Impacts of Supply Chain Globalization on Quality Management and Firm Performance: Some Evidences in Shanghai, China

2010 ◽  
pp. 259-267
Author(s):  
Jiancheng Guan ◽  
Lei Fan
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Quality Management

The impact of total quality management and supply chain integration on firm performance of container shipping companies in Singapore

2018 ◽  
Vol 30 (3) ◽  
pp. 605-626 ◽  
Author(s):  
Vinh Thai ◽  
Ferry Jie
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Quality Management ◽  
Total Quality Management ◽  
Small Sample ◽  
Supply Chain Integration ◽  
Container Shipping ◽  
Shipping Industry ◽  
Total Quality ◽  
Content Type

PurposeThe purpose of this paper is to investigate the influences of total quality management (TQM) and supply chain integration (SCI) practices on firm performance (FP) of container shipping industry in Singapore.Design/methodology/approachA survey was conducted with 159 container shipping companies in Singapore to examine the interrelationships between SCI and TQM practices and FP. A stepwise multiple regression analysis using SPSS version 14.0 was performed on the data.FindingsStatistical results suggest that both TQM and SCI practices have positive effects on service quality and FP but at different extents, while TQM also contributes positively to SCI.Research limitations/implicationsThe small sample is the main limitation. The findings bear important implications for further research as understanding these dimensions can help to position key changes and industry improvement that will increase revenue and reduce cost to the container shipping companies in Singapore.Practical implicationsThis research provides guidelines for shipping managers on how to implement the SCI and TQM practices appropriately to boost their FP to the fullest extent.Social implicationsThis study has unique implications for social sustainability especially the container shipping industry, which is hard pressed to combat the challenges within the logistics/transportation sector.Originality/valueThis is perhaps the first study that examines the influence of SCI and TQM practices on the performance of container shipping firms that helps them see beyond the silo mentality and focus on greater value addition in FP.

scholarly journals Retraction Note: The impact of supply chain quality management on firm performance: Empiri-cal evidence from Vietnam

2021 ◽  
pp. 115-115
Author(s):  
Huu Anh Nguyen ◽  
Hong Hanh Ha ◽  
Thuy Duong Doan
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Firm Performance ◽  
Quality Management ◽  
Chain Management ◽  
Uncertain Supply ◽  
The Impact

The editors of Uncertain Supply Chain Management retract this article [1] based on the request made by authors since they had found some significant issues about the results which could mislead the readers.

An extensive structural model of supply chain quality management and firm performance

2016 ◽  
Vol 33 (4) ◽  
pp. 444-464 ◽  
Author(s):  
Huy Truong Quang ◽  
Paulo Sampaio ◽  
Maria Sameiro Carvalho ◽  
Ana Cristina Fernandes ◽  
Duong Thi Binh An ◽  
...  
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Quality Management ◽  
Conceptual Framework ◽  
Structural Model ◽  
Measurement Instrument ◽  
Theory Building ◽  
Content Type ◽  
Quality Aspects ◽  
The Impact

Purpose – The purpose of this paper is to explore the concept of supply chain quality management (SCQM) and to propose a research model that considers the impact of SCQM practices on firm performance. Design/methodology/approach – Based on a comprehensive literature review, SCQM most relevant practices were analyzed and selected. These practices were categorized into four dimensions: upstream (supplier assessment, supplier quality management (QM)), downstream sides of a supply chain (customer focus), internal process (product/service design, process management and logistics) and support practices (top management support, human resource management, information and supply chain integration). The measurement instrument of firm performance was also developed, including three aspects: operational performance, customer satisfaction and financial performance. Findings – An innovative conceptual framework that provides a comprehensive picture covering core dimensions of SCQM and various aspects of firm performance was proposed. This conceptual framework can be used as “a guideline” for theory building and measurement instrument development of SCQM and firm performance. More importantly, on the road to gain a further insight, an extensive structural model that identifies direct and indirect relationships between SCQM and firm performance was also developed. Practitioners/managers can apply this model as “a road map” for implementing SCQM practices. Research limitations/implications – It is necessary to test the rationality of these models by using empirical studies in different contexts. Originality/value – The integration of quality and supply chain management still remains limited in the literature. Therefore, it is necessary to have a more focussed approach in assessing QM issues within the internal and external supply chain contexts. This study concentrates on the practices which improve quality aspects of the supply chain, known as SCQM practices. Proposed research models in this paper not only fill out the voids in the literature, but also contribute with conceptual frameworks for theory building in SCQM and firm performance. The authors also expect that this research can offer a useful guidance for measuring and implementing SCQM practices as well as facilitate further studies in this field.

scholarly journals THE IMPACT OF TOTAL QUALITY MANAGEMENT, SUPPLY CHAIN MANAGEMENT PRACTICES AND OPERATIONS CAPABILITY ON FIRM PERFORMANCE

2020 ◽  
Vol 21 (2) ◽  
pp. 384-397
Author(s):  
Jopinus Saragih ◽  
Adrian Tarigan ◽  
Ikbar Pratama ◽  
Jumadiah Wardati ◽  
Elba Frida Silalahi
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Firm Performance ◽  
Quality Management ◽  
Total Quality Management ◽  
Management Practices ◽  
Total Quality ◽  
Chain Management ◽  
The Impact

Supply chain quality management and firm performance in China's food industry—the moderating role of social co-regulation

2020 ◽  
Vol 31 (1) ◽  
pp. 99-122 ◽  
Author(s):  
Jiangtao Hong ◽  
Zhihua Zhou ◽  
Xin Li ◽  
Kwok Hung Lau
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Quality Management ◽  
Sales Performance ◽  
Safety Performance ◽  
Internal Quality ◽  
Content Type ◽  
Positive Effects ◽  
Supplier Quality Management ◽  
The Relationship

PurposeThe purpose of this paper is to investigate the relationships between supply chain quality management (SCQM) and firm performance (including quality safety performance and sales performance) leveraging social co-regulation as a moderator.Design/methodology/approachUsing survey data collected from 203 food manufacturers in China, a series of hierarchical linear modeling analyses were conducted to test hypotheses on the relationships between SCQM and firm performance.FindingsThe findings are threefold. First, all three dimensions of food SCQM practices, i.e., supplier quality management, internal quality management, and customer quality management, have significant positive effects on an enterprise's quality safety performance and sales performance. Second, SCQM practices can also increase sales performance indirectly through quality safety performance as a mediator. Third, while social co-regulation has no significant effect on the relationship between supplier quality management and quality safety performance, it has a significant moderating effect on the relationship between internal quality management and quality safety performance, customer quality management and quality safety performance.Research limitations/implicationsThis study not only integrates SCQM with social co-regulation but also explores the regulating effect of social co-regulation through empirical analysis, thereby providing a theoretical base for future research. However, this research is confined to China and so the results are not necessarily generalizable to other countries.Practical implicationsThe findings inform managers of the importance in enhancing awareness of food quality and safety as well as in improving their sensitivity to salient quality demands of external stakeholders in order to achieve better SCQM practices. The findings can also inform policymakers of the significance in designing a systematic multi-agent cooperation mechanism for food SCQM as well as to build an effective information sharing mechanism for social co-regulation of food safety.Originality/valueThis study contributes to knowledge by empirically examining the relationships of SCQM practices with firm performance. It also expands the scope of SCQM research by incorporating social co-regulation in the study framework.

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