Communication in Internet message boards

A quantitative analysis of usage in Computer-Mediated Conversation (CMC).While commentators as ‘early’ as 1984 were predicting that the “organizational, social, and personal effects of computers will be deeply felt”, they could only speculate on the strength of its impact. As this account was being written, at the end of 2001, the effects of Computer-Mediated Communication (CMC) were fast overtaking our poor ability to measure them. There are many ways to communicate through computers: Usenet newsgroups, mailing lists, and message boards, which allow users to discuss specific topics with each other. (The term CMC allows for the possibility that some methods of communication, e.g., “chat rooms”, will not meet the definition of ‘mail’. The most popular method of CMC is e-mail. For those who have internet access, CMC is often their preferred choice of indirect (i.e., non face-to-face) communication, thanks to its speed, efficiency, and flexibility. Perhaps for these reasons, e-mail has already overtaken the telephone as the primary means of business communication.

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CMC and E-Mentoring in Midwifery

Handbook of Research on Computer Mediated Communication ◽

10.4018/978-1-59904-863-5.ch009 ◽

2011 ◽

pp. 103-113 ◽

Cited By ~ 1

Author(s):

Sarah Stewart

Keyword(s):

New Zealand ◽

Computer Mediated Communication ◽

Geographical Isolation ◽

Mediated Communication ◽

Face To Face ◽

Mentoring Relationship ◽

Computer Mediated ◽

New Graduate ◽

Mail System ◽

E Mail

A mentoring relationship is one in which an experienced person or mentor supports a less experienced person or mentee. E-mentoring is an alternative to traditional face-to-face mentoring incorporating the use of computer-mediated communication (CMC). Currently, e-mentoring is not commonly practiced by New Zealand midwives; however there is some interest in its potential especially as it may overcome geographical isolation which increases access to mentors. This chapter will describe the experiences of one New Zealand midwife who mentored two new graduate midwives in 2006 using a secure storeand- forward e-mail system. This chapter explores how CMC was utilized to facilitate the elements of the mentor’s role as well as reports on the experiences of the mentor and mentee.

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Theatre in Second Life® Holds the VR Mirror up to Nature

Handbook of Research on Computational Arts and Creative Informatics ◽

10.4018/978-1-60566-352-4.ch021 ◽

2011 ◽

pp. 376-395 ◽

Cited By ~ 5

Author(s):

Stephen A. Schrum

Keyword(s):

Virtual Worlds ◽

Second Life ◽

Computer Mediated Communication ◽

Mediated Communication ◽

Creative People ◽

Face To Face ◽

Computer Mediated ◽

Physical Presence ◽

And Performance ◽

Definition Of

As creative people inhabit virtual worlds, they bring their ideas for art and performance with them into these brave new worlds. While at first glance, virtual performance may have the outward trappings of theatre, some believe they don’t adhere to the basic traditional definition of theatre: the interaction between an actor and an audience. Detractors suggest that physical presence is required for such an interaction to take place. However, studies have shown that computer mediated communication (CMC) can be as real as face-to-face communication, where emotional response is concerned. Armed with this information, the author can examine how performance in a virtual world such as Second Life may indeed be like “real” theatre, what the possibilities for future virtual performance are, and may require that we redefine theatre for online performance venues.

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Writing Research into Professional E-Mail Communication

Handbook of Research on Virtual Workplaces and the New Nature of Business Practices ◽

10.4018/978-1-59904-893-2.ch026 ◽

2011 ◽

pp. 364-381

Author(s):

Kristie Edwards ◽

Simeon Yates ◽

Anne-Florence Dujardin ◽

Geff Green

Keyword(s):

Virtual Teams ◽

Computer Mediated Communication ◽

Mediated Communication ◽

Social Exchanges ◽

Face To Face ◽

Team Culture ◽

Computer Mediated ◽

Writing Research ◽

Task Oriented ◽

E Mail

A healthy balance between social and task-oriented activities helps teamwork. In virtual teams, e-mail texts must often carry both task-oriented and socio-emotional communication between individuals. While some theories of computer-mediated communication suggest socio-emotional exchange may not be well supported in e-mail communications, research demonstrates that individuals, nevertheless, achieve this. However, the lack of unplanned informal exchanges in virtual teams communicating by e-mail may still hinder team performance. We compared adaptations in socio-emotional content of e-mail communications in academic and commercial team writing contexts. Results suggested a task-oriented focus in the commercial team culture and an even social-task balance in the academic team culture. Our research leads us to recommend a more conversational style in professional e-mail writing. Additionally in virtual team working, we recommend encouraging face-to-face contact, allocating time specifically for social exchanges and making information about colleagues available to each other.

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Understanding the Virtual Community of Gamers

Encyclopedia of Networked and Virtual Organizations ◽

10.4018/978-1-59904-885-7.ch226 ◽

2011 ◽

pp. 1714-1721

Author(s):

Shafiz Affendi Mohd Yusof

Keyword(s):

Computer Mediated Communication ◽

Virtual Community ◽

Geographical Distance ◽

Discussion Forums ◽

Chat Rooms ◽

Time Zone ◽

Mediated Communication ◽

Face To Face ◽

Computer Mediated ◽

Bulletin Boards

Virtual community can be defined as “a group of people who may or may not meet one another face-to-face and who exchange words and ideas through the mediation of computer bulletin boards and networks” (Rheingold, 1993, p. 1). With the use of computer-mediated communication (CMC) technologies such as listservs, bulletin boards, discussion forums, and chat rooms, the time zone differences become less critical and geographical distance and limitations diminish.

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Online Communication and Social Engagement

Encyclopedia of Networked and Virtual Organizations ◽

10.4018/978-1-59904-885-7.ch145 ◽

2010 ◽

pp. 1108-1111 ◽

Cited By ~ 1

Author(s):

Jason D. Baker ◽

Robert H. Woods

Keyword(s):

Interpersonal Communication ◽

Social Engagement ◽

Computer Mediated Communication ◽

Online Communication ◽

Discussion Boards ◽

Chat Rooms ◽

Mediated Communication ◽

Computer Mediated ◽

E Mail ◽

The Way

Early studies of online communication examined the predominantly textual nature of online communication (e.g., e-mail, discussion boards, chat rooms) and hypothesized that the reduced number of available message channels would restrict the level of social engagement. In other words, by reducing interpersonal communication to a textual experience, traditional nonverbal cues such as facial expression, eye contact, and gestures are eliminated. As Kiesler, Siegel, and McGuire (1984) stated in an early study of computer-mediated communication, “Once people have electronic access, their states, power, and prestige are communicated neither contextually (the way secretaries and meeting rooms and clothes communicate) nor dynamically (the way gaze, touch, and facial and paralinguistic behavior communicate)” (p. 1125). They questioned whether online communication was inherently depersonalizing, not only because of such reduced cues, but also because it forces communicators to imagine their audience.

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When the Ethic is Functional to the Method

Readings in Virtual Research Ethics ◽

10.4018/978-1-59140-152-0.ch006 ◽

2004 ◽

pp. 101-113 ◽

Cited By ~ 4

Author(s):

Nadia Olivero ◽

Peter Lunt

Keyword(s):

Qualitative Interviews ◽

Computer Mediated Communication ◽

Mediated Communication ◽

Self Disclosure ◽

Self Presentation ◽

Face To Face ◽

Computer Mediated ◽

Interviewer Effect ◽

Feminist Ethic ◽

E Mail

This chapter explores the methodological implications of using e-mail for qualitative interviews. It draws on computer-mediated communication (CMC) literature to remark that, contrary to generalized assumptions, technological-based anonymity does not always correspond to increased self-disclosure. Conversely, it is shown that e-mail interviews make the interviewer effect unavoidable, stimulate reflexivity and must rely on trust and equal participation more than face-to-face interviews. To address the interviewee’s resistance and avoid unwanted phenomena of strategic self-presentation, a model of interview based on a feminist ethic is proposed.

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Online Qualitative Interviews

Online Research Methods in Urban and Planning Studies ◽

10.4018/978-1-4666-0074-4.ch004 ◽

2012 ◽

pp. 53-69

Author(s):

Kathleen J. Hanrahan ◽

Mathew T. Smith ◽

Judith E. Sturges

Keyword(s):

Social Networking Sites ◽

Instant Messaging ◽

Qualitative Interviews ◽

Computer Mediated Communication ◽

Chat Rooms ◽

Mediated Communication ◽

Qualitative Researcher ◽

Face To Face ◽

Computer Mediated ◽

Bulletin Boards

Computer mediated communication is a part of everyday life for much of the population. People rely on email and instant messaging, post to chat rooms and blogs, and routinely use the Internet for a wide variety of functions. As a result, the options for qualitative study available to urban planners and researchers have expanded dramatically. This chapter examines the feasibility of online qualitative interviews. The chapter begins with an overview of the online options or venues (e.g., chat rooms, bulletin boards, social networking sites, email) currently available to the qualitative researcher. Next, issues of data quality in online interviews are discussed, and various online venues are compared to in person or face-to-face interview modes. Additionally, the authors discuss some of the central ethical and human subject protection issues involved in the online research landscape. The chapter concludes with an assessment of the potential for online qualitative interviews.

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Business E-NeGotiAtion: A Method Using a Genetic Algorithm for Online Dispute Resolution in B2B Relationships

Journal of theoretical and applied electronic commerce research ◽

10.3390/jtaer16050067 ◽

2021 ◽

Vol 16 (5) ◽

pp. 1186-1216

Author(s):

Nikola Simkova ◽

Zdenek Smutny

Keyword(s):

Genetic Algorithm ◽

Dispute Resolution ◽

Single Case ◽

Computer Mediated Communication ◽

Optimal Solution ◽

Mediated Communication ◽

Online Dispute Resolution ◽

B2b Relationships ◽

Definition Of ◽

E Mail

An opportunity to resolve disputes as an out-of-court settlement through computer-mediated communication is usually easier, faster, and cheaper than filing an action in court. Artificial intelligence and law (AI & Law) research has gained importance in this area. The article presents a design of the E-NeGotiAtion method for assisted negotiation in business to business (B2B) relationships, which uses a genetic algorithm for selecting the most appropriate solution(s). The aim of the article is to present how the method is designed and contribute to knowledge on online dispute resolution (ODR) with a focus on B2B relationships. The evaluation of the method consisted of an embedded single-case study, where participants from two countries simulated the realities of negotiation between companies. For comparison, traditional negotiation via e-mail was also conducted. The evaluation confirms that the proposed E-NeGotiAtion method quickly achieves solution(s), approaching the optimal solution on which both sides can decide, and also very importantly, confirms that the method facilitates negotiation with the partner and creates a trusted result. The evaluation demonstrates that the proposed method is economically efficient for parties of the dispute compared to negotiation via e-mail. For a more complicated task with five or more products, the E-NeGotiAtion method is significantly more suitable than negotiation via e-mail for achieving a resolution that favors one side or the other as little as possible. In conclusion, it can be said that the proposed method fulfills the definition of the dual-task of ODR—it resolves disputes and builds confidence.

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Social Bonding in Initial Acquaintance: Effects of Modality and Modality Order

Social Psychology Quarterly ◽

10.1177/01902725211030252 ◽

2021 ◽

pp. 019027252110302

Author(s):

Susan Sprecher

Keyword(s):

Mixed Mode ◽

Social Bonds ◽

Computer Mediated Communication ◽

Positive Outcomes ◽

Perceived Similarity ◽

Mediated Communication ◽

Face To Face ◽

Perceived Responsiveness ◽

Computer Mediated ◽

Mode Interactions

In this experimental study, unacquainted dyads engaged in a get-acquainted task using two modes of communication across two segments of interaction. The dyads either first disclosed in text-based computer-mediated communication (CMC) and then disclosed face-to-face (FtF) or the reverse. The participants completed reaction measures after each segment of interaction. After the first segment, dyads who communicated FtF reported more positive outcomes (e.g., liking, closeness) than dyads who engaged in CMC. Furthermore, dyads who began in CMC and then transitioned to FtF increased in their positive reactions, whereas dyads who began in FtF and transitioned to CMC either experienced no change (in liking, closeness, and perceived similarity) or experienced a decrease (in fun/enjoyment and perceived responsiveness). Implications of the results are discussed both for the classic social psychology question of how people become acquainted and for current interest in how mixed-mode interactions generate social bonds that can help meet belonging needs.

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