Digital Literacy Training in Canada, Part 2: Defining and Measuring Success

2022 ◽  
Vol 92 (1) ◽  
pp. 87-100
Author(s):  
Heidi Julien ◽  
David Gerstle ◽  
Brian Detlor ◽  
Tara La Rose ◽  
Alexander Serenko
10.28945/4302 ◽  
2019 ◽  

[This Proceedings paper was revised and published in the 2019 issue of the journal Issues in Informing Science and Information Technology, Volume 16] Aim/Purpose: To capture digital training experiences, the paper introduces a novel data collection method – a graphic questionnaire. It aims to demonstrate the opportunities and limitations of this tool for collecting feedback from socially disadvantaged participants of digital literacy training about their progress. Background: In training of digital skills for disadvantaged audiences through informal educational interventions, it is important to get sufficient knowledge on factors that lead to their progress in the course of training. There are many tools to measure the achievements of formal education participants, but assessing the effectiveness of informal digital skills training is researched less. The paper introduces a small-scale case study of the training programme aimed at the developing of reading and digital skills among the participants from three socially disadvantaged groups – people with hearing impairments, children from low income families, and elderly persons. The impact of the training on participants was evaluated using different tools, including a short graphic questionnaire to capture the perceptions of the participants after each training. Methodology: We performed a thematic analysis of graphic questionnaires collected after each training session to determine how the students perceived their progress in developing literacy and digital skills. Contribution The findings of the paper can assist in designing assessment of digital literacy programmes that focus not only on final results, but also on the process of gaining digital skills and important factors that facilitate progress. Findings: The graphic questionnaire allowed the researchers to get insights into the perception of acquired skills and progressive achievements of the participants through rich self-reports of attitudes, knowledge gained, and activities during training sessions. However, the graphic questionnaire format did not allow the collection of data about social interaction and cooperation that could be important in learning. Recommendations for Practitioners: Graphic questionnaires are useful and easy-to-use tools for getting rich contextual information about the attitudes, behaviour, and acquisition of knowledge in digital literacy training. They can be used in applied assessments of digital literacy training in various settings. Their simplicity can appeal to respondents; however, in the long-run interest of respondents in continuing self-reports should be sustained by additional measures. Recommendations for Researchers: Researcher may explore the variety of simple and attractive research instruments, such as “honeycomb” questionnaires and similar, to facilitate data collection and saturate feedback with significant perception of personal experiences in gaining digital literacy skills. Impact on Society: Designing effective digital literacy programmes, including engaging self-assessment methods and tools, aimed at socially disadvantaged people will contribute to their digital inclusion and to solving the issues of digital divide. Future Research: Exploration of diverse research methods and expanding the research toolset in assessing digital literacy training could advance our understanding of important processes and factors in gaining digital skills.


Author(s):  
Brian Detlor ◽  
Heidi Julien

This paper reports progress of a SSHRC-funded research investigation that studies the factors affecting the success of digital literacy skills training offered by community-led organizations, such as public libraries, across Canada. The goal of the study is to identify best practices. The study also seeks to contribute to the theoretical understanding of digital literacy instruction led by community organizations. This paper reports preliminary results of the analysis of interviews with administrators and instructors from organizations in Canada which offer such training, as well as from interviews and surveys collected from people who took part in these organizations’ training activities. Cet article fait état de l'avancement d'une recherche financée par le CRSH qui étudie les facteurs influant sur le succès de la formation en littératie numérique offerte par des organismes communautaires, comme les bibliothèques publiques, partout au Canada. Le but de l'étude est d'identifier les meilleures pratiques. L'étude cherche également à contribuer à la compréhension théorique de l'enseignement de la littératie numérique menée par des organisations communautaires. Cet article présente les résultats préliminaires de l’analyse des entrevues avec des administrateurs et des formateurs d’organismes au Canada qui offrent une telle formation, ainsi que des entrevues et des sondages recueillis auprès de personnes ayant participé aux activités de formation de ces organismes.


2021 ◽  
Vol 91 (4) ◽  
pp. 437-456
Author(s):  
Heidi Julien ◽  
David Gerstle ◽  
Brian Detlor ◽  
Tara La Rose ◽  
Alexander Serenko

2021 ◽  
Vol 8 (2) ◽  
pp. 134
Author(s):  
Azqal Azkia ◽  
Devi Silvia Panjaitan ◽  
Fikri Hanif ◽  
Reni Rahmadani

Abstrak: Proses pelayanan perpustakaan di SMP Kemala Bhayangkari 1 Medan awal nya dilakukan secara konvensional lalu berganti menjadi Sistem Berbasis Teknologi (Web). Terdapat beberapa kendala setelah pergantian sistem tersebut. Hal ini dikarenakan kurang familiarnya siswa terhadap pengunaan Sistem Perpustakaan Berbasis Teknologi (Web), sehingga siswa menjadi kebingungan dalam mengimplementasikan pengunaannya. Untuk itu dilakukan kegiatan pengenalan literasi digital untuk membantu siswa dalam menggunakan sistem perpustakaan. Kegiatan ini dilakukan menggunakan metode seperti, Menyusun Rancangan Kegiatan, Pelatihan dan Penerapan, Evaluasi. Sehinga mendapatkan sebuah hasil Modul Pedoman Penggunaan, media pelatihan penggunaan web perpustakaan, serta video pelaksanaan kegiatan berisi informasi tentang Penggunaan Web Perpustakaan, petunjuk serta saran penggunaan media Web Perpustakaan. Program MBKM terlaksana melalui beberapa rangkaian kegiatan maupun persiapan yang bertujuan untuk mengoptimalkan Pengunaan web perpustakaan di SMP Kemala Bhayangkari 1 Medan, sehingga mempermudah pelayanan untuk belajar disekolah mitra. Kata Kunci: Literasi Digital, Pelatihan, Web, Modul Pelatihan Abstract: The library service process at SMP Kemala Bhayangkari 1 Medan was initially carried out conventionally and then changed to a Technology-Based System (Web). There are several problems after the system change. This is because students are less familiar with the use of the Technology-Based Library System (Web), so that students become confused in implementing its use. For this reason, digital literacy activities were carried out to assist students in using the library system. This activity is carried out using methods such as Preparing Activity Plans, Training, and Implementation, Evaluation. the result of this activity is the Usage Guidelines Module, training media on the use of the library's web, as well as a video of the implementation of activities containing information about the use of the library's web, instructions, and suggestions for using the library's web media. The MBKM program is implemented through several series of activities and preparations aimed at optimizing the use of the library web at SMP Kemala Bhayangkari 1 Medan, thus facilitating services for learning at partner schools. Keyword: Digital Literacy, Training, Web, Training Module


Author(s):  
Miwa Makiko ◽  
Nishina Emi ◽  
Kurosu Masaaki ◽  
Takahashi Hideaki ◽  
Yaginuma Yoshitomo ◽  
...  

2021 ◽  
Author(s):  
Charlie Crabb

This paper explores Canada’s telecommunications policy landscape, with an aim of evaluating its effect on Canada’s digital divide. It looks into decisions made by the CRTC and ISED (and its predecessors), which have influenced the development of broadband infrastructure in Canada. This paper also evaluates the efficacy of digital literacy training programs, aimed at allowing Canadians to leverage connectivity. Finally, it concludes with a discussion about how the Innovation Agenda can be used as a mechanism to narrow Canada’s digital divide.


2020 ◽  
Vol 4 (4) ◽  
pp. 611-618
Author(s):  
Yuli Candrasari Candrasari ◽  
Dyva Claretta ◽  
Sumardjiajti

The teenagers in Gunungsari village, Bumiaji sub-district  already have a smartphone and use the gadget without any guidance and assistance from their parents, most of whom are farmers and farm workers with a low level of education. The dropout rate is quite high as a result of the increasing unemployment rate and immoral issues have surfaced in the life of Gunungsari people since their children got to know the internet. The purpose of this community service program is to apply the results of digital literacy research and mentoring youth in using digital media in a healthy way and how mothers can assist children in using the internet in a healthy manner. The  results obtained from the Digital Literacy training in adolescents who are adolescents of Gunungsari village are able to protect their privacy in cyberspace and teenagers can have good digital literacy. Whereas in the Mother group, digital literacy has been achieved even though at the basic stage, it is around the issue of how to protect children from dependence on the internet and the mothers have downloaded applications that can be used to protect children


10.28945/4301 ◽  
2019 ◽  
Vol 16 ◽  
pp. 113-126
Author(s):  
Elena Maceviciute ◽  
Thomas D. Wilson ◽  
Zinaida Manžuch

Aim/Purpose: To capture digital training experiences, the paper introduces a novel data collection method – a graphic questionnaire. It aims to demonstrate the opportunities and limitations of this tool for collecting feedback from socially disadvantaged participants of digital literacy training about their progress. Background: In training of digital skills for disadvantaged audiences through informal educational interventions, it is important to get sufficient knowledge on factors that lead to their progress in the course of training. There are many tools to measure the achievements of formal education participants, but assessing the effectiveness of informal digital skills training is researched less. The paper introduces a small-scale case study of the training programme aimed at the developing of reading and digital skills among the participants from three socially disadvantaged groups – people with hearing impairments, children from low income families, and elderly persons. The impact of the training on participants was evaluated using different tools, including a short graphic questionnaire to capture the perceptions of the participants after each training. Methodology: We performed a thematic analysis of graphic questionnaires collected after each training session to determine how the students perceived their progress in developing literacy and digital skills. Contribution The findings of the paper can assist in designing assessment of digital literacy programmes that focus not only on final results, but also on the process of gaining digital skills and important factors that facilitate progress. Findings: The graphic questionnaire allowed the researchers to get insights into the perception of acquired skills and progressive achievements of the participants through rich self-reports of attitudes, knowledge gained, and activities during training sessions. However, the graphic questionnaire format did not allow the collection of data about social interaction and cooperation that could be important in learning. Recommendations for Practitioners: Graphic questionnaires are useful and easy-to-use tools for getting rich contextual information about the attitudes, behaviour, and acquisition of knowledge in digital literacy training. They can be used in applied assessments of digital literacy training in various settings. Their simplicity can appeal to respondents; however, in the long-run interest of respondents in continuing self-reports should be sustained by additional measures. Recommendations for Researchers: Researcher may explore the variety of simple and attractive research instruments, such as “honeycomb” questionnaires and similar, to facilitate data collection and saturate feedback with significant perception of personal experiences in gaining digital literacy skills. Impact on Society: Designing effective digital literacy programmes, including engaging self-assessment methods and tools, aimed at socially disadvantaged people will contribute to their digital inclusion and to solving the issues of digital divide. Future Research: Exploration of diverse research methods and expanding the research toolset in assessing digital literacy training could advance our understanding of important processes and factors in gaining digital skills.


Sign in / Sign up

Export Citation Format

Share Document