Knowledge Management Metamodel from Social Analysis of Lessons Learnt Registered in the Cloud

The spirit of Social Media is in community building, and they have enriched the practice of Knowledge Management in very exciting ways. CoPs and Forums are ideal platforms to share experiences and lessons learnt. Communities are extremely valuable because of their informal, just-in-time, increasingly real-time advantage and cannot be replaced by structured KM platforms. It is this aspect of communities, that new Social Media enhances, in spirit as well as in tools support. Social Media provides multiple user-friendly tools to make it easy to share experiences and Lessons Learnt as they happen, as well as in a curated form. Best practices developed by this author and other practitioners are presented, so that other communities can benefit from them. Cases and anecdotes from organizations across industry sectors enliven the discussions. Emerging trends and innovative use of Social Media, are introduced as benchmarks.

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The Project Knowledge Management Success over the Project's Lifecycle

Project Management ◽

10.4018/978-1-5225-0196-1.ch088 ◽

2016 ◽

pp. 1775-1785

Author(s):

Shazia Nauman ◽

M. Abid Ullah

Keyword(s):

Knowledge Management ◽

Life Cycle ◽

External Consultants ◽

Lessons Learnt ◽

Project Life Cycle ◽

Project Life ◽

The Relationship ◽

Significant Factors ◽

Three Phases

The current research aims to investigate the relationship knowledge management (KM) practices play in the success of project knowledge management over the project life cycle i.e. at the beginning of the project, during the project and after the project. Results demonstrate that among the three phases of the project, KM practices during the project phase have a greater impact on the success of project knowledge management. This research has implications for HR and project professionals as our findings indicate that the training of project members, evaluations by external consultants, regular meetings with project leaders and reviewing lessons learnt are the most significant factors for the success of project knowledge management in the context of projects being undertaken in Pakistan.

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The Project Knowledge Management Success over the Project's Lifecycle

International Journal of Information Technology Project Management ◽

10.4018/ijitpm.2015010105 ◽

2015 ◽

Vol 6 (1) ◽

pp. 76-85 ◽

Cited By ~ 1

Author(s):

Shazia Nauman ◽

M. Abid Ullah

Keyword(s):

Knowledge Management ◽

Life Cycle ◽

External Consultants ◽

Lessons Learnt ◽

Project Life Cycle ◽

Project Life ◽

The Relationship ◽

Significant Factors ◽

Three Phases

The current research aims to investigate the relationship knowledge management (KM) practices play in the success of project knowledge management over the project life cycle i.e. at the beginning of the project, during the project and after the project. Results demonstrate that among the three phases of the project, KM practices during the project phase have a greater impact on the success of project knowledge management. This research has implications for HR and project professionals as our findings indicate that the training of project members, evaluations by external consultants, regular meetings with project leaders and reviewing lessons learnt are the most significant factors for the success of project knowledge management in the context of projects being undertaken in Pakistan.

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Knowledge Management Implementation in a Consultancy Firm

Semantic Knowledge Management ◽

10.4018/978-1-60566-034-9.ch014 ◽

2011 ◽

pp. 303-310

Author(s):

Kuan Yew Wong ◽

Wai Peng Wong

Keyword(s):

Knowledge Management ◽

Lessons Learnt ◽

Implementation Approach ◽

Coordination Systems ◽

And Performance ◽

Consultancy Firm

KM has become an important strategy for improving organisational competitiveness and performance. Organisations can certainly benefit from the lessons learnt and insights gained from those that have adopted it. This chapter presents the results of a case study conducted in a consultancy firm, and the major aim is to identify how KM has been developed and implemented. Specifically, the elements investigated in the case study include the following KM aspects: strategies and activities, leadership and coordination, systems and tools, training, culture and motivation, outcomes and measurement, and implementation approach. Hopefully, the information extracted from this study will be beneficial to other organisations that are embarking on the KM journey.

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