scholarly journals The Web as an Infrastructure for Knowledge Management: Lessons Learnt

Author(s):  
Aurélien Bénel ◽  
L’Hédi Zaher
Author(s):  
Rodrigo Dos Santos Costa

In spite of a contemporary discussion about the management of knowledge and the deep use of technologies focused on architecture, organization and knowledge detection based on organization inner data analysis, as well as public data available on the internet, it is necessary a critic look above the organization knowledge creation processes even as the load of tacit knowledge there is in an organization. It is observed that the evolution of technologies, such as mobile computing, the web, besides the architecture of the computers and their ability of handling and storage data, has brought to the information economy or the age of knowledge, diverting focus on people, the central axis of organizational knowledge, and their ability to reason, infer, make decisions, and above them all the processes of knowledge creation focused on the collaborative solution of problems and generation of innovation based on the socialization of knowledge.


2013 ◽  
pp. 142-163
Author(s):  
Cécile Gaumand ◽  
Alain Chapdaniel ◽  
Aurélie Dudezert

In the Web 2.0 and organization 2.0 era, implementing Knowledge Management Systems (KMS) in Supply Chain (SC) in companies should contribute to gain sustainable competitive advantage. Using a case-study in an Italian SME (BONFIGLIOLI), this chapter seeks to propose new processes and recommendations to design and operate an efficient KMS for a SC at an intra-organizational level. This case study shows in particular the role of IT as an artifact implying individuals in organizational knowledge creation. It also shows that implementing KMS in SC makes SC actors change their cognitive scheme and work practices and calls for a new role of middle management.


Author(s):  
Luiz Fernando de Barros Campos

This chapter investigates whether information technology tools typical of Web 2.0 can support Knowledge Management (KM) practices in organizations. An investigation on the Web is conducted and the appropriate literature examined. The information technology tools employed in organizations nowadays are discussed with the help of three guidelines which each present two opposing ideas: knowledge creation versus knowledge sharing, tacit knowledge versus explicit knowledge and hierarchical KM versus organic KM. It is argued that these tools reveal an innate contradiction: they are based on a centralized conception and production but aim to deal with informal, fluid processes, which resist structuring. The term Enterprise 2.0 is defined and examined, since it brings out a critical view of traditional KM technology. In this context, the prevailing technologies on the Web are described as well as the associated use practices. The technologies and practices highlighted are those that enhance the collective creation of information and knowledge-intensive products and the active, rich user participation which influences the development of own technologies. Subsequently, many Web 2.0 tools and services that are, or could be, used in KM practices are described and the sites that provide them are indicated. It is noted that these new technologies are inducing cooperative and decentralized work processes that lead to emerging products of high quality and complexity. Furthermore, they are characterized by net effects, simplicity, ease of use, low cost and rastreability. Nevertheless, there are some difficulties in the application of Web 2.0 technologies, among them, the attainment of performance requisites, privacy and security, the possible emergence of counterproductive results and the need to motivate people to create content. The challenges and opportunities in the organizational use of Web 2.0 technologies are remarked. Finally, the managerial interventions appropriate to enable the success of KM projects based on Web 2.0 technologies are discussed.


Author(s):  
Ruidong Zhang

There are probably as many variations of knowledge management definitions as there are practitioners and researchers in the discipline. Complete consensus in such a group would be a surprising finding. This is because the two words are loaded with pre-existing meanings that do not always sit comfortably in juxtaposition, so what it means to “manage knowledge” is difficult to ascertain, and hence comes to mean different things to different people.


2003 ◽  
Vol 8 (3-4) ◽  
pp. 213-221
Author(s):  
Meg Tulloch ◽  
Brent Mai
Keyword(s):  

2010 ◽  
Vol 39 ◽  
pp. 470-475 ◽  
Author(s):  
Xing Sen Li ◽  
Qiao Xing Li ◽  
Li Zhou

Innovation is more and more important for enterprises or most of organizations, but the results of many innovation activities are not satisfied. We find that the reason lies on insufficient knowledge management which can not supply systematic knowledge to support the requirement of innovation. Even worse the lacked knowledge is seldom been aware of. By studying on the Extension Theory (Extenics) and web intelligence, we proposed a novel knowledge management methodology called Intelligent Knowledge (IK) management. It can integrate knowledge from different sources such as human experience, the web or data base and construct a systematic knowledge map for product innovation. It gives a way to compensate the limitation of human knowledge and help people to find more ideas based on all-direction knowledge supported by information technology and Extenics. Its application in an electric company shows that IK-based product innovation is a useful model.


2018 ◽  
Vol 64 ◽  
pp. 04009
Author(s):  
Hongying Zhao ◽  
Yang Yu ◽  
Youlang Ji ◽  
Jun Zhu ◽  
Jinqiu Zhang

This study described the plan of knowledge management and crowd innovation for Jiangsu electric company based on literature analysis on crowd innovation research and investigation of the company’s innovation state as well as its electric service. A knowledge management system was designed for all the experts in electric field, all the workers and the customers in order to achieve crowd innovation. This system was designed based on the consideration of innovation process, evaluation and motivation, and it is implemented with the Web 2.0 technology.


2016 ◽  
Vol 24 (3) ◽  
pp. 245-283 ◽  
Author(s):  
Guido Boella ◽  
Luigi Di Caro ◽  
Llio Humphreys ◽  
Livio Robaldo ◽  
Piercarlo Rossi ◽  
...  

2018 ◽  
Vol 4 (2) ◽  
pp. 149-158
Author(s):  
Suwarto Suwarto ◽  
Dedy Prasetya Kristiadi ◽  
Putri Rahayu

This study aims to improve the character of industry-based work for vocational school with knowledge management methods. Knowledge management is an attempt to increase the knowledge that is useful in the team at the organization. Knowledge management is the management of an organization with a special focus on knowledge. Implementation of knowledge management with emphasis on strengthening the character of industry-based work using the web, is expected to be a solution of the character education needs for students in vocational high schools to be accepted to work according to their fields. This research will develop the model of knowledge management system and design prototype of model developed on the character of industry work to be shared to the teachers. The methodology used is to perform contingency factor analysis to get the knowledge management system model. The resulting knowledge management system model supports the Socialization, Externalization, Combination, Internalization (SECI) process.


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