Setting a CKM Strategy

Value Chain ◽

Core Competencies ◽

Management Strategies ◽

Business Environment ◽

Sustainable Competitive Advantage ◽

Knowledge Based ◽

Critical Issues ◽

Business Competitiveness

In today’s dynamic business environment, change is omnipresent. Organizations have to develop sound change management strategies in order to counter the same. Transition to knowledge-based economies made establishment of effective knowledge management (KM) mechanisms within companies crucial to achieve business competitiveness. This chapter addresses background concepts, critical issues, and future trends related to the blueprinting of CKM as a knowledge-based strategy for anticipating and meeting customers’ needs profitably. Crafting CKM requires a set of activities, i.e. plan, design, build, and implement, which seek to create or leverage the firm’s distinctive core competencies (DCCs) in order to attain a sustainable competitive advantage (SCA). This chapter advocates the premise that successful businesses are those that have both vision and commitment to make that vision a reality. The vision might be customer-oriented, e.g. the strategy is CKM, the processes include CKM value chain primary activities (capture data from customers, create profiles of customers, compose knowledge about customers, maximize value for customers, measure return on relationships with customers, and master the learning throughout CKM change), and CKM value chain support activities: reorganizing people, reconfiguring processes, and retooling Information and Communication Technologies (ICTs).

Advances in Data Mining and Database Management - Managerial Perspectives on Intelligent Big Data Analytics ◽

Proactive Information Security Strategy for a Secure Business Environment

10.4018/978-1-5225-7277-0.ch012 ◽

2019 ◽

pp. 214-231

Author(s):

Ionica Oncioiu ◽

Anca Gabriela Petrescu ◽

Diana Andreea Mândricel ◽

Ana Maria Ifrim

Keyword(s):

Management Strategies ◽

Business Environment ◽

Organizational Level ◽

Security Measures ◽

Security Strategy ◽

Risk Management Strategies ◽

A Company

Taking into consideration the competitive market, the protection of information infrastructure for a company means competitive advantage. The protected information along with risk analysis are the underlying decision making in the company: either development, positioning on new markets, expansion on emerging markets, exit markets, or acquisitions. At the same time, the protection of information together with operational business intelligence systems are the keys for the decisions of CEOs. Implementing appropriate security measures to counter threats such as attacks can be blocked, or its effects can be mitigated. In this context, this chapter intends to be a thorough reflection on the awareness of potential threats and vulnerabilities, as well as a preoccupation towards cooperation in countering them with well-established rules and mechanisms created at a national and organizational level. The results are relevant to better understand how the actors involved in information and communication technologies could develop new models of information systems and risk management strategies.

The Critical Review on the Adoption of ICTs in the Small and Medium Enterprises (SMEs) in the Developing Countries

International Journal of Small and Medium Enterprises ◽

10.46281/ijsmes.v2i2.437 ◽

2019 ◽

Vol 2 (2) ◽

pp. 33-40

Author(s):

Nasser Saif Al Busaidi ◽

Abul Bashar Bhuiyan ◽

Norhayah Zulkifli

Keyword(s):

Success Factors ◽

Small And Medium Enterprises ◽

Business Environment ◽

Management Skills ◽

Critical Success ◽

Business Competitiveness ◽

Medium Enterprises

The Small and Medium Enterprises (SMEs) are considered as the mainstay of the economy, whereas the Information and Communication Technologies (ICTs) is regarded as unitary of the major drivers for SMEs. The function of the ICT is to ensure that as far as the organizations are concerned, their strategy and design, innovation of new products, services, processes, productivity, expansion of market size, improvement of product qualities, enhancement of performance and, development, as well as supporting business competitiveness can be executed accordingly. However, debates about the efficient uses of ICTs by SMEs in developing nations are being discussed and reported widely. Therefore, this study analyzes the critical success factors on the ICTs adoption in the SMEs globally focusing on Oman. Questionnaire survey is conducted among the managers of the SMEs. It is found that the effective adoption of ICTs in the SMEs is caused by a number of success factors including among others limited access to markets and, finance, lack of awareness to global markets, unfriendly business environment, poor management skills and lack of updated technology. complication of the bureaucracy process, as well as lack of training relating to basic business.

Strategi Pengelolaan SDM dalam Peningkatan Kinerja Perusahaan Berkelanjutan di Era Industri 4.0

Business Economic, Communication, and Social Sciences (BECOSS) Journal ◽

10.21512/becossjournal.v2i1.6252 ◽

2020 ◽

Vol 2 (1) ◽

pp. 159-168

Author(s):

Johan Oscar Ong ◽

Masyhudzulhak Mahazan

Keyword(s):

Competitive Advantage ◽

Organizational Performance ◽

Human Resource ◽

Technology Development ◽

Core Competencies ◽

Management Strategies ◽

Sustainable Growth ◽

Success Factor ◽

Sustainable Competitive Advantage ◽

Generation Z

The industrial growth and technology development need competent human resource in every business organization. The presence of millennial and Generation Z has increasingly dominated workforce presenting a new challenge for organizations to provide work climate that supports their development. It has been surveyed that millennial generation is tech savvy but less patient to stay in an organization. The ability to retain and develop millennial and generation Z is the organization's key success factor to continuously improve its business performance and sustainable growth. The new approach HR management strategies are needed to make sure achieving the business outcome (growth revenue, growth profit, lower cost). The Framework of Organizational Sustainability Model in era 4.0 is designed to map out the HR strategies in order to achieve a sustainable competitive advantage. The organizational key drivers would be the input for this model to support employee core competencies so as to give their outstanding performance and increase productivity. Having skills and experience are not enough for employees, they have to make a commitment and well motivated that is shaped by a strong organizational culture and climate. The current research has provided AMO (Ability, Motivation, Opportunity) model approach to support for the key theoretical propositions. The study is imperative for practitioners and organizations since it offers Human Resource Management strategies as a suggestions and guidelines to develop human capital for improving organizational performance and for gaining sustainable competitive advantage.

Information and Communication Technology Uses in Agriculture

E-Agriculture and Rural Development ◽

10.4018/978-1-4666-2655-3.ch017 ◽

2012 ◽

pp. 235-251

Author(s):

Tizita Alemayehu Wasihun ◽

Blessing Maumbe

Keyword(s):

Value Chain ◽

Success Factors ◽

Value Chains ◽

Key Success Factors ◽

Ict Use ◽

Strategic Role ◽

Information And Communication

The world has experienced an unprecedented growth in information and communication technologies (ICT) through the widespread use of personal computers, Internet, and mobile phones. The objectives of this chapter are to examine trends in ICT use in agriculture, identify key success factors for ICT utilization in agriculture, and investigate the implications of ICT-enabled value chains for the agribusiness industry. The chapter describes the strategic role of ICT in the development of both e-commerce and mobile commerce in agriculture globally. The chapter identifies the leading areas of ICT use in agriculture and agribusinesses as input procurement, production, marketing, food traceability, and financial service delivery. Producers are increasingly seeking ways to add value to their businesses by integrating ICT in the value chain. Similarly, consumers are becoming more knowledgeable about how they could use ICT to articulate their preferences. The chapter discusses key success factors for ICT applications affecting both the internal and external environment of agribusiness firms. The chapter concludes by drawing implications for ICT use in agriculture and agribusiness value chains.

Effects of Information Capitalism and Globalization on Teaching and Learning - Advances in Educational Technologies and Instructional Design ◽

Challenges and Prospects of Information Communication Technology (ICT) in Teaching Technical Education towards Globalisation

10.4018/978-1-4666-6162-2.ch020 ◽

2014 ◽

pp. 237-255 ◽

Cited By ~ 1

Author(s):

Oladiran Stephen Olabiyi

Keyword(s):

21St Century ◽

Technical Education ◽

Vocational Education And Training ◽

Information Communication ◽

Knowledge Based ◽

The World ◽

And Training

The relevance of Information and Communication Technologies (ICTs) in the field of Technical Vocational Education and Training (TVET) cannot be overemphasised in the knowledge-based and globalised society. The world of works is in as continuous a state of change as ICT itself, thus posing more challenges to the workers in the 21st century and the institutions responsible for their preparation. Therefore, this chapter discusses the challenges and prospects of ICT in teaching TVE towards globalisation. The chapter points out clearly the meaning, philosophy, and objectives of TVET, concept and types of ICT, the need for effective utilisation of ICTs and its role in TVET, the challenges and solutions to the effective utilisation of ICTs in TVET, and the prospect of using ICT in teaching TVET. The chapter concludes by suggesting solutions for proper planning, management, and effective utilisation of ICTs resources in TVET.

Advances in Human and Social Aspects of Technology - Handbook of Research on Technology Integration in the Global World ◽

Domestic vs. International E-Shopping

10.4018/978-1-5225-6367-9.ch002 ◽

2019 ◽

pp. 24-39

Author(s):

Vaggelis Saprikis

Keyword(s):

Social Networks ◽

Business Environment ◽

The Internet ◽

Internet Users ◽

Mobile Industry ◽

Number Of Individuals ◽

Shed Light

Contemporary commerce is completely different as regards features some years ago. Nowadays, a considerable number of individuals and firms take advantage of the information and communication technologies and conduct transactions online. In particular, the mobile industry along with the broad use of social networks and improvements in the internet bandwidth worldwide has created a completely different business environment. Consequently, the technology incited many consumers to cross-border e-shopping, allowing access to a wider variety of products and services, and in numerous circumstances, access to cheaper goods. The purpose of this chapter is to investigate the perceptions internet users have towards e-shops focusing on Greece. More precisely, it aims to find out whether there are contingent differences on customers' perceptions regarding domestic vs. international e-shops, since a gradually augmented number of people have been expressing their preference on non-domestic e-stores for their purchases. Additionally, the chapter intends to shed light on the difficulty in understanding vital aspects of e-consumer behaviour.

ICT Mediated Value Chain for Managing Weavers’ Livelihoods

Small and Medium Enterprises ◽

10.4018/978-1-4666-3886-0.ch028 ◽

2013 ◽

pp. 526-562

Author(s):

Harekrishna Misra

Keyword(s):

Market Orientation ◽

Value Chain ◽

Small And Medium Enterprises ◽

Essential Information ◽

Medium Enterprises ◽

Returns On Investment ◽

Manage Innovation

Value chain practices focus on market orientation of products and services. Products and services highly rely on processes included in the supply chain in order to contribute to the value chain. Globalization, competition, and high cost of production influence the value chain imperatives. Thus, organizations involved in the value chain are challenged with creation of innovative designs and establishing lean production scenarios. This challenge is more serious in the cases of Small and Medium Enterprises (SMEs). The rugs industry in India is one example of such market behavior, and various SMEs are involved in this sector. Besides, the sector demands market orientation and customer retention for which continuous innovative practices are essential. Information and Communication Technologies (ICTs) have played a crucial role in supporting these SMEs in India in rolling out innovative designs through customer engagements in the entire production life cycle. There are also efforts to use ICT as a tool to innovate processes, products, and services to harness better returns on investment and to sustain business. In this case, Jaipur Rugs Company (JRC) strives to manage innovation cycles to ensure development oriented value chain for the weavers and ICT applications have been intrinsic to realize these efforts.

Advanced Topics in Global Information Management, Volume 2 - Advances in Global Information Management ◽

Information and Communication Technology in Singapore

10.4018/978-1-59140-064-6.ch015 ◽

2011 ◽

pp. 293-311

Author(s):

Leo Tan Wee Hin ◽

R. Subramaniam

Keyword(s):

Developing Countries ◽

Information And Communication Technology ◽

Communication Technology ◽

Value Chain ◽

Socioeconomic Development ◽

Economic Value ◽

Information And Communication

Information and Communication Technologies (ICT) hold great potential for promoting socioeconomic development in many developing countries. ICT has not significantly percolated down the economic value chain in these countries for various reasons. The example of Singapore is used to show how governments can make a difference in entrenching a vibrant ICT sector through appropriate policies, programs, and other intervention instruments. It is suggested that aspects of the Singapore experience would be useful for other developing countries.

Virtual Communities of Practice as a Support for Knowledge Sharing in Social Networks

Handbook of Research on Business Social Networking ◽

10.4018/978-1-61350-168-9.ch019 ◽

2012 ◽

pp. 374-387

Author(s):

Yóris Linhares de Souza ◽

Fernanda Farinelli ◽

George Leal Jamil ◽

Maria Celeste Reis Lobo de Vasconcelos ◽

Gutenberg Marques Dias

Keyword(s):

Social Networks ◽

Communities Of Practice ◽

Virtual Communities ◽

Business Environment ◽

Professional Relationship ◽

The Social ◽

Fast Pace ◽

Virtual Communities Of Practice

Knowledge as a result of people’s interaction is an essential factor for organizations facing actual business complexity. Social networks, whose creation and usage have been facilitated from the development of information and communication technologies, improved the conditions for interactive and collaborative answers at a very fast pace. In this sense, virtual communities of practice appear as an important way to share knowledge among groups of people joined by common interests, such as the search for solutions for problems, development of competences, professional relationship upgrades, growth of productivity, and general working quality. However, some barriers have emerged to the social network members, such as lack of trust, real incentives, and time to dedicate in order to contribute in these communities. In this chapter, aiming to evaluate such scenarios, a multiple case study methodology was conducted, starting from a literature review of main concepts, giving support for a final assessment of cases to provide better understanding and identification of the main benefits and barriers for the participation and collaboration in these new platforms. As a result of the present study, these reflections could lead to a better comprehension of the application of the social networks structured over virtual communities of practice in the business environment.

The Role of ICTs and the Management of Multinational Intellectual Capital

Global Business ◽

10.4018/978-1-60960-587-2.ch814 ◽

2011 ◽

pp. 2457-2472 ◽

Cited By ~ 1

Author(s):

Mirghani S. Mohamed ◽

Mona A. Mohamed

Keyword(s):

Competitive Advantage ◽

Intellectual Capital ◽

Supply Network ◽

Global Knowledge ◽

Knowledge Based ◽

Governance Strategy

This chapter provides a systematic multidisciplinary framework that defines the role of technology in leveraging IC across borders and between headquarters and subsidiaries. In reaching this conclusion, this chapter investigates the strategic importance of Information and Communication Technologies (ICTs) in the management of Intellectual Capital (IC) within a Multinational Company (MNC) ecosystem. The chapter addresses the transubstantiation of MNC into boundaryless Global Knowledge-Based Organization (GKB-MNC) which ultimately propagates into Learning MNC (LMNC). The latter is a suggested MNC category that sustains competitive advantage through systemic adoption of “Knowledge Iterative Supply Network (KISN)” model proposed by the authors. The chapter suggests a new multinational ICT/IC governance strategy that handles the emerging complexities associated with modern intangible resource synthesis.