Enabling Better User Experiences across Domains: Challenges and Opportunities Facing a Human Factors Professional

Author(s):  
Emrah Onal ◽  
Susan McDonald ◽  
Corey Morgan ◽  
Olga Onal
Author(s):  
Hanna Barton ◽  
Ryan Coller ◽  
Sara Finesilver ◽  
Christopher Lunsford ◽  
Rupa S. Valdez ◽  
...  

For vulnerable patient populations, such as children with medical complexity (CMC), the patient journey is fraught with challenges. By providing a range of perspectives including clinicians, a family caregiver, and Human Factors/Ergonomics (HF/E) experts, the present panel will describe the unique opportunities for HF/E to design jointly optimized systems for CMC and their family caregivers, including an explication of some of the specific challenges and complexities related to studying the work of and designing systems for this population. We will also highlight the ways in which HF/E could help in the design of solutions to improve outcomes for families.


2017 ◽  
Vol 7 ◽  
pp. 62-82 ◽  
Author(s):  
Basant Prasad Joshi

Most of the books and journals of hospitality and tourism, generally talk about history, trends and components of hospitality as a newly emerging discipline but there are a few books could only make significant contribution on the prospects, challenges and opportunities for hospitality especially in high altitudes where the challenges are ample. People would basically be interested to travel to altitudes to crave the places of adventures specially trekking, hiking, mountaineering, rock climbing, snow skiing, etc. Providing hospitality in high altitudes is a very perplexing task where there is always a scarcity of man, material and management. Hochschild (2003) in his book The Managed Heart explains about the human factors that are important in providing hospitality services. The importance of feelings and its belongings on the offered services to the client and guests has a direct bearing on the overall experience and this experience is much important in high altitudes where the sentimental values are more important than the physical elements of a good service.Journal of Tourism and Hospitality EducationVol. 7, 2017, page : 62-82


Author(s):  
Jessica Howe ◽  
Sarah Henrickson Parker ◽  
Neal Wiggermann ◽  
Vivian Zagarese

A survey of human factors practitioners working in health care was administered to understand their challenges and successes encountered when responding to the COVID-19 pandemic. Focus areas identified by survey respondents related to workflow, physical environments, communication, and implementation of new technologies. The results from this study can be used by human factors practitioners to demonstrate the common challenges and opportunities for applying human factors to system redesign within their health care organizations. These findings can also be used to encourage investments in human factors by health care organizations and the federal government.


2017 ◽  
Vol 37 (1) ◽  
pp. 254-272 ◽  
Author(s):  
Aritra Dasgupta ◽  
Dustin L. Arendt ◽  
Lyndsey R. Franklin ◽  
Pak Chung Wong ◽  
Kristin A. Cook

Author(s):  
Katie Ernst ◽  
Michael Wilson ◽  
David Durbin ◽  
Roth Roth ◽  
Laura Militello ◽  
...  

The United States Army is developing and procuring their next generation of rotorcraft, called the Future Vertical Lift (FVL) program. FVL rotorcraft will fly faster and incorporate new work requirements such as command of unmanned systems and optionally piloted variants. Successful design and implementation of human automation teaming will be paramount to the mission success and safety of FVL systems, presenting both challenges and opportunities for human factors personnel supporting FVL development. The purpose of this panel is to highlight the range of human factors challenges within the FVL program. Panelists are drawn from both government and industry, and represent a diverse set of perspectives including user, researcher, and practitioner. The session will include time for panelists to introduce their work and challenges that they are addressing within the FVL program as well as interact with audience members.


2019 ◽  
Vol 119 ◽  
pp. 252-265 ◽  
Author(s):  
S. Corrigan ◽  
A. Kay ◽  
M. Ryan ◽  
M.E. Ward ◽  
B. Brazil

2018 ◽  
Vol 37 (11) ◽  
pp. 1862-1869 ◽  
Author(s):  
Pascale Carayon ◽  
Abigail Wooldridge ◽  
Bat-Zion Hose ◽  
Megan Salwei ◽  
James Benneyan

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