scholarly journals Design for Empathy: A Co-Design Case Study with the Finnish Parliament

Author(s):  
Enni-Kukka S E Tuomala ◽  
Weston L Baxter

AbstractGlobalisation and the mixing of people, cultures, religions and languages fuels pressing healthcare, educational, political and other complex sociocultural issues. Many of these issues are driven by society's struggle to find ways to facilitate deeper and more emotionally meaningful ways to help people connect and overcome the empathy gap which keeps various groups of people apart. This paper presents a process to design for empathy – as an outcome of design. This extends prior work which typically looks at empathy for design – as a part of the design process, as is common in inclusive design and human centered design process. We reflect on empathy in design and challenge the often internalised role of the designer to be more externalised, to shift from an empathiser to become an empathy generator. We develop and demonstrate the process to design for empathy through a co-creation case study aiming to bring empathy into politics. The ongoing project is set in the Parliament of Finland, and involves co- creation with six Members of the Parliament from five political parties. Outcomes of the process and case study are discussed, including design considerations for future research.

2021 ◽  
pp. 019263652110365
Author(s):  
Jay Paredes Scribner ◽  
Donna H. Weingand ◽  
Karen Leigh Sanzo

Scholars and practitioners have increasingly recognized the role of culturally responsive school leadership (CRSL). However, few studies have applied recent comprehensive CRSL theoretical frameworks. This in-depth case study explores how a school leader understands and shapes a school culture to be increasingly culturally responsive to students. Utilizing recent conceptualizations of CRSL as a lens, two major findings were developed. First, the principal’s understanding of what it means to be a culturally responsive leader is centered on the student experience: meeting basic needs, seeking “vertical” engagement, and transforming student world views. Second, to meet those student needs the principal practiced differentiated instructional leadership according to individual teacher needs and oriented to fostering a culturally responsive school culture. We suggest future research carefully examine (1) the interplay of beliefs, dispositions, and values in CRSL play, and (2) how CRSL (where it exists) manifests as an organizational.


2021 ◽  
Vol 19 (3) ◽  
pp. 240-244
Author(s):  
Joseph L. Richmond, LPD, MPA

Objective: On May 22, 2011, an EF-5 tornado struck Joplin, Missouri, leaving behind 161 fatalities and $2.8 billion in economic impacts. This case study of the 2011 disaster was an attempt at determining if and how economic recovery occurred following the disaster through the lived experiences of government officials, local policymakers, and business officials. Design: Case study using in-depth, semistructured, one-on-one interviews and a qualitative design and analysis.Setting: Joplin, Missouri/2011 Joplin Tornado Participants: Seven local government officials, policymakers, and business officials from the city of Joplin that were directly involved in the response and recovery from the 2011 tornado.Interventions: N/AMain outcome measure(s): N/AResults: Policies and actions that were the most effective focused on housing, personal financial resources of the survivors, and ensuring that the recovery processes were expedited as much as prudently possible.Conclusions: Specific policy measures are not recommended through the un-generalizable findings of this case study; however, this case study places a foundation for future research to develop specific policy measures related to disaster recovery.


2021 ◽  
Author(s):  
◽  
Jieying Huang

<p><b>As a result of globalised development and the rise of capitalism, the craft of traditional Chinese paper cutting is facing marginalisation. The loss of this craft has resulted in a loss of opportunities to share the valuable role of this art form: to bring good wishes to people. The revitalisation of paper cutting as a component of contemporary design offers a strategy to sustain the value and meaning of this craft.</b></p> <p>My research explores a potential strategy that supports the transformation of Chinese paper cutting in the contemporary context through its application in design practice. This research investigates the traditional patterns applied to Chinese paper cutting and their implication and symbolic meaning within Chinese folk culture. Through the development of a criteria-led design case study, this research aims to translate these concepts into the formation of new design outcomes applicable to product packaging.</p> <p>As an element of packaging design, this approach intends to take advantage of the democratisation of and universal access to this medium ensuring wide dissemination to the public.</p> <p>The purpose of this research is to translate traditional paper cutting into a contemporary design approach that enables the values of this special Chinese craft to prosper.</p>


2016 ◽  
Vol 4 (1) ◽  
pp. 9
Author(s):  
Dr.Sc. Skender Ahmeti ◽  
Dr.Sc. Muhamet Aliu ◽  
MSc. Alban Elshani ◽  
Yllka Ahmeti

This paper provides guidance for all those interested in research related to tax. In the study are included three main areas dealing with taxes and about taxes: (1) the role of information in corporation tax expenditures under the rules and laws of the country against financial statements according to international accounting standards, (2) case study PTK; how much effective tax and tax on extra profit has it paid (3) the impact of tax rules on investment decisions - the reasons and profits of the company and the host country. We will try to summarize here the three areas of study and come to some conclusions on how to deal with fiscal policy in Kosovo. In addition, we will offer our opinion on some interesting and important questions for future research.


2021 ◽  

Many contemporary party organizations are failing to fulfill their representational role in contemporary democracies. While political scientists tend to rely on a minimalist definition of political parties (groups of candidates that compete in elections), this volume argues that this misses how parties can differ not only in degree but also in kind. With a new typology of political parties, the authors provide a new analytical tool to address the role of political parties in democratic functioning and political representation. The empirical chapters apply the conceptual framework to analyze seventeen parties across Latin America. The authors are established scholars expert in comparative politics and in the cases included in the volume. The book sets an agenda for future research on parties and representation, and it will appeal to those concerned with the challenges of consolidating stable and programmatic party systems in developing democracies.


Author(s):  
Rachel Ralph ◽  
Patrick Pennefather

As we move towards the third decade of the 21st century, the development of emerging technologies continues to grow alongside innovative practices in digital media environments. This chapter presents a comparative case study of two teams (Team A and Team B) in a professional master's program during a 13-week, project-based course. Based on the role of documentation and the reflective practitioner, team blogs representing learner experiences of Agile practices were analyzed. This case study chapter focused on one blog post of a mid-term release retrospective. The results of this case study are framed around Derby and Larson's (2006) Agile retrospectives framework, including: set the stage, gather data, generating insights, deciding what to do, and closing the retrospective. The case study results suggest the need for public documentation of retrospectives and how this can be challenging with non-disclosure agreements. Also, the authors identify the importance of being a reflective practitioner. Future research on educational and professional practices needs to be explored.


2017 ◽  
Vol 6 (1) ◽  
pp. 1-18
Author(s):  
Renate Motschnig ◽  
Dominik Hagelkruys

Human-Centered Design focuses on the analysis, specification and involvement of a product's end users as driving elements in the design process. The primary research objective of the case-study presented in this paper is to illustrate that it is essential to include users with special needs into all major steps of designing a web-portal that provides services to these special users. But how can this be accomplished in the case of users with special cognitive and affective needs? Would the “classical” Human-Centered Design Process (HCD) be sufficient or would it need to be adapted and complemented with special procedures and tools? In this paper the design team shares the strategies they adopted and the experiences they gained by including users with dyslexia in the design of the LITERACY Web-Portal. Besides providing insight into the special effort and steps needed to adapt HCD for users with special needs, the paper encourages application designers to include end-users even though - or particularly because - they have needs that are special and critical for the adoption of the product.


2020 ◽  
Vol 42 (7-8) ◽  
pp. 1343-1359
Author(s):  
Anthony Ridge-Newman

In Britain, by 2015, Web 2.0 had become a more widely accepted and established mode of civic engagement of which political e-participation became an observable extension. However, in the run-up to 2010, social media were newer, less understood and largely associated with younger generations. These changes present questions about how wider technocultural developments impacted political engagement between the 2010 and 2015 UK general elections. This article aims to go some way in examining this question with a theoretical focus on the role of Facebook as a driver of change in political organisation. Using the British Conservative Party as a case study, the article analyses and compares events, observations and shifting power relations associated with digital technology and organisational change observed over two election cycles spanning from 2005 to 2015. A focal aim is to examine changes in Conservative Party campaigns and organisation in order to contribute to wider debates about the impact of digital technology in changing the organisation and activities of actors, like political parties and political participants, in democratic contexts. The article concludes that a complex combination of internal and external, technological and human, and grassroots and centralised factors played roles in changing the Conservative Party.


Author(s):  
Patrizia Accordino ◽  
Tindara Abbate ◽  
Daniela Rupo ◽  
Raffaella Coppolino ◽  
Elvira Tiziana La Rocca

The 17 Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda for Sustainable Development intends to improve efforts of governments, societies, and companies to deal with major social and environmental problems affecting contemporary societies. From a business perspective, companies can find a propulsive boost of innovation looking at different models of production and use of services/products. This new perspective is radically changing the ways companies and consumers interact, and the role of companies in supporting the achievement of SDGs through service innovation is becoming pervasive. In addition, the emerging digital economy represents a great opportunity opening up to sustainability-oriented service innovation and firms are developing their competitive advantage based on the introduction of new digital business models. This chapter explores this issue through an explorative case study based on the MyTaxi business model. Implications for managers and researchers and opportunities for future research are highlighted.


2019 ◽  
Vol 39 (4) ◽  
pp. 503-524 ◽  
Author(s):  
Ofer Zwikael ◽  
Jack R. Meredith ◽  
John Smyrk

Purpose Recent research has proposed the position of a project owner as the individual accountable for realizing target benefits. However, there is a lack of understanding in the literature of this role – in particular, the specific responsibilities of the project owner that can enhance benefits realization and operations performance. The paper aims to discuss this issue. Design/methodology/approach The paper identifies these responsibilities in practice through two studies – a qualitative study, which includes interviews with senior executives who fund projects, and an in-depth longitudinal case study, which describes a company that continuously realizes the benefits from its projects. Findings The results suggest that a project owner should have 22 key responsibilities across four project phases and that an operations manager is often the most suitable candidate to fulfill this role in operations improvement projects. When performing these project responsibilities effectively, operations managers enhance benefits realization and operations improvement. Finally, the paper proposes five hypotheses for future research. Originality/value Based on agency theory, the paper increases our knowledge of the role of the project owner in practice. This new knowledge can enhance the realization of target benefits from projects and ensure a smooth transition from the project to the operations environment.


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