scholarly journals A systematic literature review of lean six sigma

2020 ◽  
Vol 1003 ◽  
pp. 012096
Author(s):  
Aulia Ishak ◽  
Khawarita Siregar ◽  
Rosnani Ginting ◽  
Dinda Gustia
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Six Sigma ◽  
Lean Six Sigma

Academic leadership and Lean Six Sigma

2016 ◽  
Vol 33 (7) ◽  
pp. 1002-1018 ◽  
Author(s):  
Stephen Anthony ◽  
Jiju Antony
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Six Sigma ◽  
Large Body ◽  
Lean Six Sigma ◽  
Academic Leadership ◽  
Total Quality ◽  
Research Papers ◽  
Content Type

Purpose – The purpose of this paper is to demonstrate the ability to researchers of using design of experiments (DoE) as a structured and systematic approach to performing systematic literature reviews. The authors demonstrate a simple case study illustrating the application of DoE in executing a systematic literature review on two popular topics in higher education: academic leadership and Lean Six Sigma. Design/methodology/approach – The methodology involves the systematic literature review of linking academic leadership with terms such as Lean, Six Sigma, Total Quality Management, Maturity Model and Continuous Improvement. The main tool used to structure the systematic literature review is a Taguchi Orthogonal Array design, specifically an L16 grid and the method is verified by conducting another review, replacing the term academic leadership with simply leadership. Findings – The approach identified at first no research papers linking the terms; however, when academic leadership was replaced with university, 19 research papers where discovered. The verification exercise, linking just leadership with the other search string generated over 1,000 results – demonstrating that the tool can find large volumes of articles if they exist, the search was completed for a ten year time frame – 2004 to 2014. Research limitations/implications – The case study focussed on a field which is known to have little current research and the verification exercise deliberately targeted a known large body of research. The authors will continue to use the approach and refine the technique over time. Practical implications – This approach would help any researcher despite of their discipline to identify opportunities and gaps in the current literature. Originality/value – The paper shows how DoE can be used in an academic research-based process. No other literature review approach currently exists which uses Taguchi approach to DoE to filter the search criteria.

A systematic literature review of Lean Six Sigma in financial services: key finding and analysis

2020 ◽  
Vol 21 (3) ◽  
pp. 331
Author(s):  
V. Raja Sreedharan ◽  
Murugan Pattusamy ◽  
Smriti Mohan ◽  
D. Jinil Persis
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Six Sigma ◽  
Financial Services ◽  
Lean Six Sigma

Lean, six sigma and lean six sigma in the food industry: A systematic literature review

2018 ◽  
Vol 82 ◽  
pp. 122-133 ◽  
Author(s):  
Luana Bonome Message Costa ◽  
Moacir Godinho Filho ◽  
Lawrence D. Fredendall ◽  
Fernando José Gómez Paredes
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Six Sigma ◽  
Food Industry ◽  
Lean Six Sigma

Critical failure factors of Lean Six Sigma: a systematic literature review

2014 ◽  
Vol 31 (9) ◽  
pp. 1012-1030 ◽  
Author(s):  
Saja Albliwi ◽  
Jiju Antony ◽  
Sarina Abdul Halim Lim ◽  
Ton van der Wiele
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Six Sigma ◽  
Poor Quality ◽  
Lean Six Sigma ◽  
Future Research ◽  
Bottom Line ◽  
Content Type ◽  
Top Management Commitment ◽  
Failure Factors

Purpose – Lean Six Sigma (LSS) is a continuous improvement methodology that aims to reduce the costs of poor quality, improve the bottom-line results and create value for both customers and shareholders. The purpose of this paper is to explore the critical failure factors for LSS in different sectors, such as manufacturing, services, higher education, etc. Design/methodology/approach – The following research is based on a systematic literature review of 56 papers that were published on Lean, Six Sigma and LSS in well-known academic databases from 1995 to 2013. Findings – There are 34 common failure factors of LSS cited in this paper. There are some common factors for failure, such as a lack of top management commitment and involvement, lack of communication, lack of training and education, limited resources and others. Many gaps and limitations are discussed in this paper and need to be explored in future research. Originality/value – The paper is one of the first systematic literature reviews to explore the critical failure factors of LSS and discuss the top failure factors from different angles, i.e. countries’ evolution, organisations’ size (small- and medium-sized enterprises and large organisations) and industry nature.

A systematic literature review of Lean Six Sigma in different industries

2016 ◽  
Vol 7 (4) ◽  
pp. 430-466 ◽  
Author(s):  
V. Raja Sreedharan ◽  
R. Raju
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Research Methodology ◽  
Six Sigma ◽  
Design Methodology ◽  
Lean Six Sigma ◽  
Research Papers ◽  
Content Type ◽  
Comprehensive List ◽  
Practical Implications

Purpose The purpose of this paper is to review Lean Six Sigma (LSS) literature and report different definitions, demographics, methodologies and industries. Design/methodology/approach This paper highlights various definitions by different researchers and practitioners. A total of 235 research papers has been reviewed for the LSS theme, research methodology adopted, type of industry, author profile, country of research and year of publication. Findings From the review, four significant LSS classifications were identified that deal with the spread of LSS in different industries followed by observation for classification. Practical implications LSS is a strategy for success, but it did not examine its presence in various Industries. From this paper, readers can understand the quantum of its spread before implementing LSS. For academicians, it will be a comprehensive list of papers for research. Originality/value This paper reviews 235 research papers for their year, author profile, research methodology and type of industry. Various characteristics of LSS definitions and their theme are also reviewed.

How to use lean Six Sigma methodology to improve service process in higher education

2019 ◽  
Vol 10 (4) ◽  
pp. 883-908
Author(s):  
Na Li ◽  
Chad Matthew Laux ◽  
Jiju Antony
Keyword(s):  
Higher Education ◽  
Literature Review ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Service Process ◽  
Bottom Line ◽  
Content Type ◽  
Root Cause ◽  
Lessons Learnt

Purpose The purpose of this paper is to use a practical case study approach to demonstrate the power to use lean Six Sigma (LSS) to improve service process in a higher education institution (HEI). The paper also illustrated the barriers and challenges met and lessons learnt for the LSS adoption in this HEI. Design/methodology/approach Prior to the study, extensive literature review was conducted to understand various aspects of LSS in HE industry. The authors use a single descriptive case study as methodology to explain how DMAIC was applied within a HEI environment. Findings In this LSS case study, the team found HEI service process contains a large human behavior component, which dramatically increases the unpredictability of the entire service delivery process and increases the complexity of the process and the ability of the improvement team to identify the root cause. This case study demonstrates the numerous challenges will occur in working with the intangible factors that are both hard to recognize, quantify and rarely tracked by organization. Practical implications During the research, the pre-award service process was studied, data were recorded and various statistical tool and techniques were used to discover and resolve the root cause. The lessons learnt of the LSS adoption in this service process in HEI and the problems encountered were all recorded in this study, which will be helpful for future research in HEI industry. Originality/value From the literature review, LSS has been widely adopted in manufacturing industry, increased adoption in service, but there has been limited academic research about the implementation in nonprofit, service sectors, particular to higher education industry. The major benefit of implementation LSS in both manufacturing and service is considerable improvement to the bottom line. However, in this HEI case study, it has opened up the direction to implement LSS to better serve your customer as ultimate mission instead of financial gains.

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