Mobilising Design for Development: An Analysis of a Human-Centered Design Process Used for a South African mHealth Student Project

2014 ◽  
pp. 385-395
Author(s):  
Fatima Cassim ◽  
Nina Honiball
Keyword(s):  
South African ◽  
Design Process ◽  
Human Centered Design

Inclusion of Users with Special Needs in the Human-Centered Design of a Web-Portal

2017 ◽  
Vol 6 (1) ◽  
pp. 1-18
Author(s):  
Renate Motschnig ◽  
Dominik Hagelkruys
Keyword(s):  
Special Needs ◽  
Design Process ◽  
End Users ◽  
Design Team ◽  
Web Portal ◽  
Primary Research ◽  
Human Centered Design ◽  
Insight Into ◽  
Users With Special Needs

Human-Centered Design focuses on the analysis, specification and involvement of a product's end users as driving elements in the design process. The primary research objective of the case-study presented in this paper is to illustrate that it is essential to include users with special needs into all major steps of designing a web-portal that provides services to these special users. But how can this be accomplished in the case of users with special cognitive and affective needs? Would the “classical” Human-Centered Design Process (HCD) be sufficient or would it need to be adapted and complemented with special procedures and tools? In this paper the design team shares the strategies they adopted and the experiences they gained by including users with dyslexia in the design of the LITERACY Web-Portal. Besides providing insight into the special effort and steps needed to adapt HCD for users with special needs, the paper encourages application designers to include end-users even though - or particularly because - they have needs that are special and critical for the adoption of the product.

scholarly journals Design for Empathy: A Co-Design Case Study with the Finnish Parliament

2019 ◽  
Vol 1 (1) ◽  
pp. 99-108
Author(s):  
Enni-Kukka S E Tuomala ◽  
Weston L Baxter
Keyword(s):  
Political Parties ◽  
Design Process ◽  
Future Research ◽  
Human Centered Design ◽  
Design Considerations ◽  
Design Case Study ◽  
Empathy Gap ◽  
Ongoing Project

AbstractGlobalisation and the mixing of people, cultures, religions and languages fuels pressing healthcare, educational, political and other complex sociocultural issues. Many of these issues are driven by society's struggle to find ways to facilitate deeper and more emotionally meaningful ways to help people connect and overcome the empathy gap which keeps various groups of people apart. This paper presents a process to design for empathy – as an outcome of design. This extends prior work which typically looks at empathy for design – as a part of the design process, as is common in inclusive design and human centered design process. We reflect on empathy in design and challenge the often internalised role of the designer to be more externalised, to shift from an empathiser to become an empathy generator. We develop and demonstrate the process to design for empathy through a co-creation case study aiming to bring empathy into politics. The ongoing project is set in the Parliament of Finland, and involves co- creation with six Members of the Parliament from five political parties. Outcomes of the process and case study are discussed, including design considerations for future research.

An Integrated Model of Flexible Design Process for Taiwanese Housing Developments

2013 ◽  
Vol 311 ◽  
pp. 386-391
Author(s):  
Kuo Hsun Wen ◽  
Artde D. Kin Tak Lam
Keyword(s):  
Sustainable Development ◽  
Design Process ◽  
Design Approach ◽  
Design Management ◽  
Flexible Design ◽  
Human Centered Design ◽  
Housing Design ◽  
Housing Developments ◽  
Current Design ◽  
Private Housing

This paper proposes a human-centered design approach to provide a model of flexible design process for private housing development in Taiwan. By integrating concepts of “Open Building” and “Open Source Building”, this paper suggests the scope for the ongoing customization of individual units within housing developments that intends to facilitate real-world, sustainable development for the Taiwanese housing market. Also, it argues that the current market-led design approach creates inherent problems for the Taiwanese housing developments. However, in Taiwan’s housing sectors are coupled with entrenched, unsustainable decision-making from housing developers and particularly the intractable communication gap between developers, architects and homebuyers. The current circumstance is that architects often lack professional integrity and serve the interests of developers before those of home occupants as well as the wider community. Noticeably, growing global awareness of sustainable development has recast housing as an intrinsic component of the urban environment and successful communities. In Taiwan, short-term profitability rather than long-term sustainability drives private housing. As a result, by employing a series of exploration to current design process and the principle of design management, this paper will 1) analyze the flawed relationships between Taiwanese developers, architects, interior designers and homebuyers, explaining how these lead to inferior housing design and the waste of significant human, material and financial resources; and 2) then concludes a model of flexible design process integrated the concepts of human-centered design approach, Open Building and customization of Taiwanese townhouse developments. Consequently, such approach can significantly improve the flexibility of the present design process in terms of better meeting end-user requirements, the demands of sustainability, whilst ensuring the continued commercial viability of housing developments.

scholarly journals Iterative Adaptation of a Maternal Nutrition Videos mHealth Intervention Across Countries Using Human-Centered Design: Qualitative Study (Preprint)

2019 ◽  
Author(s):  
Jasmin Isler ◽  
N Hélène Sawadogo ◽  
Guy Harling ◽  
Till Bärnighausen ◽  
Maya Adam ◽  
...  
Keyword(s):  
Focus Group ◽  
Qualitative Study ◽  
South African ◽  
Maternal Nutrition ◽  
Health Workers ◽  
Video Adaptation ◽  
Focus Group Discussions ◽  
Group Discussions ◽  
Human Centered Design ◽  
Depth Interviews

BACKGROUND Mobile health (mHealth) video interventions are often transferred across settings. Although the outcomes of these transferred interventions are frequently published, the process of adapting such videos is less described, particularly within and across lower-income contexts. This study fills a gap in the literature by outlining experiences and priorities adapting a suite of South African maternal nutrition videos to the context of rural Burkina Faso. OBJECTIVE The objective of this study was to determine the key components in adapting a suite of maternal nutrition mHealth videos across settings. METHODS Guided by the principles of human-centered design, this qualitative study included 10 focus group discussions, 30 in-depth interviews, and 30 observations. We first used focus group discussions to capture insights on local nutrition and impressions of the original (South African) videos. After making rapid adjustments based on these focus group discussions, we used additional methods (focus group discussions, in-depth interviews, and observations) to identify challenges, essential video refinements, and preferences in terms of content delivery. All data were collected in French or Dioula, recorded, transcribed, and translated as necessary into French before being thematically coded by two authors. RESULTS We propose a 3-pronged Video Adaptation Framework that places the aim of video adaptation at the center of a triangle framed by end recipients, health workers, and the environment. End recipients (here, pregnant or lactating mothers) directed us to (1) align the appearance, priorities, and practices of the video’s protagonist to those of Burkinabe women; (2) be mindful of local realities whether economic, health-related, or educational; and (3) identify and routinely reiterate key points throughout videos and via reminder cards. Health workers (here, Community Health Workers and Mentor Mothers delivering the videos) guided us to (1) improve technology training, (2) simplify language and images, and (3) increase the frequency of their engagements with end recipients. In terms of the environment, respondents guided us to localize climate, vegetation, diction, and how foods are depicted. CONCLUSIONS Design research provided valuable insights in terms of developing a framework for video adaptation across settings, which other interventionists and scholars can use to guide adaptations of similar interventions.

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