scholarly journals Supporting Municipal Greenhouse Gas (GHG) Emission Inventories Using Business Process Modeling: A Case Study of Trondheim Municipality

Author(s):  
Dirk Ahlers ◽  
John Krogstie ◽  
Patrick Driscoll ◽  
Hans-Einar Lundli ◽  
Simon-James Loveland ◽  
...  
Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.


2016 ◽  
Vol 22 (3) ◽  
pp. 566-593 ◽  
Author(s):  
Julio Cesar Sampaio do Prado Leite ◽  
Flavia Maria Santoro ◽  
Claudia Cappelli ◽  
Thais Vasconcelos Batista ◽  
Fabiana Jack Nogueira Santos

Purpose – The purpose of this paper is to propose a representation scheme based on the i* strategic actor model to represent the process owner information and show how to incorporate this approach into the event driven process chain and Business Process Modeling Notation-BPMN meta-models and also into the aspect-oriented business process modeling (BPM) context. Design/methodology/approach – The authors use a case study in a real setting to evaluate the proposal and a controlled experiment to get more evidence about its relevance. Findings – The authors presented evidence both from a case study in a real-world library showing the importance of representing – previously unavailable – process owner information, and from an experiment which involved participants analyzing the same models of the case study, confirming the preliminary evidences. It is important to stress the recognition that the proposed representation provided more transparency, in terms of ownership, than the usual BPM models. These benefits are due to the combination of the aspect-oriented approach and the strategic actor model, providing ownership information in a more transparent way. Originality/value – The authors not only argue the importance of clearly established process ownership, both of the core process and the aspectual process, but also the authors presented an approach to represent the actor involved in process and aspect ownership as an instantiation of the i* strategic actor. Using this approach, the process owner can be defined in terms of actors instead of the activities performed. It is also possible to define the aspect owner and to include the aspectual process concept in the business process model.


2012 ◽  
Vol 18 (1) ◽  
pp. 122-137 ◽  
Author(s):  
Faisal A. Abu Rub ◽  
Ayman A. Issa

PurposeThe purpose of this paper is to develop a new approach to investigate complex processes, such as software development processes, using business process modeling.Design/methodology/approachThe paper presents an investigation into the use of role activity diagramming (RAD) to model complex processes in the software industry sector, with reference to the process of TestWarehouse as a case study.FindingsSystematic extension and quantitative analysis to RAD models led to the discovery of process bottlenecks, identification of cross functional boundary problems, and focused discussion about automation of processes.Research limitations/implicationsFurther work is required to validate and evaluate the proposed approach using several cases with different application domains and thus generalize the adopted approach.Practical implicationsA new approach has been used successfully to understand and analyze business processes. The tools and techniques that are used to perform the approach are not complicated and do not need much specialist expertise, so the approach is not only oriented toward specialists but also toward organizations' managers and staff.Originality/valueNew techniques have been developed by using process modelling to deepen the understanding and analyzing of complex organizational processes. This research implements a practical investigation which uses a case study to validate the new techniques.


2013 ◽  
Vol 5 (1) ◽  
pp. 397-403
Author(s):  
Reza Alinaghian ◽  
Azizah Abdul Rahman ◽  
Roliana Ibrahim

Information and Communication Technology (ICT) policy is a code that clarifies the duties, responsibilities and rights of technology stakeholders and specifies acceptable and efficient ICT utilization. ICT policy life cycle encompasses four main processes which are: development, implementation, monitoring and evaluation. In many cases, the processes that form the life cycle of ICT policy usually stopped or failed at starting phase(s), including th e case study in this research (one of the Malaysian Public Institutions of Higher Education). Failures in ICT policy management may compromise ICT security, control and strategy in addition to incurring unnecessary expense. This paper discusses the methods utilized in conducting the study. Qualitative research and case study method were utilized to provide greater insight into this complicated phenomenon. An in-depth analysis and elaboration was performed using Viable System Model (VSM) and Hermeneutics method to diagnose and identify weaknesses, mismatches and viable requirements. The proposed model combined the perspectives of systemic functions and organizational structure of VSM with organizational processes and entities of Business Process Modeling (BPM). The application of VSM accommodated environmental dynamism, encouraged sustainable development and provided a sound theoretical platform. In combination with BPM, emphasis shifted from a specific, isolated policy domain to a business process model designed to manage overall ICT policy. An ICT policy management prototype was also developed based on the model. The model and prototype system have been verified through the case study.


2012 ◽  
Vol 472-475 ◽  
pp. 3188-3193
Author(s):  
Yong Wu ◽  
Rui Kang ◽  
Xing Pan ◽  
Jing Yang

This paper first constitutes a system-of-systems’s statics model with the method of ABM (Activity Based Methodology) on the framework of DoDAF. And then change the statics model to dynamic with the method of BPMN ( Business Process Modeling Notation).In the support of simulation environment ,chose the mission completion success probability(MCSP) as the key index. Through a case study on the architecture of the civil aviation transportation, we calculate the aircraft’s mission of inherent completion probability(IMCSP) and run analysis on the model’s sensitivity. The modeling method and the case study results are accepted by relevant civil aviation transportation department.


2015 ◽  
Vol 21 (3) ◽  
pp. 628-664 ◽  
Author(s):  
Nikolaos A. Panayiotou ◽  
Sotiris P. Gayialis ◽  
Nikolaos P. Evangelopoulos ◽  
Petros K. Katimertzoglou

Purpose – The purpose of this paper is to describe and analyze the benefits of the application of a requirements engineering framework to assist Enterprise Resource Planning (ERP) development. This framework combines the technology-driven and the process-driven approaches for requirements analysis and implementation. Specific business process modeling methods enhance the framework and assist the formulation of the functional specifications of the ERP system and the management of requirements. Design/methodology/approach – A case study strategy was chosen as the most appropriate method to answer the research question and test the theoretical propositions. The case study’s unit of analysis is a Greek manufacturing company and its ERP implementation project. A requirements engineering framework enhanced with business process modeling methods was applied and the results were evaluated using metrics for ERP implementation success. Data were collected using multiple sources of evidences, including interviews with various stakeholders, structured questionnaires, direct observations, vendors’ functionality papers and company’s documentation. Findings – This study proves that the configuration of ERP’s reference models together with the adjustments of organization’s processes, provided through a structured requirements engineering framework can lead to reliable functional specifications, a smooth transition to an ERP system and, eventually, to successful ERP implementation, concerning its alignment with requirements. Research limitations/implications – A single case study is conducted in a typical manufacturing company, providing opportunities for further research in other industries, testing in parallel well-defined requirements and other success factors for ERP implementation. Originality/value – The paper fulfils the identified needs for applied methodologies and frameworks for requirements engineering which can assist successful ERP implementations.


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