The Impact of Top Management Commitment on Total Quality Management Practice: An Exploratory Study in the Thai Garment Industry

2007 ◽  
Vol 8 (1-2) ◽  
pp. 17-29 ◽  
Author(s):  
Mesbahuddin Chowdhury ◽  
Himangshu Paul ◽  
Anupam Das
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Exploratory Study ◽  
Management Practice ◽  
Garment Industry ◽  
Top Management ◽  
Total Quality ◽  
Management Commitment ◽  
Top Management Commitment ◽  
The Impact

scholarly journals THE INFLUENCE OF TOP MANAGEMENT COMMITMENT ON FIRM PRODUCTIVITY THROUGH TOTAL QUALITY MANAGEMENT AND MANAGEMENT ACCOUNTING INFORMATION SYSTEM

2012 ◽  
Vol 3 (2) ◽  
Author(s):  
Roebiandini Soemantri
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Significant Influence ◽  
Management Accounting ◽  
Accounting Information ◽  
Top Management ◽  
Total Quality ◽  
Accounting Information Systems ◽  
Management Commitment ◽  
Top Management Commitment

This study examines the influence of top management commitment on firm productivity through implementation of total quality management and management accounting information systems. The research employed explanatory survey method. Data for this studywere drawn from a survey 73 Indonesia Manufacturing Firms having sertification of ISO 9000 series from 2004 up to 2006. The respondents of this research are production manager of each firm. Data were collected by indirect communication based on a questionnaireand study of documentation. Descriptive statistics were used to data analysis based on weighted mean score and path analysis. This studyused primary data and secondary data. The results are as follows : (1) there is a positive and significant influence of top management commitment toward implementation of total quality management; (2)there is a positive and significant influence of top managementcommitment on management accounting information systems; (3) there is a positive and significant influence of implementation of total quality management and management accounting information systems to firm productivity; (4) there is a positive and significant influence of top management commitment to firm productivity through implementation of total quality management; (5) there is a positive and significant influence of top management commitment to productivity through management accounting information systems; (6) there is a positive and significant influence of top management commitment on firm productivity through implementation of total quality management and management accounting information systems.

scholarly journals Quality is Never an Accident: A Survey on the Total Quality-Management Practices amongst Selected Higher Education Institutions in the Philippines

2021 ◽  
Vol 20 (10) ◽  
pp. 23-41
Author(s):  
Glenn S. Cabacang
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Strategic Planning ◽  
Total Quality Management ◽  
Higher Education Institutions ◽  
The Philippines ◽  
Top Management ◽  
Total Quality ◽  
Management Commitment ◽  
Top Management Commitment

Total Quality Management (TQM) is regarded as a gauge of university management, in order to maintain global standards. This study examined Total Quality-Management (TQM) implementation and the practices of higher education institutions in the Philippines. It utilized a cross-sectional survey-study design to 347 respondents recruited from the total population of 3847 administrators and academic members of nine selected institutions in the Philippines. The measure of TQM adoption and practices was extracted from several sources of previous TQM researches. This study was done for six months. The analyzation and interpretation of the data were done by using descriptive and inferential statistics. The results indicated that participating Filipino HEIs had a high degree of adoption on top-management commitment, Teaching and Learning Delivery Modes, campus amenities, system and process management, customer satisfaction, and linkages. In contrast, the HEIs have a modest degree of acceptance in strategic planning and Data Management. The test of differences indicated that strong confirmation to top management commitment and strategic planning as indicators of TQM is significantly more evident in private-type HEIs; and it was placed at the university level, when compared to those of the provincial and national HEIs. The findings provide some practical implications to further enhance Filipino HEIs in the advent of the Fourth Industrial Revolution.

scholarly journals TOTAL QUALITY MANAGEMENT PRACTICES AND PERFORMANCE OF HIV/AIDS PROJECTS IN RWANDA - A CASE OF AIDS HEALTH CARE FOUNDATION

2021 ◽  
Vol 6 (3) ◽  
Author(s):  
Walter Nyakundi Matoke ◽  
Eugenia Nkechi Irechukwu
Keyword(s):  
Total Quality Management ◽  
Employee Involvement ◽  
Project Managers ◽  
Top Management ◽  
Total Quality ◽  
Management Commitment ◽  
Top Management Commitment ◽  
And Performance ◽  
And Training ◽  
Hiv Aids

Rwanda’s Vision 2030 puts healthcare as one of its integral pillars. HIV/AIDS is one of the biggest challenges in the health sector and Rwanda’s economy at large since the disease led to reduction of labour supply and productivity as well as increased government expenditure on importation of expensive healthcare goods. Total quality management is one of the key factors that affect the success of projects and has gained popularity among project managers overtime. This study sought to investigate total quality management practices and performance of HIV/AIDS projects in Rwanda. Specifically, the study analyzed the effects of top management commitment, employee involvement and staff training on the performance of HIV/AIDS control projects. The study is helpful to project managers in policy formulation and rational decision making. It is also helpful to the Rwandan government in making informed decisions towards achieving health care provision objectives. The donors’ confidence in funding health projects may also be boosted by the findings of this research. The study adopted descriptive and correlational research designs. A sample of 98 respondents was drawn from a population of 130 consisting of the staff and project managers of Aids Healthcare Foundation (AHF) Rwanda. Simple random sampling technique was used to select the sample size in this study. Data used was of primary nature collected using questionnaires. Quantitative and qualitative data collected were analyzed using IBM SPSS version 22 and the findings presented in tables and figures. Regression and correlation analysis were used to establish an interaction between the dependent and independent variables. Descriptive findings indicated that over 75%, 85% and 90% of respondents did agree that at top management commitment, employee involvement and training practices respectively are practiced at AHF Rwanda. Correlation findings did indicate a Pearson correlation coefficient of 0.780, 0.630 and 0.690 for top management commitment, employee involvement and training practices respectively with significance values of 0.01 for all. Lastly the betta coefficients for top management training, employee involvement and training practices were 0.163, 0.235 and 0.126 respectively with corresponding probability values of 0.011, 0.002 and 0.036 and R squared value was found to be 71.5%. The study concluded that TQM including top management commitment, employee involvement and training are practiced largely at Aids Healthcare Foundation. Hence, a strong positive significant relationship between TQM practices and performance of HIV/AIDS projects in Rwanda. The study recommends AHF project managers to focus more on TQM practices, particularly management commitment on project activities, involvement of other employees in decision making and creating an enabling working environment and lastly, they should consider enhancing human resource training as a way to enhance project performance. Additionally, the government and the donors should ensure that TQM practices are implemented in the healthcare projects in order to realize positive results from such projects. JEL: I10; I18; J21 <p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0770/a.php" alt="Hit counter" /></p>

Total Quality Management in Tourism Companies

2013 ◽  
Vol 4 (3) ◽  
pp. 1-15
Author(s):  
Alaa Hussein Ali Alsrabi
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Team Work ◽  
Top Management ◽  
Hotel Management ◽  
Management Support ◽  
Total Quality ◽  
Top Management Support ◽  
High Level ◽  
The Impact

This study is to identify the extent of interest and convinced top management of hotels and application levels of Total Quality Management, as well as prepare and accept the application of Total Quality Management, and indicate the top management support for the application of Total Quality Management And applying this to a sample of employees in high level management for a group of first-class hotels operating in the city of Riyadh, the study finds that the hotels surveyed apply total quality management in all its dimensions and a high level As results indicated when asked the sample of what considerations affecting about their conviction and willingness applying total quality management results were approved college about the need for a system of incentives appropriately lead to improved process quality tourism, and improve the competitive position of the hotels. When asked the sample over the impact of work teams the answers are as follows It is considered The study also concluded a set of recommendations and which ones need to find the appropriate information system will provide hotel management and Forums all the supporting data and information to activate the principle of making decisions based on facts and correct information that the formation of a team work helps to solve various problems.

Total Quality Management in Tourism Companies

2014 ◽  
pp. 1209-1223
Author(s):  
Alaa Hussein Ali Alsrabi
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Team Work ◽  
Top Management ◽  
Hotel Management ◽  
Management Support ◽  
Total Quality ◽  
Top Management Support ◽  
High Level ◽  
The Impact

This study is to identify the extent of interest and convinced top management of hotels and application levels of Total Quality Management, as well as prepare and accept the application of Total Quality Management, and indicate the top management support for the application of Total Quality Management And applying this to a sample of employees in high level management for a group of first-class hotels operating in the city of Riyadh, the study finds that the hotels surveyed apply total quality management in all its dimensions and a high level As results indicated when asked the sample of what considerations affecting about their conviction and willingness applying total quality management results were approved college about the need for a system of incentives appropriately lead to improved process quality tourism, and improve the competitive position of the hotels. When asked the sample over the impact of work teams the answers are as follows It is considered The study also concluded a set of recommendations and which ones need to find the appropriate information system will provide hotel management and Forums all the supporting data and information to activate the principle of making decisions based on facts and correct information that the formation of a team work helps to solve various problems.

scholarly journals The Impact of Total Qualıty Management on Patıent Satısfactıon: A Fıeld Study in the Health Centers of the Syrıans in Gazıantep

2020 ◽  
pp. 11-20
Author(s):  
Prof. Dr. Abdulkadir BİLEN ◽  
Ahmet SITKI
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Health Sector ◽  
Healthcare Sector ◽  
Business Organizations ◽  
Total Quality ◽  
Patient’S Satisfaction ◽  
Top Management Commitment ◽  
The Impact

Total Quality Management (TQM) is a major concern in business organizations and especially in the healthcare sector. The TQM philosophy focuses on the customer and focuses on how can the organization meets the customer's needs and wants, as well as the need to integrate activities within the organization. TQM focuses on continuous improvement of all aspects of the organization and on highlighting the excellence of all employees in the organization, with all management principles to manage jobs with few errors and low costs from start to finish. The aim of this research in the health sector is about patient’s satisfaction in the health sector represented by these TQM’ indicators (top management commitment, benchmarking, customer satisfaction, employee’s satisfaction, continuous improvement). This included the impact of total quality management factors on patients’ satisfaction.

scholarly journals Pengaruh praktik total quality management dan knowledge management terhadap kinerja perguruan tinggi

2021 ◽  
Vol 3 (2) ◽  
pp. 54
Author(s):  
Gesit Thabrani ◽  
Ratih Ramadini
Keyword(s):  
Higher Education ◽  
Knowledge Management ◽  
Quality Management ◽  
Total Quality Management ◽  
Management Practice ◽  
Total Quality ◽  
Study Program ◽  
Study Programs ◽  
Education Performance ◽  
The Impact

This study aims to analyze the impact of total quality management practice on higher education performance is mediated by knowledge management of universities in Padang City. This type of the research is a descriptive causative approach. This research was carried out in study program at universitie in Padang City. The populations in this study were all study programs throught universities, both state universities, private universities, religion universities, and university with many faculties in the city of Padang. The sample used is 80 study programs at university collages with Probability sampling technique with the sampling method is using stratified proportionate random sampling. The type of the data in this study are primary and secondary data. Data were collected through questionnaires, analyzed using the SPPS version 22 and path analysis. Keywords: Total quality management practice, knowledge management, higher education performance.

scholarly journals The Impact of Total Quality Management Practice on Employees’ Satisfaction and Performance: The Case of Mass Media’s Employees

2016 ◽  
Vol 6 (2) ◽  
pp. 182
Author(s):  
Fatimah Fatimah ◽  
Trisniarty Adjeng Moelyati ◽  
Siera Syailendra
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Structural Equation ◽  
Management Practice ◽  
Equation Modeling ◽  
Survey Method ◽  
Total Quality ◽  
Employees Satisfaction ◽  
And Performance ◽  
The Impact

This study attempts to investigate the impact of Total Quality Management Practice on employees’ satisfaction and performance of mass media employees. Using 155 respondents as sample that has been chosen using proportionate simple random sampling, a survey method is employed to obtain information required to conduct the study. In the end, the information obtained through survey is analysed using structural equation modeling. The results revealed that Total Quality Management has a positive and significant impact on employees’ performance, the employees’ satisfaction has a positive and significant impact on employees’ performance. It can be concluded that when one satisfies with their job, one also has a good work performance and, an outstanding performance is also caused by a well-practiced of Total Quality Management

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