Social Media in Disaster Relief

2014 ◽  
pp. 225-257 ◽  
Author(s):  
Peter M. Landwehr ◽  
Kathleen M. Carley
Keyword(s):  
Social Media ◽  
Disaster Relief

scholarly journals Citizen Participation in Responding to Natural Disasters Through Twitter Messages

2020 ◽  
Vol 5 (2) ◽  
pp. 123
Author(s):  
Rizky Pamuji ◽  
Ismiarta Aknuranda ◽  
Fatwa Ramdani
Keyword(s):  
Social Media ◽  
Natural Disasters ◽  
Citizen Science ◽  
Citizen Participation ◽  
Disaster Relief ◽  
Local Communities ◽  
Citizen Involvement ◽  
The Government

Citizen participation in collect and distribute information increase the role of the citizen involvement in local issues and increasing the benefits of society for the government and the environment. The contribution of citizens can be useful in helping to deal with environment problems and assist certain parties in meeting data needs, this is commonly referred to as citizen science. In its development, citizen science involvement in providing information began to involve social media as a platform for sharing information. In this study we try to explore citizen science of Indonesia, we conduct case study exploring how citizen in Indonesia used social media such as Twitter in response to one of the country’s worst disaster in 2018 namely Lombok Earthquake. By analyzing these user generate message we may know what the response of Indonesian citizen during event and understand more about citizen science in Indonesia through social media including its role and contribution. The information also may assist local communities in obtaining up-to-date information, providing assistance according to needs of the populace and use to manage and plan disaster relief both during and after the event.

Analysis and Comparison of the Role of Local Governments With Other Policy Actors in Disaster Relief via Social Media

2019 ◽  
pp. 579-601
Author(s):  
Mete Yildiz ◽  
Kamil Demirhan
Keyword(s):  
Social Media ◽  
Local Governments ◽  
Media Use ◽  
Disaster Relief ◽  
Effective Means ◽  
Social Media Use ◽  
Policy Actors ◽  
Governmental Organizations ◽  
Non Governmental Organizations ◽  
Communication And Coordination

This chapter examines the social media use by local governments, and other policy actors (government agencies, non-governmental organizations and citizens) after the 2011 Van Earthquake in Turkey. This study is different from others examining social media use of just one policy actor after a disaster; as it compares and contrasts the performance of different policy actors with that of local governments. To this end, contents of the messages posted on selected Facebook pages after the earthquake are analyzed. The findings include examples of effective social media use for disaster relief and recovery, as well as detailed information about the nature and functioning of “multiple/parallel systems of public service/information delivery”, more than one electronic channel of communication and coordination simultaneously connecting people and organizations. The findings suggest that, if institutional arrangements conducive to collaborations are present, social media platforms can be effective means of disaster relief and recovery, especially for communication among citizens after a disaster.

scholarly journals Challenges in disaster relief operations: evidence from the 2017 Kermanshah earthquake

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Amin Maghsoudi ◽  
Mohammad Moshtari
Keyword(s):  
Social Media ◽  
Disaster Relief ◽  
Primary Data ◽  
Minor Role ◽  
Structured Interviews ◽  
Content Type ◽  
Disaster Relief Operations ◽  
Modelling Studies ◽  
Multiple Challenges ◽  
Relief Operations

PurposeThis paper identifies the challenges during a recent disaster relief operation in a developing country where the humanitarian response is dominated by national actors, with international actors having a minor role.Design/methodology/approachA case study design is used; the main data sources are semi-structured interviews with 43 informants involved in the 2017 Kermanshah earthquake relief operation.FindingsThe findings suggest that humanitarian practitioners deal with multiple challenges during disaster relief operations. One group of challenges relates to humanitarian logistics (HL) like needs assessment, procurement, warehousing, transportation and distribution, all widely discussed in the literature. Another involves the growing use of social media, legitimacy regulations and the engagement of new humanitarian actors (HAs) like social media activists and celebrities. These factors have not been extensively studied in the literature; given their growing influence, they require more scholarly attention.Practical implicationsThe findings will help humanitarian practitioners and policymakers better understand the challenges involved in disaster relief operations conducted by multiple actors and thus help them improve their practices, including the creation of proper regulations, policies and logistics strategies.Originality/valueThe study uses primary data on a recent disaster to assess and extend the findings of previous studies regarding HL challenges. It also elaborates on the critical non-logistical challenges that influence aid delivery in emergency responses, including the growth of social media, regulations and the engagement of new HAs. The results may motivate future empirical and modelling studies to investigate the identified challenges and identify practices to mitigate them.

The impact of social media on disaster relief effort – recovery coordination for Hurricane Harvey

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Bidyut Hazarika ◽  
Alan Rea ◽  
Reza Mousavi ◽  
Kuanchin Chen
Keyword(s):  
Social Media ◽  
Disaster Recovery ◽  
Disaster Relief ◽  
Recovery Period ◽  
User Engagement ◽  
Content Type ◽  
Disaster Event ◽  
The Impact ◽  
Relief Organizations ◽  
Post Disaster

Purpose This study aims to investigate patterns of social media posting occurring during the initial post-disaster recovery period. In addition, the study investigates the antecedents of user engagement with Twitter posts or “tweets.” Design/methodology/approach This study uses Hurricane Harvey as the research focus because of its $125bn in damage and the recovery effort associated with it. Analyzing nearly 38,000 tweets related to 2017’s Hurricane Harvey and specifically focuses on rescuers who became to be known as the “Cajun Navy.” Findings The popularity of the tweet significantly influences social media engagement; disaster relief organizations first should seek out alliances and partnerships with those who already are well-known or influential in social media. In addition, by regularly monitoring and participating in social media, such as encouraging retweets and mentions even when not responding to a disaster, agencies will gain social media followers and influence when these are most needed. Research limitations/implications By analyzing patterns of social media posts during and after Hurricane Harvey, this study attempts to quantify social media’s effectiveness during this disaster, in particular with a focus on what characteristics of Harvey-related Twitter posts most influenced user engagement. Practical implications Findings underscore the need for agencies to strengthen their social media presence and use it in all three phases of disaster conceptualization. Beyond managing communication with other agencies and the community, which alone is critical for an agency’s impact, social media offers the world as a potential audience for agencies that can deftly leverage it. Originality/value Social media has revolutionized not only communication but also inter-connectivity as people have normalized its use. Its ubiquity and efficiency have seen its incorporation into the critical area of emergency management, both during and after disasters. The main objective of this paper is to investigate and evaluate the usefulness of social media in disaster recovery efforts, focusing on its advantages in relation to a recent disaster event.

scholarly journals DisasterBox: Designing social media for disaster relief

2015 ◽  
Vol 52 (1) ◽  
pp. 1-4
Author(s):  
Krista Parham ◽  
Jessica Wong ◽  
Laura Cang ◽  
Yasmin Shash ◽  
T. Zachary Frazier ◽  
...  
Keyword(s):  
Social Media ◽  
Disaster Relief
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