scholarly journals Competing visions of financial inclusion in Kenya: the rift revealed by mobile money transfer

Author(s):  
Susan Johnson
2018 ◽  
Vol 56 (4) ◽  
pp. 569-594 ◽  
Author(s):  
Susan Johnson ◽  
Froukje Krijtenburg

AbstractThe rapid and massive adoption of mobile money transfer (MMT) services in East Africa, particularly in Kenya, stands in stark contrast to historically low use of formal financial systems on the continent. Its ‘fertile grounds’ therefore require in-depth analysis to understand the implications for African financial systems. This paper argues for the need to examine the underlying conceptual environment that enables low income and poor people's MMT adoption. It innovatively combines anthropological with ethnolinguistic analytical approaches to distinguish two repertoires around resource exchange. First, is a relational financial repertoire where relationships are developed and consolidated to create support and ‘upliftment’. A contrasting resource-focused repertoire is more like that of the formal financial sector. Identifying the conceptual features of relationality, the study offers a new perspective on the adoption and use of MMT in Africa and highlights the potential for disjunctures with policy efforts to increase financial inclusion.


Author(s):  
Martin Kang'ethe Gachukia

The chapter reviews the growth of mobile money transactions (MMTs) and their effect on international remittances and financial inclusion. The novelty of MMTs is its widening adaptation beyond Sub-Saharan Africa with increased confidence in use of MMTs by international humanitarian agencies and governments in reaching out to citizenry through government-to-people (G2P) as well as people-to-government (P2G) payment platforms. The chapter is conceptualized on the emergent themes emanating from the World Bank data under the G20 financial inclusion indicators in 60 countries with remarkable MMTs per 100,000 adults. Emergent findings from the data indicates of MMT benefits to small countries such as the Pacific Island countries, benign economic policies under West African countries, increased uptake of cash and voucher transfers through humanitarian support, and the pursuit of cashless economy through mobile wallets. In essence, the growth of MMTs is currently viewed as leap-frog strategy to the low- and middle-income countries embracing MMTs in promoting the sustainable development goals.


GIS Business ◽  
2017 ◽  
Vol 12 (3) ◽  
pp. 25-32
Author(s):  
Kingstone Mutsonziwa

There is no doubt that mobile money is bringing the under-served and the excluded population into the main stream financial services corridors. Based on the FinScope surveys, mobile money is becoming one of the enablers of financial inclusion. In an increasing number of developing countries, a number of poor people are using basic mobile phones to transfer money, paying for goods and accessing some basic financial services. According to the World Bank, mobile financial services are amongst the most promising mobile applications in the developing world. Although FinScope results show that mobile money usage is relatively low (23%) in the SADC region, the trend of usage is coming up fast. FinScope results show that close to 7 in 10 mobile money users are using it as a remittances/money transfer vehicle while 54% for buying airtime. It is encouraging that about 7 million adults (24% of mobile money) store value or save money in their mobile money accounts. Some barriers to mobile money relate to: affordability, perceived cost of mobile money, lack of understanding of mobile money/lack of awareness and no access to cell phones. Besides these barriers, mobile money is becoming a game changer for the landscape of financial inclusion in the SADC region.


Author(s):  
Rehema Kagendo Kiarie

This chapter addresses the ethical issues relating to mobile money transfer in Kenya. The mobile money transfer industry has grown exponentially in Kenya. Both the formal and informal sectors have embraced the use of mobile money transfer as a convenient means of transacting. With a plethora of advantages, most notably financial inclusion of the informal sector, mobile money transfer also has its ethical demerits. Despite the ethical challenges being experienced, the use of regulation coupled with education of users on ethical issues and security of mobile money transactions will assist in reducing unethical conduct.


Author(s):  
Rehema Kagendo Kiarie

This chapter addresses the ethical issues relating to mobile money transfer in Kenya. The mobile money transfer industry has grown exponentially in Kenya. Both the formal and informal sectors have embraced the use of mobile money transfer as a convenient means of transacting. With a plethora of advantages, most notably financial inclusion of the informal sector, mobile money transfer also has its ethical demerits. Despite the ethical challenges being experienced, the use of regulation coupled with education of users on ethical issues and security of mobile money transactions will assist in reducing unethical conduct.


GIS Business ◽  
2016 ◽  
Vol 12 (4) ◽  
pp. 45-56
Author(s):  
Kingstone Mutsonziwa ◽  
Obert K. Maposa

Mobile money in Zimbabwe has extensively extended the frontiers of financial inclusion to reach millions who were earlier excluded within a relatively short space of time. The growing use of mobile phones in transferring money and making payments has significantly altered the countrys financial inclusion landscape as millions who had been hitherto excluded can now perform financial transactions in a relatively cheap, reliable and secure way. The FinScope results found out that 45% of the adult population use mobile money services. Of those using mobile money, 65% mentioned that is convenient, while 36% mentioned that it is cheap. Mobile money is accessible. These drivers are in the backdrop of few or no bank branches in rural communities as well as time and cost of accessing the bank branches. In Zimbabwe, mobile money is mostly used as a vehicle for remittances. While some people are enjoying mobile money services, it is important to mention that there are still people who are excluded from the formal financial system. The reasons why people do not use mobile money are mainly related to poverty issues. Mobile money remains a viable option to push the landscape of financial inclusion in Zimbabwe and other emerging markets where the formal financial system might not be strong.


Author(s):  
Arielle Ornela Ndassi Teutio ◽  
Jean Robert Kala Kamdjoug ◽  
Jean-Pierre Gueyie

2019 ◽  
Vol 11 (1) ◽  
pp. 417
Author(s):  
Tran Hung Son ◽  
Nguyen Thanh Liem ◽  
Nguyen Vinh Khuong

The study provides an overview of mobile money account usage, financial inclusion and digital payment transaction trends in Vietnam, and considers the factors influencing these trends. In general, the rates of using mobile money service and account ownership at financial intermediaries in Vietnam are still low, and other indicators of digital transactions suggest low levels compared to those of countries with low- and middle- income as well as to the world averages. The research also shows that owning an account at a financial intermediary facilitates the use of mobile money. This is a positive trend, at least compared to the situation in some African countries. Finally, having an account at a financial intermediary and using mobile money services generally have a positive effect on the participation in non-cash transactions.


2016 ◽  
Vol 36 (2) ◽  
pp. 212-216
Author(s):  
Laura Llewellyn-Jones

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