What comprises social intelligence and can it predict knowledge sharing among diverse information professionals?

Author(s):  
Misook Heo ◽  
Natalie Toomey ◽  
Jung-Sook Song
Author(s):  
Ikram Ul Haq ◽  
Rabiya Ali Faridi

We are living in the age of an ever-changing knowledge-based society. Information, and most preferably knowledge, has been considered as a noteworthy resource for the development of any person, profession, institute, nation, and even all humanity on a larger scale. Knowledge sharing (KS) is a significant activity and an integral part of knowledge management. KS is substantial in building the capacity and learning development of library and information professionals. The aim of this article is to find out knowledge sharing practices among the library and information professionals working in different libraries in the Pakistani digital era. The study will be limited to the perceptual aspect of the issue, specifically from the respondents' opinions and their sentiments. Finally, the article highlights the role, skills and challenges for information professionals while sharing knowledge in the digital era of Pakistan.


2015 ◽  
Vol 14 (03) ◽  
pp. 1550026 ◽  
Author(s):  
Md. Shiful Islam ◽  
Md. Abul Kalam Siddike ◽  
Shohana Nowrin ◽  
Sonia Naznin

The aim of this paper is to explore the use and applications of Knowledge Management (KM) for improving Library and Information Services (LIS) in Bangladesh. This paper seeks to address the following research questions: How KM can be used efficiently in the libraries of Bangladesh for the improvement of LIS performance? What KM tools and techniques are being used in the libraries of Bangladesh? What difficulties are faced by the information professionals for applying KM tools and techniques in the libraries of Bangladesh? What are likely to be the means or ways to overcome those difficulties? The methodology includes a combination of both quantitative and qualitative approaches. An in-depth interview method has been used to collect data using a semi-structured questionnaire consisting of open-ended and close-ended questions. The results of this study show that document management is the highly used KM tool used in the libraries of Bangladesh followed by intranet, telephones, instant messenger, groupware, digital warehouse, and web conferencing. Results also reveal that the use and application of KM in LIS supports improved access to information resources and services, enriched professional knowledge of information professionals, enhanced environment and culture of knowledge sharing, and changed work behaviour of information professionals. The study identifies that lack of awareness about KM, lack of skilled manpower, communication gap and lack of knowledge sharing, and lack of technological infrastructure are the main problems for the use and application of KM. Finally, this study suggests that creating awareness about KM, trained and skilled manpower, reducing communication gap and improved knowledge sharing, technological and knowledge infrastructure, and the use of KM system/tools are the possible ways to overcome the problems for the use and application of KM in the libraries of Bangladesh.


2012 ◽  
Vol 4 (1) ◽  
pp. 23-30
Author(s):  
Lorette Weldon

Microsoft SharePoint is being used in Government, private, public and association offices throughout the United States. SharePoint was created to increase accountability for projects within a team environment. How could SharePoint help increase accountability in information management? This article will review SharePoint’s positive and negative characteristics in the hopes of helping information professionals understand what SharePoint really is in the information world and how it can be applied to libraries and other information management organizations.


Author(s):  
Maria Almeida ◽  
António Lucas Soares

Project-based organizations have characteristics that raise additional barriers to information management, knowledge sharing, and to organizational learning. The main causes of this are inadequate information architectures and governance, poor collaborative culture, and lack of organization-wide information management strategies. This chapter presents a comprehensive basis to understand the information and knowledge-sharing practices in PBO, as well as the methods and tools that information professionals and project managers should have in mind when performing their tasks. For that, literatures are reviewed focusing on the explanation of the processes of knowledge creation and sharing leading to organizational learning. The main conclusion is that a knowledge-sharing strategy in a PBO should include a set of mechanisms that address a customized mix of the codification and personalization dimensions and that strategies for collaborative information management should be used as enablers for embedding knowledge sharing within the organizational practices and culture.


2014 ◽  
Vol 32 (2) ◽  
pp. 239-261 ◽  
Author(s):  
Fatemeh Nooshinfard ◽  
Leila Nemati-Anaraki

Purpose – The dynamism of new economy requires information professionals not only to create knowledge quickly but also to acquire and apply knowledge through knowledge sharing (KS). So, determining factors that may influence knowledge sharing within an organization or among organizations has become an important area of research. This paper aims to review determinant factors influencing inter- and intra-organizational knowledge sharing in order to offer a framework. Design/methodology/approach – The present paper proceeds in three phases. In the first phase, the published literature on knowledge sharing has been reviewed extensively with consideration of their empirical applications. Next, based on the understanding gained from the previous stage, a conceptual framework of successful factors for effective inter-organizational knowledge sharing has been proposed. In the third phase, the proposed framework has been developed and finalized towards its maturity. Findings – Based on the literature, the authors have developed a framework for understanding factors which influence inter-organizational knowledge sharing. Knowledge sharing among organizations appears theoretically sound, but it is a difficult task due to some complexities. Research limitations/implications – This paper attempts to set a theoretical framework for inter-organizational knowledge sharing as a foundation to address the gap in current literature though it does not claim to be comprehensive. Originality/value – A few attempts have been made to investigate success factors for inter-organizational knowledge sharing empirically or even theoretically, but this is the first of its kind that provides a theoretical framework to arrange success factors for the knowledge sharing based on inter-organizational collaborations. It serves as a useful starting point for those interested in knowledge management (KM). So it can serve as a roadmap of significant knowledge sharing research for researchers, designers and managers considering their options for fostering KM.


2014 ◽  
Vol 31 (6) ◽  
pp. 1-4
Author(s):  
Ray Harper

Purpose – The purpose of this article is to summarize five presentations at the SharePoint Evolution Conference, held in Manchester, UK (16 June 2014). This was day 6 of a 12-day road-show across UK cities, and the four key themes included were technical, end user, business and product integration. Design/methodology/approach – This article reports from the viewpoint of a first-time attendee of the conference. This summarizes the main issues raised by each presentation, and draws out the key learning points for practical situations. Findings – The conference covered major SharePoint issues, like how to build a knowledge-sharing culture, how to manage a major IT project and the new functionality offered by SharePoint 2013. The sessions included demonstrations of new functionality, discussions of intangible aspects like culture and reflections on IT upgrades and projects. Originality/value – This conference emphasized the importance of involving businesses in key decisions regarding SharePoint implementation and change. While SharePoint 2013 offers many new technical opportunities for librarians and information professionals, business involvement is critical to ensuring the success of knowledge-sharing cultures.


2018 ◽  
Vol 31 (5) ◽  
pp. 1084-1104 ◽  
Author(s):  
Usman Aslam ◽  
Farwa Muqadas ◽  
Muhammad Kashif Imran ◽  
Abdul Saboor

Purpose The purpose of this paper is to investigate new emerging organizational parameters and their roles in successful change implementation. These organizational parameters are rarely investigated especially in the context of organizational change (OC) in private and public sector organizations. Design/methodology/approach In cumulative, 403 valid responses have been obtained randomly from public sector workers by using self-administered questionnaires. Findings The results reveal that knowledge sharing regarding incremental and radical changes can helpful for effective OC implementation. Findings highlight the significant role of emotional and social intelligence in managing resistance and bringing openness to change in these organizations. It is also found that social media has become an important emerging organizational parameter to foster effective communication and knowledge sharing during OC implementation. Apart from the direct effects, readiness to change has multiple effects coupled with emerging organizational parameters to implement change successfully. Research limitations/implications The results of the current study offer diversified implications for theory, practice and global society. The theoretical base is taken from the well-known theories of management (i.e. Lewin’s three-step model, field theory, intelligence theory, cost-effective theory, social exchange theory, social network theory and social penetration theory). Emerging organizational parameters that have a potential impact on effective change implementation are identified. The findings suggest that global organizations should have to initiate effective networking structure using social media applications and social intelligence skills to remain connected and get positive responses about change formulation and implementation decision. Originality/value A majority of studies have presented the research model on OC implementation in the context of developed countries, which form 30 percent of the world’s population, mostly the Americas and Europe. It is observed that a developing country, such as Pakistan, has a culture that is based on power distance, collectivism and more political influence as compared to developed countries. Triandis et al. (1980) argued that any theoretical contribution without considering the cultural aspect can lead to bias findings. There is limited research available in the world that is conducted to examine the interactive effects of readiness to change on the relationship between effective change implementation, knowledge sharing, intelligence and social media. These findings are useful to plan and execute OC using new emerging organizational parameters.


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