Next-Gen Digital Services. A Retrospective and Roadmap for Service Computing of the Future

2021 ◽  
Author(s):  
Ahmed Ben Ayed ◽  
Mohamed Amine Belhajji

This article describes how Blockchain is a technology that has a great potential to change the way business is done in the future, exactly like the internet did in the early nineties. Blockchain offers new opportunities to develop new types of digital services to overcome business problems, and improve business practices by making transaction information a public resource. While research on the topic is still emerging, it has mostly focused on crypto-currencies instead of taking advantage of this novel concept to create new advanced services. This article discusses blockchain and the technology behind it, some of its possible applications, as well as threats targeting the new poorly understood technology.


2020 ◽  
pp. 1770-1781
Author(s):  
Ahmed Ben Ayed ◽  
Mohamed Amine Belhajji

This article describes how Blockchain is a technology that has a great potential to change the way business is done in the future, exactly like the internet did in the early nineties. Blockchain offers new opportunities to develop new types of digital services to overcome business problems, and improve business practices by making transaction information a public resource. While research on the topic is still emerging, it has mostly focused on crypto-currencies instead of taking advantage of this novel concept to create new advanced services. This article discusses blockchain and the technology behind it, some of its possible applications, as well as threats targeting the new poorly understood technology.


Author(s):  
Alejandro Lorenzo César Santa

In the framework of the COVID-19 pandemic, BCN Argentina has faced new challenges in order to go on providing access to information and culture to all. At this particular time, we feel compelled to find new ways to achieve our goal of assisting the community and with quality services, through the incorporation of new digital services and the development of protocols for a safe reopening.


Author(s):  
Louise Puli ◽  
Natasha Layton ◽  
Daniel Mont ◽  
Kylie Shae ◽  
Irene Calvo ◽  
...  

Globally, health systems face challenges in the delivery of assistive technology (AT) and only 10% of people are currently able to access the assistive products they need. The COVID-19 pandemic presented an uncharted path for AT providers to navigate, placing them under pressure to be agile and rapidly adapt. This article, part of a series, explores the experiences and impacts of the COVID-19 pandemic on AT providers and aims to inform how AT providers can be better prepared and supported in the future. A mixed methods approach was used to gather service data and perspectives from AT providers via a survey. A total of 37 responses were received from 18 countries. Service data showed extensive service disruption throughout 2020. Thematic analysis suggested significant changes to routine AT service delivery including rapid momentum towards home-based, decentralised, and digital services for which many AT providers were not prepared. Providers were required to make difficult decisions and deliver services in new ways to balance meeting demands, complying with government restrictions, and ensuring the safety of staff and clients. Few but important positives were expressed including the belief that expanded capacity to use remote and digital AT service delivery would remain useful in the future.


2016 ◽  
Vol 9 (1) ◽  
pp. 16-21
Author(s):  
Andrea Jackson ◽  
Christine Wiseman ◽  
Brad Ost

Preparing academically rich collections for access by scholars and students is challenging, costly and time consuming.   Concerns for maintenance, preservation, and access are paramount.  Typical of 20th century archival collections, one is likely to encounter deteriorating and brittle documents, photographic prints and negatives, and obsolete formats such as open reel audio tapes, audio cassettes and video tapes.  More recent collections may also contain computer media; the proliferation of formats and media types impacts the complexity of the work in providing access, as well as the costs. Without sizeable resources, it would take years to process these collections fully, especially those rich with audio and visual materials.  Taking all of this into consideration, the Archives Research Center (ARC) and Digital Services Unit (DSU) of the AUC Woodruff Library decided to investigate options for grant funding to expedite the processing and digitization of these underutilized archival collections.  This essay concerns the pursuit of a Humanities Collections and Reference Resources (HCRR) grants offered by the National Endowment for the Humanities (NEH).


Author(s):  
Markku Tinnila ◽  
Theresa Lauraeus-Niinivaara

Envisioning the future is always challenging, and the multi-channel environment is no exception to that rule. The objective of this study was to hypothesize upon the kind of digital services that will likely develop by the year 2020 in a networked, multi-channel business environment. Our starting point was to approach the analysis from a business perspective; in other words, we tried to avoid the typical technology-focused e-business forecasting, which charts the development of new technologies and devices. Instead, we tried to survey for services that would be available across different electronic channels and meet customer needs in the future, as well as what types of businesses would develop around these services. Consequently, this study gives answers to questions like, what will be the future of e-services, who needs and uses them, how will the customer want to buy such services, who will produce e-services and what will the earnings logic be based upon?


1994 ◽  
Vol 10 (2) ◽  
pp. 1-7 ◽  
Author(s):  
Walter W. Hudson

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