A design science research (DSR) case study: building an evaluation framework for social media enabled collaborative learning environments (SMECLEs)

This article contends that design science research (DSR) has emerged as an important approach in information systems (IS) research. The design science research roadmap (DSRR) model describes the process of using the DSR in IS in great detail. Unfortunately, the existing literature does not address the task of demonstrating the use of the DSRR in detail by conducting a real case study. This article aims to examine the implementation of the DSRR with real IS research activities. The construction of a systematic innovation framework to solve problems for small and medium enterprises (SMEs) is used as a case study for demonstration purposes. This article shows that the DSRR provides very useful guidance, since it covers almost all the necessary steps to conduct DSR in the information systems field. The illustrations provided with each step of the DSRR in this article will help other researchers, especially novice researchers, to gain a comprehensive understanding of the use of the DSRR model.

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Systematic Creation of Cumulative Design Science Research Knowledge with a Case Study in the Field of Automatic Speech Recognition

Communications in Computer and Information Science - New Trends in Databases and Information Systems ◽

10.1007/978-3-030-30278-8_12 ◽

2019 ◽

pp. 94-101

Author(s):

Udo Bub

Keyword(s):

Speech Recognition ◽

Automatic Speech Recognition ◽

Design Science ◽

Science Research ◽

Design Science Research ◽

Research Knowledge

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DisBot: A Portuguese Disaster Support Dynamic Knowledge Chatbot

Applied Sciences ◽

10.3390/app10249082 ◽

2020 ◽

Vol 10 (24) ◽

pp. 9082

Author(s):

João Boné ◽

João C. Ferreira ◽

Ricardo Ribeiro ◽

Gonçalo Cadete

Keyword(s):

Decision Making ◽

Social Media ◽

State Of The Art ◽

Design Science ◽

Science Research ◽

Design Science Research ◽

Relevant Information ◽

Knowledge Graph ◽

Design Science Research Methodology ◽

Safety Knowledge

This paper presents DisBot, the first Portuguese speaking chatbot that uses social media retrieved knowledge to support citizens and first-responders in disaster scenarios, in order to improve community resilience and decision-making. It was developed and tested using Design Science Research Methodology (DSRM), being progressively matured with field specialists through several design and development iterations. DisBot uses a state-of-the-art Dual Intent Entity Transformer (DIET) architecture to classify user intents, and makes use of several dialogue policies for managing user conversations, as well as storing relevant information to be used in further dialogue turns. To generate responses, it uses real-world safety knowledge, and infers a dynamic knowledge graph that is dynamically updated in real-time by a disaster-related knowledge extraction tool, presented in previous works. Through its development iterations, DisBot has been validated by field specialists, who have considered it to be a valuable asset in disaster management.

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Facebook as an edutainment medium to engage students in sustainability and tourism

Journal of Hospitality and Tourism Technology ◽

10.1108/17579881111112430 ◽

2011 ◽

Vol 2 (1) ◽

pp. 81-90 ◽

Cited By ~ 31

Author(s):

Annica Isacsson ◽

Ulrike Gretzel

Keyword(s):

Social Media ◽

Collaborative Learning ◽

New Media ◽

Learning Environments ◽

Media Use ◽

Sustainable Tourism ◽

Social Media Use ◽

Content Type ◽

Tourism And Hospitality

PurposeEmerging technologies offer an ever expanding variety of means to support and enrich learning environments. However, there is currently a lack of information on how to best implement new media in tourism and hospitality education. This paper aims to describe an example of an international, collaborative learning project that involves Facebook so that future practice regarding social media use in teaching can be informed.Design/methodology/approachThis paper adopts a case study approach to describe in detail how Facebook was used to foster self‐directed learning about sustainable tourism.FindingsThe findings presented in the paper are based on the postings of the students in Facebook as well as student and faculty reflections on the success of the project. Overall, the project was a success and led to the construction of a useful, current and engaging knowledge base about sustainable tourism. Also, the students appreciated the more informal learning environment. However, there were clear barriers to collaboration that could not be overcome by using Facebook. In addition, not all students were equally engaged and some clearly lacked experience with the medium.Originality/valueThe paper documents the use of Facebook in support of a collaborative learning project to illustrate the potential of social media in creating engaging learning environments. It situates the case study in the theoretical discussion of the value of edutainment and the promise of social media to foster self‐directed and social learning. The findings provide theoretical implications for the conceptualization of social media use in education and practical implications for tourism and hospitality educators who would like to integrate social media in their teaching.

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