When the Ethic is Functional to the Method

Author(s):  
Nadia Olivero ◽  
Peter Lunt

This chapter explores the methodological implications of using e-mail for qualitative interviews. It draws on computer-mediated communication (CMC) literature to remark that, contrary to generalized assumptions, technological-based anonymity does not always correspond to increased self-disclosure. Conversely, it is shown that e-mail interviews make the interviewer effect unavoidable, stimulate reflexivity and must rely on trust and equal participation more than face-to-face interviews. To address the interviewee’s resistance and avoid unwanted phenomena of strategic self-presentation, a model of interview based on a feminist ethic is proposed.

Author(s):  
Sarah Stewart

A mentoring relationship is one in which an experienced person or mentor supports a less experienced person or mentee. E-mentoring is an alternative to traditional face-to-face mentoring incorporating the use of computer-mediated communication (CMC). Currently, e-mentoring is not commonly practiced by New Zealand midwives; however there is some interest in its potential especially as it may overcome geographical isolation which increases access to mentors. This chapter will describe the experiences of one New Zealand midwife who mentored two new graduate midwives in 2006 using a secure storeand- forward e-mail system. This chapter explores how CMC was utilized to facilitate the elements of the mentor’s role as well as reports on the experiences of the mentor and mentee.


2009 ◽  
pp. 1171-1181
Author(s):  
Linda Seward ◽  
Vickie Harvey ◽  
Joseph Carranza

A two-part assignment was designed which paired students together using e-mail technology that required them to engage in peer teaching. This allowed us to study computer-mediated communication that was not part of a discussion group or chat room. An analysis of the e-mails revealed that males and females did not differ in frequency, length or use of social incentives. Males sent slightly more status enhancement messages while females sent more status recognition messages. Significant gender differences occurred, however, in the use of apologies and in how personal weaknesses or bad experiences were characterized. Unexpectedly, university affiliation was more significant than gender in the amount of self-disclosure.


Author(s):  
Kristie Edwards ◽  
Simeon Yates ◽  
Anne-Florence Dujardin ◽  
Geff Green

A healthy balance between social and task-oriented activities helps teamwork. In virtual teams, e-mail texts must often carry both task-oriented and socio-emotional communication between individuals. While some theories of computer-mediated communication suggest socio-emotional exchange may not be well supported in e-mail communications, research demonstrates that individuals, nevertheless, achieve this. However, the lack of unplanned informal exchanges in virtual teams communicating by e-mail may still hinder team performance. We compared adaptations in socio-emotional content of e-mail communications in academic and commercial team writing contexts. Results suggested a task-oriented focus in the commercial team culture and an even social-task balance in the academic team culture. Our research leads us to recommend a more conversational style in professional e-mail writing. Additionally in virtual team working, we recommend encouraging face-to-face contact, allocating time specifically for social exchanges and making information about colleagues available to each other.


Author(s):  
Linda Seward ◽  
Vickie Harvey ◽  
Joseph Carranza

A two-part assignment was designed which paired students together using e-mail technology that required them to engage in peer teaching. This allowed us to study computer-mediated communication that was not part of a discussion group or chat room. An analysis of the e-mails revealed that males and females did not differ in frequency, length or use of social incentives. Males sent slightly more status enhancement messages while females sent more status recognition messages. Significant gender differences occurred, however, in the use of apologies and in how personal weaknesses or bad experiences were characterized. Unexpectedly, university affiliation was more significant than gender in the amount of self-disclosure. [Article copies are available for purchase from InfoSci-on-Demand.com]


Author(s):  
Kathleen J. Hanrahan ◽  
Mathew T. Smith ◽  
Judith E. Sturges

Computer mediated communication is a part of everyday life for much of the population. People rely on email and instant messaging, post to chat rooms and blogs, and routinely use the Internet for a wide variety of functions. As a result, the options for qualitative study available to urban planners and researchers have expanded dramatically. This chapter examines the feasibility of online qualitative interviews. The chapter begins with an overview of the online options or venues (e.g., chat rooms, bulletin boards, social networking sites, email) currently available to the qualitative researcher. Next, issues of data quality in online interviews are discussed, and various online venues are compared to in person or face-to-face interview modes. Additionally, the authors discuss some of the central ethical and human subject protection issues involved in the online research landscape. The chapter concludes with an assessment of the potential for online qualitative interviews.


English Today ◽  
2002 ◽  
Vol 18 (3) ◽  
pp. 29-37 ◽  
Author(s):  
Beverly A. Lewin ◽  
Yonatan Donner

A quantitative analysis of usage in Computer-Mediated Conversation (CMC).While commentators as ‘early’ as 1984 were predicting that the “organizational, social, and personal effects of computers will be deeply felt”, they could only speculate on the strength of its impact. As this account was being written, at the end of 2001, the effects of Computer-Mediated Communication (CMC) were fast overtaking our poor ability to measure them. There are many ways to communicate through computers: Usenet newsgroups, mailing lists, and message boards, which allow users to discuss specific topics with each other. (The term CMC allows for the possibility that some methods of communication, e.g., “chat rooms”, will not meet the definition of ‘mail’. The most popular method of CMC is e-mail. For those who have internet access, CMC is often their preferred choice of indirect (i.e., non face-to-face) communication, thanks to its speed, efficiency, and flexibility. Perhaps for these reasons, e-mail has already overtaken the telephone as the primary means of business communication.


2021 ◽  
pp. 019027252110302
Author(s):  
Susan Sprecher

In this experimental study, unacquainted dyads engaged in a get-acquainted task using two modes of communication across two segments of interaction. The dyads either first disclosed in text-based computer-mediated communication (CMC) and then disclosed face-to-face (FtF) or the reverse. The participants completed reaction measures after each segment of interaction. After the first segment, dyads who communicated FtF reported more positive outcomes (e.g., liking, closeness) than dyads who engaged in CMC. Furthermore, dyads who began in CMC and then transitioned to FtF increased in their positive reactions, whereas dyads who began in FtF and transitioned to CMC either experienced no change (in liking, closeness, and perceived similarity) or experienced a decrease (in fun/enjoyment and perceived responsiveness). Implications of the results are discussed both for the classic social psychology question of how people become acquainted and for current interest in how mixed-mode interactions generate social bonds that can help meet belonging needs.


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