Diffusing knowledge-based core competencies for leveraging innovation strategies: Modelling outsourcing to knowledge process organizations (KPOs) in pharmaceutical networks

2009 ◽  
Vol 38 (2) ◽  
pp. 219-227 ◽  
Author(s):  
Samir Gupta ◽  
Arch Woodside ◽  
Chris Dubelaar ◽  
Don Bradmore
Author(s):  
Gerhard Reisinger ◽  
Philipp Hold ◽  
Wilfried Sihn

AbstractThe global megatrends of digitization and individualization substantially affect manufacturing enterprises. Assembly workers are exposed to increased process complexity resulting in physical and cognitive workload. Worker guidance systems (WGS) are used to overcome this challenge through output of information regarding what should be done, how it should be done and why it should be done. An unsolved scientific challenge in this context is efficient information supply of WGS. Information such as worker’s instruction texts, pictures or 3D representations are created by employees of the work preparation department and transferred to the WGS. Manual information supply is a time-consuming and complex process, which requires a high (non-value-adding) effort as well as comprehensive knowledge in handling 3D CAD modelling and software programming. This paper presents a novel approach to reduce the required manual effort in information supply process. A knowledge-based model is proposed that enables an automated information supply of WGS in smart assembly environment by means of algorithms and self-learning expert systems, which pursues a holistic and consistent approach without media breaks. The automated approach assists employees of work preparation department, which means they can concentrate on their essential core competencies instead of being busy, for example, creating assembly plans, instruction texts or pictures for individual WGS. Finally, the technical implementation as a software-based proof-of-concept demonstrator and sub-sequent integration into the IT environment of TU Wien Pilot Factory Industry 4.0 is outlined.


2011 ◽  
Vol 1 (3) ◽  
pp. 39-55 ◽  
Author(s):  
Ingi Runar Edvardsson ◽  
Gudmundur Kristjan Oskarsson

This paper reports on empirical work recently conducted on outsourcing among knowledge-based and other service firms in Iceland. The results show that knowledge-based firms outsource on a larger scale and more human resource functions than other service firms. However, they do not have a more strategic vision towards outsourcing, nor do they outsource more low knowledge-based activities than other firms. The study gives support to the resource-based view of the firm, and is in line with former studies of knowledge-based firms. The firms in the survey tend to keep their core competencies and employees in-house, and at the same time they outsource other functions that they consider non-core, such as peripheral and administrative tasks, or IT that requires technical specialization. The more innovative firms rely on outsourcing from best in class suppliers regarding training and counselling. The contribution of this study to the theory of outsourcing is that the non-routine tacit knowledge base related to firms’ core competencies is not limited to knowledge-based firms, but to a large portion of service firms as well.


2012 ◽  
Vol 11 (02) ◽  
pp. 1250013 ◽  
Author(s):  
Louay Karadsheh ◽  
Samer Alhawari ◽  
Amine Nehari Talet

The purpose of this paper is to study how Jordanian companies use the knowledge process to support risk analysis and how they deal with and foster it. The present empirical study is based on a sample of the data collected from 180 respondents, drawn randomly from Jordanian Telecommunication Companies. It provides a contribution to the literature about knowledge-based risk analysis in one of the developing countries as a framework to keep organisations competitive within the global business environment. This paper makes the following contributions. First, it demonstrates that according to project stakeholders, individual risk management activities, like for instance risk identification, are able to contribute to project success. Second, this paper provides insight in how knowledge process to support risk analysis and how they deal with and foster risk management activities to contribute in IT project success. And third, based on this new perspective, this paper provides new directions for further research into the mechanisms on how knowledge process support risk analysis in risk management to contribute in IT project success. The results of the survey show that the four selected factors (knowledge-based risk rationalise, knowledge-based risk comprehension, knowledge-based risk examination, and knowledge-based risk validation) have a significant impact on risk analysis. Due to the literature limitation about the KM model in developing countries, the current study will contribute to this field by addressing the knowledge-based risk. The findings will certainly help both researchers and practitioners in future knowledge management (KM) process, and risk analysis research. In order to get a better understanding of the knowledge processes on risk analysis, future research endeavours should focus on several other countries for comparative purposes.


2015 ◽  
Vol 8 (2) ◽  
pp. 1
Author(s):  
Does Ichnatun Dwi Soenoewati

This paper focuses on some problems faced by Junior High School English target teachers concerning with the content, formulation, and the order of Core Competencies (known as KI) and Basic Competencies (known as KD) and the assessment in K ‘13 (known as K’13). The material in K ‘13 is regarded as being arranged in balance covering the students attitude, knowledge, and skills competencies stressing on language skills as a means of communication to convey ideas and knowledge. Based on the K ‘13 implementation mentoring, 13 out of 15 teachers (87%) interpret the Core and Basic Competencies differently and most tend to be unclear. This happened due to the formulation, content, and order of the KIs/KDs which were illogical, in contrary to mind mapping, and confusing the target teachers. Moreover, the assessment system, especially attitude assessments are too complicated. These facts make the writer interested to discuss the English KIs/KDs and assessment for Junior High School in K ‘13; between Facts and Hopes.Keywords:  Core Competencies/Basic Competencies and assessment in K ‘13, revision of the formulation, content, order of core competencies and basic competencies, and the simplification of attitude assessment 


Author(s):  
Minwir Al-Shammari

In today’s dynamic business environment, change is omnipresent. Organizations have to develop sound change management strategies in order to counter the same. Transition to knowledge-based economies made establishment of effective knowledge management (KM) mechanisms within companies crucial to achieve business competitiveness. This chapter addresses background concepts, critical issues, and future trends related to the blueprinting of CKM as a knowledge-based strategy for anticipating and meeting customers’ needs profitably. Crafting CKM requires a set of activities, i.e. plan, design, build, and implement, which seek to create or leverage the firm’s distinctive core competencies (DCCs) in order to attain a sustainable competitive advantage (SCA). This chapter advocates the premise that successful businesses are those that have both vision and commitment to make that vision a reality. The vision might be customer-oriented, e.g. the strategy is CKM, the processes include CKM value chain primary activities (capture data from customers, create profiles of customers, compose knowledge about customers, maximize value for customers, measure return on relationships with customers, and master the learning throughout CKM change), and CKM value chain support activities: reorganizing people, reconfiguring processes, and retooling Information and Communication Technologies (ICTs).


Author(s):  
Ingi Runar Edvardsson ◽  
Gudmundur Kristjan Oskarsson

This paper reports on empirical work recently conducted on outsourcing among knowledge-based and other service firms in Iceland. The results show that knowledge-based firms outsource on a larger scale and more human resource functions than other service firms. However, they do not have a more strategic vision towards outsourcing, nor do they outsource more low knowledge-based activities than other firms. The study gives support to the resource-based view of the firm, and is in line with former studies of knowledge-based firms. The firms in the survey tend to keep their core competencies and employees in-house, and at the same time they outsource other functions that they consider non-core, such as peripheral and administrative tasks, or IT that requires technical specialization. The more innovative firms rely on outsourcing from best in class suppliers regarding training and counselling. The contribution of this study to the theory of outsourcing is that the non-routine tacit knowledge base related to firms’ core competencies is not limited to knowledge-based firms, but to a large portion of service firms as well.


2012 ◽  
pp. 658-674
Author(s):  
Ingi Runar Edvardsson ◽  
Gudmundur Kristjan Oskarsson

This paper reports on empirical work recently conducted on outsourcing among knowledge-based and other service firms in Iceland. The results show that knowledge-based firms outsource on a larger scale and more human resource functions than other service firms. However, they do not have a more strategic vision towards outsourcing, nor do they outsource more low knowledge-based activities than other firms. The study gives support to the resource-based view of the firm, and is in line with former studies of knowledge-based firms. The firms in the survey tend to keep their core competencies and employees in-house, and at the same time they outsource other functions that they consider non-core, such as peripheral and administrative tasks, or IT that requires technical specialization. The more innovative firms rely on outsourcing from best in class suppliers regarding training and counselling. The contribution of this study to the theory of outsourcing is that the non-routine tacit knowledge base related to firms’ core competencies is not limited to knowledge-based firms, but to a large portion of service firms as well.


2014 ◽  
Vol 18 (4) ◽  
pp. 795-811 ◽  
Author(s):  
Ingi Runar Edvardsson ◽  
Susanne Durst

Purpose – This paper aims to review research on outsourcing of knowledge processes to establish the current body of knowledge and, on this basis, to identify gaps in our understanding. This action will justify further research activities and clarify where no future research is currently needed. Design/methodology/approach – The study consists of a systematic review of 24 refereed empirical articles on outsourcing of knowledge processes. Findings – Five themes were identified: outsourcing of knowledge processes, outsourcing and collaborative agreements between knowledge-based firms, factors affecting successful knowledge outsourcing, knowledge management and knowledge outsourcing and other outsourcing issues. There seems to be a lack of understanding concerning knowledge process outsourcing. Research limitations/implications – This study may not have enabled a complete coverage of all empirical articles in the field of knowledge process outsourcing. Yet, it seems reasonable to assume that the review process covered a large share of studies available. Originality/value – To the best of the authors’ knowledge, no systematic literature review on this topic has previously been published in academic journals.


2016 ◽  
Vol 23 (2) ◽  
pp. 428-452 ◽  
Author(s):  
Esther Hormiga ◽  
Desiderio Juan García-Almeida

Purpose – The purpose of this paper is to analyse the effect of an entrepreneur’s accumulated knowledge and firm’s innovation on the development of reputation in the early years of a new venture from a knowledge-based approach. Design/methodology/approach – The study proposes a model that is tested with a sample of 130 firms in non-high-tech industries from the Canary Islands (Spain) using structural equation modelling. Data were collected through a survey. Findings – This study provide interesting insights on the effect of reputation on the performance in new ventures, along with antecedents of the new firm’s reputation from the knowledge-based view. The findings confirm that innovation and prior knowledge play important roles in the development of reputation in the early years of a new venture and that reputation has a significant effect on the performance of a new firm. The entrepreneur’s stock of knowledge does not reveal itself as a significant determinant of innovation and knowledge creation in this context. Research limitations/implications – The entrepreneur’s accumulated knowledge should be seen as a valuable existing asset for a new venture, and innovation and knowledge creation can be used to develop core competencies in orientating the strategic direction of a new venture. Both elements become fundamental despite addressing non-high-tech industries. Practical implications – Entrepreneurs should be aware of the key role that the creation and the stock of knowledge play in the first years of company life and this research shows how significant this relationship with the initial reputation and performance of new venture in non-high-technology industries is. Originality/value – There is a relative scarcity of studies on reputation-building strategies in new entrepreneurial ventures, and the present study adopts an original knowledge-based perspective to shed new light on the analysis of reputation.


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