Digital Social Markets: Exploring the Opportunities and Impacts of Gamification and Reward Mechanisms in Citizen Engagement and Smart City Services

Author(s):  
Thomas White ◽  
Francesco Marchet
Energies ◽  
2020 ◽  
Vol 13 (24) ◽  
pp. 6615
Author(s):  
Sam Preston ◽  
Muhammad Usman Mazhar ◽  
Richard Bull

Cities constitute three quarters of global energy consumption and the built environment is responsible for significant use of final energy (62%) and greenhouse gas emissions (55%). Energy has now become a strategic issue for local authorities (LAs) and can offer savings when budget cuts have threatened the provision of core services. Progressive LAs are exploring energy savings and carbon reduction opportunities as part of the sustainable and smart city agenda. This paper explores the role of citizens in smart city development as “buildings don’t use energy: people do”. Citizens have the potential to shape transitions towards smart and sustainable futures. This paper contributes to the growing evidence base of citizen engagement in low carbon smart cities by presenting novel insights and practical lessons on how citizen engagement can help in smart city development through co-creation with a focus on energy in the built environment. A case study of Nottingham in the UK, a leading smart city, is analysed using Arnstein’s Ladder of Citizen Participation. Nottingham City Council (NCC) has pledged to keep “citizens at the heart” of its plans. This paper discusses learnings from two EU funded Horizon 2020 projects, REMOURBAN (REgeneration MOdel for accelerating the smart URBAN transformation) and eTEACHER, both of which aimed to empower citizens to reduce energy consumption and co-create smart solutions. Although these two projects are diverse in approaches and contexts, what unites them is a focus on citizen engagement, both face to face and digital. REMOURBAN has seen a “whole house” approach to retrofit in vulnerable communities to improve liveability through energy efficiency. User interaction and co-creation in eTEACHER has provided specifications for technical design of an energy saving App for buildings. eTEACHER findings reflect users’ energy needs, understanding of control interfaces, motivations for change and own creative ideas. Citizens were made co-creators in eTEACHER from the beginning through regular communication. In REMOURBAN, citizens had a role in the procurement and bidding process to influence retrofit project proposals. Findings can help LAs to engage demographically diverse citizens across a variety of buildings and communities for low carbon smart city development.


Author(s):  
Johnny Choque ◽  
Arturo Medela ◽  
Juan Echevarria ◽  
Luis Diez ◽  
Luis Munoz

Author(s):  
C. Ellul ◽  
V. Coors ◽  
S. Zlatanova ◽  
R. Laurini ◽  
M. Rumor

<p><strong>Abstract.</strong> Simply defined, a Smart City is a city overlaid by a digital layer, which is used for the governance of the city. A Smart City uses intelligent technology to enhance our quality of life in urban environments, bringing together people and data from disparate sources such as sensors, demographics, topographic and 3D mapping, Building Information Models and many more. Increasingly, Smart Cities use this data in a variety of ways, to address key challenges related to transportation, communications, air quality, noise, well-being of the citizens, decision making relating to education and health and urban planning, as well as in relation to initiatives such as startups and fostering economic growth and employment within the city. As more data becomes available, the challenges of storing, managing and integrating such data are also multiplied.</p><p> This increasing interest in Smart Cities world-wide, along with a growing understanding of the importance of integrating “Smart” data with other data and wider applications for the benefit of citizens, made the choice of hosting the third Smart Data, Smart Cities conference in Delft – in conjunction with three other conferences – a very natural one. Together the four conferences were held during the week of 1st–5th October 2018, and alongside SDSC participants were invited to attend the ISPRS Technical Commission IV Symposium, the 13th 3D GeoInfo Conference and the 6th International FIG Workshop on 3D Cadastres. Participant interaction – and the ability to attend sessions across the four events – was particularly encouraged. SDSC 2018 itself was organised by the Urban Data Management Society (UDMS www.udms.net), ISPRS and TU Delft (the Delft University of Technology), and Professor Volker Coors Chaired the SDSC committee.</p><p> As in previous years, three key conference themes were proposed to represent the Smart Cities: <b>Smart Data</b> (sensor network databases, on-the-fly data mining, geographic and urban knowledge modeling and engineering, green computing, urban data analytics and big data, big databases and data management), <b>Smart People</b> (volunteered information, systems for public participation) and <b>Smart Cities</b> (systems of territorial intelligence, systems for city intelligence management,3D modeling of cities, internet of things, social networks, monitoring systems, mobility and transportation, smart-city-wide telecommunications infrastructure, urban knowledge engineering, urban dashboard design and implementation, new style of urban decision-making systems, geovisualization devoted to urban problems, disaster management systems).</p><p> This volume consists of 18 papers, which were selected from 34 submissions on the basis of double blind review, with each paper being reviewed by a minimum of three reviewers. These papers present novel research concerning the use of spatial information and communication technologies in Smart Cities, addressing different aspects of Smart Data and Smart Citizens. The selected papers tackle different aspects of Smart Cities: 3D; Citizen Engagement; transport, sustainable mobility; dashboards and web GIS; citizen engagement and participation; sensors; urban decision making.</p><p> The editors are grateful to the members of the Scientific Committee for their time and valuable comments, which contributed to the high quality of the papers. Reviews were contributed by: Giorgio Agugiaro, Maria Antoniabrovelli, Ken Arroyoohori, Martina Baucic, Michela Bertolotto, Pawel Boguslawski, Azedine Boulmakoul, Caesar Cardenas, Ofelia Cervantes, Volker Coors, Isabel Cruz, Vincenzo Delfatto, Claire Ellul, Tarun Ghawana, Gesquiere Gilles, Gerhard Groeger, Eberhard Gulch, Jan-Henrik Haunert, Stephen Hirtle, Umit Isikdag, Martin Kada, Snjezana Knezic, Robert Laurini, Liu Liu, Ed Manley, Viviana Mascardi, Marco Minghini, Raul Monroy, Regina Motz, Beniamino Murgante, Marco Painho, Dev Paudyal, Alenka Poplin, Ivana Racetin, Ismail Rakip Karas, Preston Rodrigues, David Sol, Wei Tu, Wei Tu, Genoveva Vargas, Kavita Vemuri, Edward Verbree, Mingshu Wang, Maribel Yasminasantos, Sisi Zlatanova. We are also grateful to the work of the local organising committee at TU Delft, without whom this conference would not have been possible. ISPRS Annals of the Photogrammetry, Remote Sensing and Spatial Information Sciences, Volume IV-4/W7, 2018 3rd International Conference on Smart Data and Smart Cities, 4–5 October 2018, Delft, The Netherlands</p>


Author(s):  
Mikko Martikka ◽  
Sonja Salo ◽  
Kristiina Siilin ◽  
Timo Ruohomaki ◽  
Pekka Tuomaala ◽  
...  

2021 ◽  
Vol 13 (6) ◽  
pp. 3334
Author(s):  
Nammi Kim ◽  
Seungwoo Yang

A smart city has developed gradually with the evolution of services and ICT technologies to achieve sustainability. Many academic and governmental documents reference this; however, there is no existing theoretical or empirical study on the characteristics of smart city services regarding sustainability. In this sense, this study aims to clarify characteristics of Conceptually Related Smart Cities (CRSCs) services from sustainability. The methodologies adopt a matrix taxonomy to sort the previous indicators in the first step. It also utilizes a keyword analysis based on a literature review to identify the characteristics of two concepts. Three outcomes result from the steps of theoretical structures. Firstly, this study develops SSC service indicators based on the synthesis of Sustainable Smart City (SSC) and Smart City and sustainable city. The second outcome is an identification of the relation between SSC services and Conceptually Related Smart Cities. Lastly, the study clarifies the significance of citizen engagement based on the evolutionary concept by typifying service development in the lens of sustainability in CRSCs. This study is worthwhile for understanding smart city services and managing different featured smart cities from a sustainability perspective.


Sensors ◽  
2019 ◽  
Vol 19 (2) ◽  
pp. 411 ◽  
Author(s):  
Johnny Choque ◽  
Luis Diez ◽  
Arturo Medela ◽  
Luis Muñoz

Under the smart city paradigm, cities are changing at a rapid pace. In this context, it is necessary to develop tools that allow service providers to perform rapid deployments of novel solutions that can be validated by citizens. In this sense, the OrganiCity experimentation-as-a-service platform brings about a unique solution to experiment with new urban services in a co-creative way, among all the involved stakeholders. On top of this, it is also necessary to ensure that users are engaged in the experimentation process, so as to guarantee that the resulting services actually fulfill their needs. In this work, we present the engagement monitoring framework that has been developed within the OrganiCity platform. This framework permits the tailored definition of metrics according to the experiment characteristics and provides valuable information about how citizens react to service modifications and incentivization campaigns.


Author(s):  
V. Coors ◽  
P. Rodrigues ◽  
C. Ellul ◽  
S. Zlatanova ◽  
R. Laurini ◽  
...  

Abstract. Simply defined, a Smart City is a city overlaid by a digital layer, which is used for the governance of the city. A Smart City uses intelligent technology to enhance our quality of life in urban environments, bringing together people and data from disparate sources such as sensors, demographics, topographic and 3D mapping, Building Information Models and many more. Increasingly, Smart Cities use this data in a variety of ways, to address key challenges related to transportation, communications, air quality, noise, well-being of the citizens, decision making relating to education and health and urban planning, as well as in relation to initiatives such as startups and fostering economic growth and employment within the city. As more data becomes available, the challenges of storing, managing and integrating such data are also multiplied.The first Urban Data Management Symposium (UDMS) was held in 1971 in Bonn, Germany, made the choice of hosting the 6th international conference on Smart Data and Smart Cities (SDSC) in Stuttgart a very natural one. SDSC was established in 2016 as the successor of the UDMS, and this year we celebrate the 40th anniversary of the series of symposia and conferences. The SDSC 2021 will be part of the scientific week on intelligent cities at HFT Stuttgart. Together four events were held during the week of 14th – 17th September 2021, and alongside SDSC participants were invited to attend the “Energy, water and food for the cities of the future” conference, the “LIS-City – liveable, intelligent, and sustainable City” workshop, and the mobility day Stuttgart. Participant interaction – and the ability to attend sessions across the four events – was particularly encouraged. SDSC 2021 itself was organised by the Urban Data Management Society (UDMS www.udms.net), ISPRS and HFT Stuttgart (the University of Applied Science Stuttgart), and Professor Volker Coors Chaired the SDSC committee.As in previous years, three key conference themes were proposed to represent the Smart Cities: Smart Data (sensor network databases, on-the-fly data mining, geographic and urban knowledge modeling and engineering, green computing, urban data analytics and big data, big databases and data management), Smart People (volunteered information, systems for public participation) and Smart Cities (systems of territorial intelligence, systems for city intelligence management, 3D modeling of cities, internet of things, social networks, monitoring systems, mobility and transportation, smart-city-wide telecommunications infrastructure, urban knowledge engineering, urban dashboard design and implementation, new style of urban decision-making systems, geovisualization devoted to urban problems, disaster management systems).This volume consists of 14 papers, which were selected from 41 submissions on the basis of double blind review, with each paper being reviewed by a minimum of three reviewers. These papers present novel research concerning the use of spatial information and communication technologies in Smart Cities, addressing different aspects of Smart Data and Smart Citizens. The selected papers tackle different aspects of Smart Cities: 3D; Citizen Engagement; transport, sustainable mobility; dashboards and web GIS; citizen engagement and participation; sensors; urban decision making.The editors are grateful to the members of the Scientific Committee for their time and valuable comments, which contributed to the high quality of the papers. Reviews were contributed by: Alias Abdul-Rahman, Giorgio Agugiaro, Ken Arroyo Ohori, John Barton, Martina Baucic, Filip Biljecki, Lars Bodum, Pawel Boguslawski, Azedine Boulmakoul, Matteo Caglioni, Caesar Cardenas, Eliseo Clementini, Volker Coors, Youness Dehbi, Abdoulaye Abou Diakité, Adil El Bouziri, Claire Ellul, Tarun Ghawana, Gesquiere Gilles, Didier Grimaldi, Ori Gudes, Stephen Hirtle, Martin Kada, Lamia Karim, Robert Laurini, Christina Mickrenska-Cherneva, Christopher Petit, Alenka Poplin, Ivana Racetin, Dimos Pantazis, Preston Rodrigues, Camilo Leon Sanchez, Genoveva Vargas Solar, Nils Walravens, Parag Wate, Besri Zineb, Sisi Zlatanova. We are also grateful to the work of the local organising committee at HFT Stuttgart, without whom this conference would not have been possible.


2021 ◽  
Vol 940 (1) ◽  
pp. 012076
Author(s):  
R D Kusumastuti ◽  
J Rouli

Abstract The smart city concept has been implemented in countries worldwide as the solution for various urban problems. In Indonesia, the smart city movement was initiated in 2017 to create 100 smart cities. Previous studies identify challenges to the implementation and that smart people or smart citizens are essential dimensions of a smart city. This study aims to gain insights into the smart city implementation and citizen engagement in Indonesia through the online social network by conducting a focus group discussion (FGD) with four academicians and in-depth interviews (IDIs) with six representatives of the related government institutions. FGD and IDIs indicate that the implementation of smart cities should be adjusted according to the local situation. The critical success factors of the implementation are namely, local wisdom, transformational leadership, sustainability, and political content. The results also reveal that, in general, the city residents have been involved in implementing of the smart city through the online social network. However, a kind of incentive system is still required to ensure that the city residents are encouraged to solve the city problems.


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