functioning of supermarkets. This is in contrast to engineering or marketing perspectives on packaging functions that often don’t take practical demands and habitual peculiarities of everyday work practices into consideration. Framed as a code of practice, packaging guides the daily management of food in three crucial ways. First, packaging is a multifunctional medium to present products to customers. Second, packaging is an indicator and transmitter to assess product quantities and qualities in the internal logistics of supermarkets. Third, packaging enables the management and reproduction of representative supermarket qualities like freshness and fullness. As a consequence, and in order to be successful, strategies for the reduction of packaging waste have to better acknowledge the diversity of roles packaging is playing within the framework of workplace practices. Planners of innovation processes need to consider the expertise of workers, the agency of packaging, the situational distribution of action, and the cultural framings of supermarkets.

scholarly journals The decentered translation of management ideas: Attending to the conditioning flow of everyday work practices

2020 ◽  
pp. 001872671989796
Author(s):  
Lotta Hultin ◽  
Lucas D Introna ◽  
Magnus Mähring
Keyword(s):  
Management Practices ◽  
Organizational Practices ◽  
Work Practices ◽  
Lean Management ◽  
Theoretical Understanding ◽  
Everyday Work ◽  
Social Anthropologist

Based on a study of Lean management practices at the Swedish Migration Board, we develop a novel theoretical understanding of the translation of management ideas. We show how translation, rather than being reduced to a network of human intentions and actions governing the transformation of organizational practices, can instead be understood as a historically contingent, situated flow of mundane everyday work practices through which social and material translators simultaneously become translated, conditioned to be and act in certain ways. We show how prior actor-centric accounts of translation of management ideas can be understood as performative consequences of a conceptual vocabulary inherited from Callon and Latour. Contrasting this, the non-actor-centric vocabulary of social anthropologist Tim Ingold allows us to background the intentional human actor and foreground the flow of mundane, situated practices. In adopting this vocabulary, we capture how the flow of practices conditions subjects and objects to become enacted as well as act, and develop an understanding of translation as occurring within, rather than distinct from, these practices. In essence, our novel view of translation emphasizes how management ideas are radically unstable, and subject to alteration through the flow of practices rather than as a result of deliberate implementation efforts.

Making Sense of Enterprise Apps in Everyday Work Practices

2019 ◽  
Vol 29 (1-2) ◽  
pp. 1-27 ◽  
Author(s):  
Christine T. Wolf ◽  
Jeanette L. Blomberg
Keyword(s):  
Work Practices ◽  
Making Sense ◽  
Everyday Work

Everyday Work Practices

2017 ◽  
pp. 21-29
Author(s):  
Jacob Bricca
Keyword(s):  
Work Practices ◽  
Everyday Work

scholarly journals Interactivity in the Wild

2005 ◽  
Vol 26 (1) ◽  
pp. 3-30 ◽  
Author(s):  
Klaus Bruhn Jensen
Keyword(s):  
Web Applications ◽  
Middle Management ◽  
Interactive Media ◽  
End Users ◽  
Social Setting ◽  
Work Practices ◽  
Everyday Work ◽  
In The Wild ◽  
E Mail ◽  
Bear Witness

Abstract Interactivity remains a central and yet notoriously difficult notion in studies of computermediated communication. Compared to most previous research, which has taken theoretical and deductive routes, this article explores interactivity empirically and inductively with particular reference to collaboration within organizations. The study relied on a theoretical sample of interview respondents - designers of web applications as well as end-users, (middle) management as well as rank-and-file employees. The findings, first, help to specify the meaning of ‘interactivity,’ ‘communication,’ and ‘information’ for everyday work practices. Second, the respondents provide contextualized arguments and narratives concerning how media that offer different degrees of interactivity, may substitute or complement each other. Third, the analyses indicate how e-mail, web applications, and other media serve to constitute specific forms of interaction between colleagues and departments within an organization. For further research, the article suggests the relevance of examining interactivity, in part, as a characteristic of the simultaneous use of several media. Finally, the interview discourses bear witness to how the understanding of interactive media forms within organizations is shaped, as well, by the wider social setting embedding both media and organizations.

scholarly journals Assistance Needs in Production Environments: A Contextual Exploration of Workers’ Experiences and Work Practices

2021 ◽  
pp. 299-309
Author(s):  
Thomas Meneweger ◽  
Verena Fuchsberger ◽  
Cornelia Gerdenitsch ◽  
Sebastian Egger-Lampl ◽  
Manfred Tscheligi
Keyword(s):  
Central Europe ◽  
Work Experience ◽  
Large Scale ◽  
Work Environments ◽  
Work Practices ◽  
Automated Production ◽  
Production Environments ◽  
Everyday Work ◽  
Assistance Systems ◽  
Empirical Field

AbstractThis paper presents assistance needs in production environments for assembly processes from a workers’ perspective, i.e. what kind of assistance assembly workers would need to enhance their everyday work experience and to better cope with challenges coming along with an increasing digitization in these work environments. Within a large-scale empirical field study in central Europe, we interviewed assembly workers and observed everyday work situations in different production environments (e.g., automotive domain) to understand workers’ experiences and work practices in increasingly connected and automated production environments. Based on the insights gained in this study, we describe several assistance needs for assembly workers that serve as a guidance for future worker-centric designs of assistance systems in production environments.

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