A systems approach toward climate resilient livelihoods: A case study in Thai Nguyen province, Vietnam

PurposeThe purpose of this study is to explore the best practices for improving risk culture and defining the role of actors in risk governance.Design/methodology/approachThis paper presents an exemplar case of a British insurance company by using a qualitative case research approach.FindingsThe case study shows how the company was successful in changing from a compliance-based and defensive risk culture to a cognitive risk culture by using a systems thinking approach. Cognitive risk culture ensures that everybody understands risks and their own roles in risk governance. The change was accomplished by adding an operational layer between the first and second lines of defense and developing tools to better communicate risks throughout the organization.Practical implicationsPractitioners can potentially improve risk governance by using the company’s approach. The UK regulator’s initiative to improve risk culture can potentially be followed by other regulators.Originality/valueThis is among the few studies that describe actual examples of how a company can improve risk culture using the systems approach and how systems thinking simultaneously resolves several other issues such as poor risk reporting and lack of clarity in roles and responsibilities.

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Systemic Design for Second-Order Effects

Form Akademisk - forskningstidsskrift for design og designdidaktikk ◽

10.7577/formakademisk.1690 ◽

2017 ◽

Vol 10 (1) ◽

Author(s):

Evan Barba

Keyword(s):

Organizational Change ◽

Systems Approach ◽

Core Competency ◽

Second Order ◽

Order Effects ◽

Classroom Intervention ◽

Second Order Effects ◽

Design Skills ◽

Systemic Design

Second-order effects refer to changes within a system that are the result of changes made somewhere else in the system (the first-order effects). Second-order effects can occur at different spatial, temporal, or organizational scales from the original interventions, and are difficult to control. Some organizational theorists suggest that careful management of feedback processes can facilitate controlled change from one organizational configuration to another. Recognizing that skill in managing feedback processes is a core competency of design suggests that design skills are potentially useful tools in achieving organizational change. This paper describes a case study in which a co-design methodology was used to control the second-order effects resulting from a classroom intervention to create organizational change. This approach is then theorized as the Instigator Systems approach.

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Integrating Visualization into Structured Public Involvement: Case Study of Highway Improvement in Central Kentucky

Transportation Research Record Journal of the Transportation Research Board ◽

10.3141/1817-07 ◽

2002 ◽

Vol 1817 (1) ◽

pp. 50-57 ◽

Cited By ~ 19

Author(s):

Keiron Bailey ◽

Joel Brumm ◽

Ted Grossardt

Keyword(s):

User Satisfaction ◽

Public Involvement ◽

Systems Approach ◽

Three Dimensional ◽

Factors Affecting ◽

State Highway ◽

Advanced Technologies ◽

Design Options ◽

State Highway Agencies

Public involvement in transportation infrastructure decision making is frequently mandated and is regarded as increasingly essential by a wide variety of stakeholders. The integration of advanced technologies, such as visualization, into this process is increasingly desired. However, public involvement processes often are regarded as problematic by many stakeholders and the state highway agencies charged with implementing them. Structured public involvement (SPI) is posited. SPI takes a systems approach toward the integration of advanced technologies into public involvement forums. Because the goal of public involvement is to increase user satisfaction with both the process and the outcomes, the characteristics of advanced technologies and their capacities for gathering useful feedback in public forums must be evaluated. Visualization is put forth as an enabling technology within an SPI framework. The properties, capacities, and transportation-related uses of three visualization modes are evaluated, and their operational features are discussed. A case study dealing with highway improvement in central Kentucky reveals that three-dimensional renderings are significantly preferred to twodimensional and virtual reality modes; the case study also shows that visualization should complement, not replace, other performance information. The role of electronic scoring as an integral component of this SPI protocol is emphasized, resulting in fast assessment and free expression of views. Factors affecting the efficiency of visualization are analyzed, and recommendations are presented for implementing SPI protocols that rely on visualization. These include investigating participants' previous experience with visualization, incorporating iterative public involvement in finalizing design options, and ensuring that the technologies are compatible with the chosen public involvement process.

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Systems Approach of Photoisomerization Metrology for Single-Crystal Optical Actuators: A Case Study of [Ru(SO2)(NH3)4Cl]Cl

The Journal of Physical Chemistry C ◽

10.1021/acs.jpcc.0c09497 ◽

2020 ◽

Vol 124 (51) ◽

pp. 28230-28243

Author(s):

Jacqueline M. Cole ◽

David J. Gosztola ◽

Jose de J. Velazquez-Garcia ◽

Yu-Sheng Chen

Keyword(s):

Single Crystal ◽

Systems Approach

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“But I Know How to Google”

Advances in Human Resources Management and Organizational Development - Cases on Learning Design and Human Performance Technology ◽

10.4018/978-1-7998-0054-5.ch016 ◽

2020 ◽

pp. 305-333

Author(s):

Kirsten Hostetler ◽

Kim Pinckney-Lewis

Keyword(s):

Organizational Culture ◽

Performance Analysis ◽

Social System ◽

Systems Approach ◽

Instructional Designers ◽

Current Case ◽

Intended Audience ◽

Learner Analysis ◽

The Social

An up-front analysis is crucial to ensuring a need is learning-related and the resulting intervention actually meets that need for learners. The current case study explores how two instructional designers adopted a systems approach for their performance analysis, with a major focus on learner analysis as a means to understand the underpinnings of the social system within the client organization, which more clearly revealed potential motivations of the learners. As a result, the two designers delivered an eLearning module that 1) combats an actual gap in knowledge and skill, 2) is relevant to the intended audience, and 3) is compatible with the organizational culture and infrastructure.

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Acoustic Rapid COTS Insertion: A Case Study in Modular Open Systems Approach for Spiral Development

2007 IEEE International Conference on System of Systems Engineering ◽

10.1109/sysose.2007.4304229 ◽

2007 ◽

Cited By ~ 2

Author(s):

Michael Boudreau

Keyword(s):

Systems Approach ◽

Open Systems

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A Comprehensive Framework for Assessing Passenger Rail Services: A Case Study of the Hoosier State Line

2014 Joint Rail Conference ◽

10.1115/jrc2014-3801 ◽

2014 ◽

Author(s):

V. Dimitra Pyrialakou ◽

Konstantina (Nadia) Gkritza

Keyword(s):

High Speed ◽

Systems Approach ◽

Cost Effective ◽

The United States ◽

Economic Benefits ◽

Fiscal Year ◽

High Speed Rail ◽

Passenger Rail ◽

Rail Services

The development of a nationwide commuter and high-speed rail (HSR) network has been suggested as a promising and “greener” passenger transport solution with the potential to reduce energy consumption and greenhouse gas emissions, given efficient planning that will ensure sufficient ridership and sustainable investment. It is anticipated that passenger rail growth will bring regional economic benefits as well as promote energy independence, transportation safety, and livable communities with improved accessibility and inter-connectivity. Much research has been conducted to identify the benefits and costs associated with the operation, maintenance, and improvement of passenger rail services. However, previous studies supporting investment in passenger rail have generally considered one evaluation factor at a time. Additionally, studies suggesting that investment in passenger rail is not cost-effective give more weight to quantifiable benefits and current conditions, and rarely consider changes in public preferences influenced by policies and fostered conditions to encourage mode shifts. Thus, the literature lacks a comprehensive approach that would evaluate investments in passenger rail, accounting for quantifiable and other benefits, in light of environmental, resilience and sustainability, economic, demand, and feasibility factors. Using a case study of the Hoosier State line, this study illustrates a systems approach for comprehensively assessing passenger rail services in the United States in terms of the system’s existing opportunities and future directions. The Hoosier State line operates four days per week between Indianapolis, Indiana and Chicago, Illinois with four intermediate stops. As of October 1, 2013, the State of Indiana, local communities, and Amtrak reached an agreement to support the Hoosier State line for the next fiscal year (2013–2014).

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Development and application of ‘systems thinking’ principles for quality improvement

BMJ Open Quality ◽

10.1136/bmjoq-2019-000714 ◽

2020 ◽

Vol 9 (1) ◽

pp. e000714 ◽

Cited By ~ 2

Author(s):

Duncan McNab ◽

John McKay ◽

Steven Shorrock ◽

Sarah Luty ◽

Paul Bowie

Keyword(s):

Systems Thinking ◽

Systems Approach ◽

Healthcare Setting ◽

Work Conditions ◽

Multiple Perspectives ◽

System Safety ◽

Work Systems ◽

Problems And Solutions ◽

Improvement Intervention

Introduction‘Systems thinking’ is often recommended in healthcare to support quality and safety activities but a shared understanding of this concept and purposeful guidance on its application are limited. Healthcare systems have been described as complex where human adaptation to localised circumstances is often necessary to achieve success. Principles for managing and improving system safety developed by the European Organisation for the Safety of Air Navigation (EUROCONTROL; a European intergovernmental air navigation organisation) incorporate a ‘Safety-II systems approach’ to promote understanding of how safety may be achieved in complex work systems. We aimed to adapt and contextualise the core principles of this systems approach and demonstrate the application in a healthcare setting.MethodsThe original EUROCONTROL principles were adapted using consensus-building methods with front-line staff and national safety leaders.ResultsSix interrelated principles for healthcare were agreed. The foundation concept acknowledges that ‘most healthcare problems and solutions belong to the system’. Principle 1 outlines the need to seek multiple perspectives to understand system safety. Principle 2 prompts us to consider the influence of prevailing work conditions—demand, capacity, resources and constraints. Principle 3 stresses the importance of analysing interactions and work flow within the system. Principle 4 encourages us to attempt to understand why professional decisions made sense at the time and principle 5 prompts us to explore everyday work including the adjustments made to achieve success in changing system conditions.A case study is used to demonstrate the application in an analysis of a system and in the subsequent improvement intervention design.ConclusionsApplication of the adapted principles underpins, and is characteristic of, a holistic systems approach and may aid care team and organisational system understanding and improvement.

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