Healthcare Foodservice Directors' Attitudes Toward Implementation of Room Service System

2010 ◽  
Vol 110 (9) ◽  
pp. A71 ◽  
Author(s):  
J. Kwon ◽  
D.D. Canter ◽  
K.L. Sauer ◽  
P. Liu
2017 ◽  
Vol 39 (2) ◽  
pp. 103
Author(s):  
Muhammad Iqbal ◽  
Susetyowati Susetyowati ◽  
Martalena Br Purba

The improvement of patients’ food satisfaction and acceptance in the hospitals is primarily needed in the food service  system.  Room service is a new concept in the food service area. This study aims to compare the effects of two different types of food service systems; room service and conventional service system. The study with quasi-experimental design is conducted to the subject of 66 inpatients who were taken using a quota sampling method. Subjects were divided into different groups, the treatment groups (room service) and control groups (conventional). Leftover food between groups was compared for 9 large meals to determine acceptability. Food satisfaction is measured on the last day with using questionnaire. The study was conducted in April-June 2014. Chi-Square test and logistic regression were used for analysis of research data. There were significant differences food satisfaction (RR=4.6; p=0.0001) and food acceptance (RR=1.94; p=0.0488) between control and treatment group. The logistic regression test showed that room service group had higher food satisfaction and food acceptance level than control group after controlling confounding factors, which were 12,11 times (95% CI 3,593 – 37,219) and 2,38 times (95% CI 0,68-8,31), respectively. The room service increases food satisfaction and food acceptance of patients compared with conventional systems.


2006 ◽  
Vol 106 (8) ◽  
pp. A18
Author(s):  
P.Q. Samour ◽  
E. Zissman ◽  
P. Folcarelli ◽  
C. Shoaie ◽  
C. Demild ◽  
...  

Author(s):  
Rudi Tjiptadi

Gaining extra comfort in a trip is an important factor. Staying in a hotel needs food, laundry, and other activities that can make guests comfortable. The guesses’ requests are usually ordered to the Room Service. Sometimes problems occur in serving the guests’ requests due to human error, such as overdue orders, misunderstandings, etc. Computers are used to prevent those problems by typing requests directly from a computer in the room. The method is done by collecting data from the direct interview at a hotel related to guests’ requests, analyzing the current system, doing literature study, creating a Room Service system draft, as well as implementing the new system in a form of prototype. A Room Service system prototype is created with the abilities to order food, drinks, laundry and ironing. This prototype designed meets the guests’ satisfaction towards the hotel room services. 


2017 ◽  
Vol 22 (05) ◽  
pp. 54-54
Keyword(s):  

Optimale Patientenzufriedenheit und Qualität durch dezentrale Speisenlogistik – die Wechselbereitschaft der Krankenhäuser von einem bestehenden Verpflegungssystem hin zu einer anderen Form der Speisenversorgung ist gestiegen.


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