Identifying a Public Sector Information Systems (PSIS) for E-service: A Case of Land Records E-service in Bangladesh

This chapter addresses the design challenge of providing Information and Communication Technology(ies) ICT(s) systems for public e-Service provision. Public sector services differ qualitatively from private sector services in that they aim to provide not just value for money but also public value. Generally speaking, public value is created when public organizations successfully meet the needs of citizens. Therefore, public sector ICTs have unique requirements that are not all thoroughly supported by traditional ICTs and their respective design theories. This chapter presents a design theory to guide developers of public sector ICTs on how to produce systems that provide public e-Services through secure and inclusive information systems. These systems will, in turn, create public value by tackling digital inequality and easing citizens’ online privacy concerns. The design theory was created while designing and deploying a digital postal system. By abstracting from the experience of building the system, a design theory for ICTs providing public e-Services was formulated. This new design theory is an important theoretical contribution because it provides guidance to developers and sets an agenda for IS research into public sector information systems design. It achieves this by articulating theory-based principles outlining how public value can be created through the development of appropriate ICTs. The design principles outlined by the theory are also subject to empirical, as well as practical, validation.

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Strategic Information Systems Planning Of Public Sector In Economic Crisis: An Integrated Framework

European Scientific Journal ESJ ◽

10.19044/esj.2016.v12n19p87 ◽

2016 ◽

Vol 12 (19) ◽

pp. 87 ◽

Cited By ~ 1

Author(s):

Georgios I. Farantos ◽

Nikitas Spiros Koutsoukis

Keyword(s):

Information Systems ◽

Public Sector ◽

Strategic Planning ◽

Literature Review ◽

Strategic Management ◽

Economic Crisis ◽

Normal Operation ◽

Public Sector Information ◽

The Impact ◽

The Relationship

The purpose of the study is to establish a framework for the impact of strategic planning on the public sector's information systems during the economic crisis. The survey has been designed for the literature review of the strategic planning of information systems and the enrichment through the review of the effect on this economic crisis. The research methodology extends to the literature review of strategic planning of information systems and the creation of a framework for its implementation in an economic crisis. We approach the general concepts of Strategic Management and Policy Analysis and also the more specific ones of Strategic Planning of Information Systems. We note the relationship between strategy and crisis and the relationship between efficiency and strategic management in the economic crisis. Based on the results of the survey for the strategic planning of public sector information systems, we enrich the study with more specific crisis management and we create a new study framework. Useful conclusions for the integrated management of public sector information systems in crisis arise. The study is limited by the introduction of the economic crisis and cannot be generalised as such in a period of normal operation of the organisations. This original research leaves room for further study cases in the future and completion of the strategic planning studies of public sector IT systems during the economic crisis.

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Access to public sector information: law, technology and policy Vol 2

10.30722/sup.9781920899509 ◽

2010 ◽

Cited By ~ 2

Keyword(s):

Public Sector ◽

Public Sector Information ◽

Information Law

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PENGARUH SISTEM INFORMASI AKUNTANSI DAN TEKNOLOGI INFORMASI TERHADAP KINERJA PELAYANAN DI SEKTOR PUBLIK

Jurnal Kajian Akuntansi dan Auditing ◽

10.37301/jkaa.v0i0.5410 ◽

2011 ◽

Author(s):

Hari Wahyudi

Keyword(s):

Information Systems ◽

Public Sector ◽

Service Sector ◽

Accounting Information ◽

Service Performance ◽

Test Reliability ◽

Test Results ◽

Performance Information ◽

Accounting Information Systems ◽

The Public

This study aimed to investigate the influence of accounting information systems and technology to service performance information on the public sector. Samples in this study were RS. M. Djamil in Padang, PLN, PDAM in Padang and taken at random (purposive sampling). Of the 122 questionnaires had been distributed only 85 questionnaires could be processed. Test Equipment used to test the validity of this study is the test, Test Reliability, Test for multicollinearity, coefficient Determination Test, and the t test, results of this study are: (a) The first hypothesis tests can be concluded that the accounting information systems has significant influence on performance in service sector public. (2) Information technology does not significantly influence the performance of services in the public sector.

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