Integration of Effort
For a given division of labor, (potential) breakdowns of integration can be traced to either motivational or knowledge-related sources (or both). Integration failures arising from coordination problems require managing the need for and/or the extent of predictive knowledge; those arising from cooperation problems require managing the valence of interdependence. A fruitful area for further enquiry awaits the student of organization design at the intersection of these sources of integration failure. I outlined two possible approaches: a closer look at the interactions between knowledge and motivation-related issues, or a coarser bundling of both into the construct of integration. In particular, given the behavioral assumptions of adaptive rationality, thinking of integration of effort as a search problem may be an area of high research potential. It can help understand organizations as “marvels but not miracles”—how boundedly rational designers can nevertheless organize boundedly rational agents towards accomplishing goals.