scholarly journals Citizen Participation in Responding to Natural Disasters Through Twitter Messages

2020 ◽  
Vol 5 (2) ◽  
pp. 123
Author(s):  
Rizky Pamuji ◽  
Ismiarta Aknuranda ◽  
Fatwa Ramdani

Citizen participation in collect and distribute information increase the role of the citizen involvement in local issues and increasing the benefits of society for the government and the environment. The contribution of citizens can be useful in helping to deal with environment problems and assist certain parties in meeting data needs, this is commonly referred to as citizen science. In its development, citizen science involvement in providing information began to involve social media as a platform for sharing information. In this study we try to explore citizen science of Indonesia, we conduct case study exploring how citizen in Indonesia used social media such as Twitter in response to one of the country’s worst disaster in 2018 namely Lombok Earthquake. By analyzing these user generate message we may know what the response of Indonesian citizen during event and understand more about citizen science in Indonesia through social media including its role and contribution. The information also may assist local communities in obtaining up-to-date information, providing assistance according to needs of the populace and use to manage and plan disaster relief both during and after the event.

2019 ◽  
pp. 1071-1091
Author(s):  
Raimundo Díaz-Díaz ◽  
Daniel Pérez-González

Some governments have proven social media's potential to generate value through co-creation and citizen participation, and municipalities are increasingly using these tools in order to become smart cities. Nevertheless, few public administrations have taken full advantage of all the possibilities offered by social media and, as a consequence, there is a shortage of case studies published on this topic. By analyzing the case study of the platform Santander City Brain, managed by the City Council of Santander (Spain), the current work contributes to broaden the knowledge on ambitious social media projects implemented by local public administrations for e-Government; therefore, this case can be useful for other public sector's initiatives. The case studied herein proves that virtual social media are effective tools for civil society, as it is able to set the political agenda and influence the framing of political discourse; however, they should not be considered as the main channel for citizen participation. Among the results obtained, the authors have found that several elements are required: the determination and involvement of the government, a designated community manager to follow up with the community of users, the secured privacy of its users, and a technological platform that is easy to use. Additionally, the Public Private Partnership model provides several advantages to the project, such as opening new sources of funding.


Author(s):  
Carolyn Rankin ◽  
Avril Brock ◽  
Carol Wotton ◽  
Edward Halpin

Sure Start is a UK government initiative addressing social exclusion in local communities through a multi-disciplinary team approach. The Early Years Librarian can be a significant team member in responding to child development and early years literacy. A case study of the Wakefield district investigates the role of the Early Years Librarians in responding to the government agenda. Partnership work and focusing of provision based on parental consultation are key issues.Le projet « Sure Start » est une initiative du gouvernement du Royaume-Uni abordant le problème de l’exclusion sociale dans les communautés locales, à travers l’approche d’une équipe multidisciplinaire. Les bibliothécaires « Early Years » peuvent jouer un rôle important dans le développement de l’enfant et dans la première phase de culture informationnelle. Une étude de cas dans la circonscription de Wakefield explore le rôle des bibliothécaires « Early Years » œuvrant pour le plan d’action du gouvernement. Le travail de partenariat et l’utilisation de dispositions basées sur la consultation parentale sont des questions-clés. 


Author(s):  
Debashis ‘Deb' Aikat

The world's largest democracy with a population of over 1.27 billion people, India is home to a burgeoning media landscape that encompasses a motley mix of traditional and contemporary media. Drawing from the theoretical framework of the networked public sphere, this extensive case study focuses on the role of social media in India's media landscape. Results indicate that new social media entities complement traditional media forms to inform, educate, connect, and entertain people from diverse social, ethnic, religious, and cultural origins. The author concludes that social media enable Indian citizens to actively deliberate issues and ideas, increase their civic engagement and citizen participation, and thus enrich India's democratic society.


2021 ◽  
Vol 13 (12) ◽  
pp. 6635
Author(s):  
Yanliu Lin ◽  
Stijn Kant

Social media have been increasingly used by governments and planning professionals to gain public opinions, distribute information, and support participation in planning practices. Nevertheless, few studies have been conducted to understand the influence of local contexts and the extent to which social media can enhance citizen power and inclusion. This study investigates the role of social media in citizen participation by taking case studies in the Netherlands. It adopts a mixed methods approach that combines interviews, web scraping, and content analysis to understand the characteristics of social media participation. There are several key findings. First, support policies and a high level of social media penetration rate are preconditions for more inclusive participation. Second, social media enhance social inclusion by engaging many participants, who may not be able to participate via traditional methods. Third, they facilitate interactions and different levels of citizen power, though the government still plays a leading role within top-down approaches. Finally, they improve the effectiveness of participation regarding transparency, accessibility, and workable solutions. However, there are several potential political and social bias associated with social media technology. The combination of online and offline participation methods is properly necessary to engage different groups in the planning process.


MEDIASI ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 73-78
Author(s):  
Sumarni Zaenuddin ◽  
Donal Adrian

The purpose of research is to know the role of tourist ambassadors in the formation of the image of Palu City after the natural disasters through Instagram. The method used is qualitative with a case study approach withdrawal of informant using purposive sampling. Research findings show that in the effort to build imagery through Instagram, the main thing that is done by tourist ambassadors (Randa'a ante Kabilasa) is by changing the perception of society as a follower through the publication of various kinds of information/content both in the form of images, texts, and videos about the city of Palu affected by natural disasters but able to rise to a better change, i.e. the activity of public that return to normal in the field of economics and culture. Furthermore, the improvement of land road infrastructure, air (airport) and the sea (port) is the main focus of the government. 


Author(s):  
Stephen Gichuhi Kimotho ◽  
Carolyne Nyaboe Nyarang'o

Terrorism targeting corporate bodies remains one the greatest risks to the most critical intangible asset of any organization: reputation. Thus, effective crisis communication is critical during and after terror crisis to mitigate further damage on the reputation. To date, many studies around the globe have tended to focus on the role of the traditional media during terror crisis, paying minimal attention to organisations' use of social media during terror crisis. Using a descriptive qualitative case study, this study examined the role of social media during 2013 Westgate Mall terror attack, in Nairobi, Kenya. Findings revealed that the Interior Ministry (IM) used Twitter as the preferred social media platform to communicate with various stakeholders. Accommodative crisis response strategies were the most used by the IM. However, the ministry was plagued with inaccuracies and inconsistencies in its responses on social media compromising reputation of the government further. Balancing the need for speedy response, accuracy and consistency, remained the greatest challenge for the IM.


Author(s):  
Stephen Gichuhi Kimotho ◽  
Carolyne Nyaboe Nyarang'o

Terrorism targeting corporate bodies remains one the greatest risks to the most critical intangible asset of any organization: reputation. Thus, effective crisis communication is critical during and after terror crisis to mitigate further damage on the reputation. To date, many studies around the globe have tended to focus on the role of the traditional media during terror crisis, paying minimal attention to organisations' use of social media during terror crisis. Using a descriptive qualitative case study, this study examined the role of social media during 2013 Westgate Mall terror attack, in Nairobi, Kenya. Findings revealed that the Interior Ministry (IM) used Twitter as the preferred social media platform to communicate with various stakeholders. Accommodative crisis response strategies were the most used by the IM. However, the ministry was plagued with inaccuracies and inconsistencies in its responses on social media compromising reputation of the government further. Balancing the need for speedy response, accuracy and consistency, remained the greatest challenge for the IM.


2019 ◽  
Vol 8 (8) ◽  
pp. 358 ◽  
Author(s):  
Changxiu Cheng ◽  
Ting Zhang ◽  
Kai Su ◽  
Peichao Gao ◽  
Shi Shen

Complex natural disasters often cause people to suffer hardships, and they can cause a large number of casualties. A population that has been affected by a natural disaster is at high risk and desperately in need of help. Even with the timely assessment and knowledge of the degree that natural disasters affect populations, challenges arise during emergency response in the aftermath of a natural disaster. This paper proposes an approach to assessing the near-real-time intensity of the affected population using social media data. Because of its fatal impact on the Philippines, Typhoon Haiyan was selected as a case study. The results show that the normalized affected population index (NAPI) has a significant ability to indicate the affected population intensity. With the geographic information of disasters, more accurate and relevant disaster relief information can be extracted from social media data. The method proposed in this paper will benefit disaster relief operations and decision-making, which can be executed in a timely manner.


2020 ◽  
Vol 338 ◽  
pp. 431-442
Author(s):  
Assem Kalkamanova

This paper focuses on the role of social media in the rise of the protest movements and political mobilization in Kazakhstan. The country has been seeing an increase in the social networks based civil activists since recently. I argue that the emergence of the Democratic Choice of Kazakhstan that operates only within the realm of social media platforms promoted political activism and civil protests in the country. Most importantly, I argue that in contrast to the conclusions of the Kazakhstani court’s decision in March 2018, the movement leader’s Facebook blog reveals no violence either towards the government or some specific political elite. Using text mining methods, I analyzed the texts of his Facebook posts from the announcement date in 2017 till the end of 2019: the rhetoric of the position of the Democratic Choice is informational, first, and protest calling, second. Also, the analysis of seven most popular political Youtube bloggers shows that the people’s discontent with injustices and undemocratic polity manifested in the poignant interest towards the creator of this system, Mr. Nazarbayev and his closest circle. The SMM software allowed to find out the areas of Kazakhstani politics that are of most interest to the audience of Kazakhstani political activists.


2018 ◽  
Vol 159 ◽  
pp. 01046 ◽  
Author(s):  
Naniek Utami Handayani ◽  
Anita Mustikasari

Although the humanitarian logistics coordination model in Indonesia is fairly effective, the role of each player remains unclear. For example, some of the activities that are sufficient to be done by one agency are in fact done by other institutions as well. This has resulted in inefficiency and ineffectiveness regarding on the handling of disaster relief goods. Therefore, it is essential to determine the role of each stakeholder involved in the management of natural disasters in order to improve the model. This study was conducted to provide the proposed model of humanitarian logistics coordination for developing the framework of coordination between stakeholders in the management of natural disasters, with the involvement of logistics players through the RASIC Chart method.


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