The Impact of ISO 9001 Quality Management System Implementation in Tourism SMEs

2017 ◽  
pp. 145-157 ◽  
Author(s):  
Dimitris Drosos ◽  
Michalis Skordoulis ◽  
Miltiadis Chalikias ◽  
Petros Kalantonis ◽  
Aristeidis Papagrigoriou
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
System Implementation ◽  
The Impact

Quality Management System Implementation Based on Lean Principles and ISO 9001:2015 Standard in an Advanced Simulation Centre

2021 ◽  
Vol 51 ◽  
pp. 28-37
Author(s):  
Maria Angeles Tebar Betegon ◽  
Víctor Baladrón González ◽  
Natalia Bejarano Ramírez ◽  
Alejandro Martínez Arce ◽  
Juan Rodríguez De Guzmán ◽  
...  
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
System Implementation ◽  
Lean Principles ◽  
Simulation Centre

scholarly journals The implementation of quality management system using ISO 9001:2008 based Total Quality Management Concept (Case Study at the First State Public Vocational Secondary School at Singosari, Malang Regency, East Java, Indonesia)

2021 ◽  
Author(s):  
Suyitno
Keyword(s):  
High School ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
System Implementation ◽  
Vocational High School ◽  
Total Quality ◽  
Implementation Quality

Vocational education as one part of the system Education of National is very strategic rolefor the form of national labour generation which was skillful. As strive to improvemanagement and quality and also competitiveness hence applied by management systemquality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari. Researchfocussed 1) How System Implementation Management Quality of ISO 9001:2008 inPublic Vocational High School of 1 at Singosari, 2) Effort what is done by for the agendaof overcoming various resistance faced in management system implementation quality ofISO 9001:2008 in Public Vocational High School of 1 at Singosari. Method Researchweared in this research is device qualitative with method intake of data through interview,documentation and observation to informant namely components in Public VocationalHigh School of 1 at Singosari. While data analysis through analysis of interactive (Milesand Huberman, 1994).Research finding of research focus I: 1) conducting two qualifyingwhich have been commended by ISO 9001:2008, namely System Design Of ManagementQuality of through step of plan-do-check-action ( P-D-C-A) and Documentation SystemManagement Quality of. Management Top (principal) organizational have to compareexpectation of the customer with Organizational performance able to determine directionpolicy of Organization. 2). Have Commitment of customer satisfaction either from internaland external school started by given the expectation and requirement of customer. 3).Process looked into a study which continue to have continuation and over there willhappened repairs to performance 4). Management system implementation quality of ISO9001:2008 in Public Vocational High School of 1 at Singosari qualify total involvementfrom entire school component. Focus II: 1) Steps the done by principal in developing thiscommitment for example always communicate vision, target and mission go to school andalso remind obligation and duty will each and also always inform position growth ofschool to all student and teachers 2) Process study to employees and teachers throughgiving of instruction work in writing and followed with explanation is verbally looked intoby an effective enough in improving their motivation with cultural of quality. 3). Leadergo to school and entire school component have high commitment to do repair on anongoing with step of Plan, Do, Check and of Action by have cycle to supported by sourcewhich with quality

scholarly journals PENERAPAN SISTEM AKUNTANSI PENGGAJIAN DALAM KAITANNYA DENGAN SISTEM MANAJEMEN MUTU (ISO 9001:2008) (STUDI KASUS PADA PT. RAHAYU SANTOSA)

2019 ◽  
Author(s):  
Iriyadi ◽  
Saras Ayu Adistya Nurdini
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Service Industries ◽  
International Standard Organization ◽  
Iso 9001 ◽  
Accounting System ◽  
Manufacturing Companies ◽  
System Implementation ◽  
International Standard

The accounting system is a very complex system in a company, it is necessary to ensure the system processes the company is running consistently and efficiently to produce a good performance. One way that can be applied to achieve the goal or objective is to be a synergy with the accounting system of quality management systems (ISO 9001: 2008) which is usually referred to by the International Standard Organization (ISO). Quality management system standards (ISO 9001: 2008) is a system that has standards or quality is good, which is already international. Quality management system standards (ISO 9001: 2008) is an international standard that is no stranger to manufacturing and service industries. Standards become mandatory for many manufacturers or companies to be able to compete in the international market, by demonstrating the consistency of the product quality. The purpose of this paper is: the first is knowing the payroll accounting system implementation at PT. Rahayu Santosa, second is knowing the implementation of quality management system (ISO 9001: 2008) at PT. Rahayu Santosa, and last is knowing payroll accounting system implementation in relation to the quality management system (ISO 9001: 2008) at PT. Rahayu Santosa. The methodology used in this study is the descriptive research method that studies carried out by means of a variable to describe and explain research on the author, as well as action research methods to obtain the necessary data.Payroll accounting system at PT. Rahayu Santosa still use the manual payroll accounting system or not computerized. Payroll accounting systems applied by PT. Rahayu Santosa is in conformity with the existing SOP PT. Rahayu Santosa and not found during the major findings of internal audit. Payroll system part of the ISO 9001 on the HR department.ISO 9001: 2008 is a quality management system standards issued by international organizations, which means that the product is not certified, but how to set up the system. The quality management system (ISO 9001: 2008) is a system implemented by PT. Rahayu Santosa in order to improve the quality of a product (goods or services). PT. Rahayu Santosa is one of the manufacturing companies that implement ISO 9001: 2008 since 2008.4Application of payroll accounting system does not have a direct relation with the quality management system (ISO 9001: 2008), but the quality management system (ISO 9001: 2008) ensure the procedure is good payroll system.Keywords : ISO 9001:2008 and Accounting System

scholarly journals Study the Impact of Quality Management System ISO 9001on Machinery Breakdowns

2018 ◽  
Vol 21 (4) ◽  
pp. 539-548
Author(s):  
Ameen Ali Zahra ◽  
Jamil Chikh Osman ◽  
Hussein Baker
Keyword(s):  
Quality Management ◽  
Field Study ◽  
Strong Correlation ◽  
Management System ◽  
High Performance ◽  
Quality Management System ◽  
Iso 9001 ◽  
Analysis Program ◽  
The Impact ◽  
Statistical Results

This research focuses on studying the importance of quality management system ISO 9001: 2015 and its impact on machinery breakdowns in the general company for the manufacture of wool and carpets in Hama for reducing the machines stops and thus increasing production quantities in the company. We did a field study in the company which a random sample of workers was interviewed in, taking into consideration the characteristics of the categories of workers.We analyzedthe dataobtainedfromthe workersby usingstatistical analysis program (SPSS19).The statistical results have shown that there is a strong correlation between the quality management system ISO 9001: 2015 and machinery breakdowns, which necessitates giving greater attention to the ISO 9001standard by the company's management and seeking ISO 9001 certification to achieve high performance for the company under study.

scholarly journals Penerapan Sistem Manajemen Mutu ISO 9001: 2015 Di SMK Negeri 4 Banjarmasin

1970 ◽  
Vol 3 (2) ◽  
pp. 99-118
Author(s):  
Fitria Wulandari ◽  
Zainal Arifin ◽  
Subiyantoro Subiyantoro ◽  
Sedya Santosa
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Internal Audit ◽  
Field Research ◽  
Team Work ◽  
Iso 9001 ◽  
Work Culture ◽  
Work System ◽  
The Impact

This study aims to find out 1) What are the stages of implementing the ISO 9001:2015 quality management system at SMK Negeri 4 Banjarmasin and 2) What is the impact of implementing the system on the work system and work culture in schools. This research is a field research with a qualitative descriptive approach. The process of collecting data was carried out by observing, then interviewing the Deputy Principal for Quality Management and equipped with some documentation. The data analysis that the researcher uses with the Miles and Huberman Model is condensation, data presentation and conclusions/verification. The results of this study indicate that: 1) several stages carried out by SMK Negeri 4 Banjarmasin in implementing the ISO 9001:2015 quality management system are a ) attend training with the guidance of a consultant, b) prepare quality documents and implement a quality management system according to documents prepared by the school, c) internal audit coordinated by the Quality Management Deputy, d) external audit conducted by PT. URS Service Indonesia, and e) granting of ISO 9001:2015 certificate/ Institutional certification. The impact of the implementation of ISO 9001: 2015 is the creation of a better work system, organized according to procedures and can create a team work culture that upholds solidarity and work professionalism.

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