The Federally Funded Telehealth Resource Centers
Telehealth is progressively being considered as a possible approach for delivering more efficient healthcare and addressing access issues. Since the establishment of the Affordable Care Act (ACA), new reform-based programs and initiatives often focus around the three goals of the “Triple Aim”: (a) improving population health, (b) enhancing the patient care experience, and (c) reducing per capita costs. As telehealth adoption and utilization within health systems is expected to increase, the Health Resources and Services Administration (HRSA) has shown initiative by investing in programs that help facilitate the growth of telehealth by providing non-partisan, unbiased information and technical assistance. One such program is the telehealth resource centers (TRCs). TRCs are funded to increase the use, efficiency, and raise awareness about telehealth through education and training. This article provides an overview of the services offered by twelve regional TRCs, as well as the National Telehealth Technology Assessment Center (TTAC) and the National Telehealth Policy Resource Center (NTRC-P). It also provides suggestions about what more can be done by the federal government to maximize telehealth's potential to address the needs of a strapped health system.