Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors

2017 ◽  
Author(s):  
Scott B. Mackenzie ◽  
Nathan P. Podsakoff ◽  
Philip M. Podsakoff
Keyword(s):  
Boundary Conditions ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behaviors ◽  
Organizational Level ◽  
Citizenship Behaviors ◽  
Individual Group ◽  
Environmental Characteristics ◽  
Individual Level ◽  
The Individual

Although the effects of organizational citizenship behaviors on individual-level and organizational-level outcomes have been well documented in the literature, far less is known about the theoretical mechanisms that explain these effects, or the boundary conditions that influence their strengths. Thus, for the purposes of this chapter, after providing a brief summary of the effects of OCB on individual- and organizational-level outcomes, we identify the theoretical mechanisms through which OCBs are believed to produce their effects, and the individual, group, supervisor, task, organizational, and cultural/environmental characteristics that moderate these effects. In addition, we also suggest how several prototypical forms of OCB (helping, sportsmanship, and voice) might be related to these mediators and how the relationships between these different forms of OCB and individual- and organizational-level outcomes might be influenced by these moderators.

scholarly journals Physiotherapist’ job performance, impression management and organizational citizenship behaviors: An analysis of hierarchical linear modeling

PLoS ONE ◽  
2021 ◽  
Vol 16 (5) ◽  
pp. e0251843
Author(s):  
Fu-I Hou ◽  
Yu-Lung Wu ◽  
Min-Hui Li ◽  
Wan-Yun Huang
Keyword(s):  
Job Performance ◽  
Impression Management ◽  
Organizational Citizenship ◽  
Hierarchical Linear Modeling ◽  
Organizational Citizenship Behavior ◽  
Organizational Citizenship Behaviors ◽  
Citizenship Behavior ◽  
Citizenship Behaviors ◽  
Linear Modeling ◽  
Individual Level

Studies on physiotherapists are generally focused on clinical professionalism, with very few examining job performance from a management standpoint. To address this gap, this study sought to investigate the relationship between impression management and organizational citizenship behavior and job performance. This study targeted medical institutions offering rehabilitation and physiotherapy services and conducted a questionnaire survey based on scales developed by domestic and foreign scholars. A total of 600 questionnaires were distributed and 523 valid ones collected. The data was tested and verified using regression analysis and hierarchical linear modeling (HLM). In the survey, the Impression Management Scale, Organizational Citizenship Behavior Scale, and Job Performance Scale indicated that at the individual level, the impression management of physiotherapists is significantly related to their organizational citizenship behaviors and job performance. The organizational citizenship behaviors were also found to have a mediating effect between impression management and job performance. At the group level, impression management had a conditioning effect on organizational citizenship behaviors and job performance. In terms of statistical methods, group-level variables act as moderators, which affects the power of individual-level explanatory variables on outcome variables, i.e., the influence of the slope. The job behaviors of physiotherapists entail direct service and their performance is closely related to organizational development. Impression management gives people certain purposes and behaviors while organizational citizenship behaviors are a type of non-self-seeking, selfless dedication behaviors. Therefore, the motivation of physiotherapists who demonstrate organizational citizenship behaviors should be further explored.

scholarly journals When Servant Leaders Inspire Followers to Become Organizational Citizens? Empirical Evidence From Vietnam

SAGE Open ◽  
2020 ◽  
Vol 10 (1) ◽  
pp. 215824401990018 ◽  
Author(s):  
Nguyen Phan Hanh Thao ◽  
Seung-Wan Kang
Keyword(s):  
Servant Leadership ◽  
Organizational Citizenship ◽  
Self Efficacy ◽  
Interactive Effects ◽  
Servant Leaders ◽  
Citizenship Behaviors ◽  
Individual Level ◽  
The Individual ◽  
The Relationship ◽  
Level Of Analysis

The purpose of this article is to contribute to the existing servant leadership literature, especially at the individual level of analysis in new settings, by examining the potential joint effects of servant leadership, dyadic duration, and job self-efficacy, with organizational citizenship behaviors (OCBs) as the dependent variable. We, after analyzing survey data from 148 leader–follower dyads collected from an engineering venture, find that dyadic duration is a significant moderator of the relationship between servant leadership and OCB. Furthermore, the moderating effect of dyadic duration on the relationship between servant leadership and OCB depends on job self-efficacy, such that the interaction effect is neutralized when job self-efficacy is high rather than low. The findings about interactive effects can provide useful information that will help to better deploy servant leadership in organizations to create positive follower outcomes.

scholarly journals The influence of cognitive style diversity on intra-group relationship conflict, individual-level organizational citizenship behaviors and the moderating role of leader-member-exchange

2019 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Meng Qi ◽  
Steven John Armstrong
Keyword(s):  
Cognitive Style ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behaviors ◽  
Relationship Conflict ◽  
Leader Member Exchange ◽  
Citizenship Behaviors ◽  
Content Type ◽  
Individual Level ◽  
Member Exchange

Purpose This paper aims to investigate the influence of cognitive style diversity on intra-group relationship conflict and individual-level organizational citizenship behaviors (OCBs). The role of leader-member exchange as a moderating variable is also examined. Design/methodology/approach The authors used hierarchical linear modeling and hierarchical regression analysis to analyze results from a sample of 344 members from 83 teams nested within 126 departments in six manufacturing organizations in the People’s Republic of China. Findings Results yielded general support for our hypothesized relationships between cognitive style diversity and intra-group relationship conflict. Leader-member exchange was also found to moderate the relationship between these two variables. Contrary to expectations, there were no relationships between these variables and individual-level organizational citizenship behaviors. Originality/value This research addresses calls from the team diversity and conflict literature to address the understudied area of deep-level cognitive diversity. Second, this study addresses previous calls for more team-level and mixed-level theory and methodology to inform OCB research. Third, this is the first study of group-level cognitive style diversity and the moderating influence of leader-member-exchange and provides valuable insights into ways of mitigating some of the negative effects of cognitive diversity on teams.

Buddhism and decision making at individual, group and organizational levels

2014 ◽  
Vol 33 (8/9) ◽  
pp. 763-775 ◽  
Author(s):  
Priyanka Vallabh ◽  
Manish Singhal
Keyword(s):  
Decision Making ◽  
Practical Wisdom ◽  
Integrative Model ◽  
Organizational Level ◽  
Business Organizations ◽  
Individual Group ◽  
Content Type ◽  
Individual Level ◽  
Core Concepts ◽  
The Individual

Purpose – The purpose of this paper is to explore how practical wisdom rooted in Buddhism can help modern managers make decisions in contemporary business organizations. Design/methodology/approach – The paper suggests a model explaining how individual level Buddhist beliefs in Dependent Origination are reflected in behavior of individual through mindfulness, compassion and expansion of self. The model also explores the consequences of above mentioned behavior in terms of individual, group and organizational level decision making, respectively. Findings – The paper develops propositions which demonstrate the possibility of applying the practical wisdom of Buddhism into the individual, group and organizational decision-making processes. The paper proposes an integrative model and suggests initiatives that can be taken in business organizations and business schools for applying the practical wisdom gleaned from the Buddhist traditions. Research limitations/implications – The paper brought the core concepts of Buddhism as the main point of application in the decision-making process in management. However, this approach is perhaps difficult to grasp for the readers who may not be as conversant with that tradition. Originality/value – Rich eastern traditions have remained underexplored in contemporary business literature. This paper examines the potential contributions from the Buddhist heritage in the crucial decision-making domain in management.

scholarly journals Determinants Analysis of Organizational Citizenship Behaviors

2018 ◽  
Vol 14 (2) ◽  
pp. 234
Author(s):  
Nadia Motii ◽  
Adam Chati
Keyword(s):  
Performance Management ◽  
Organizational Citizenship ◽  
Contextual Performance ◽  
Individual Performance ◽  
Organizational Citizenship Behaviors ◽  
Qualitative Inquiry ◽  
Future Research ◽  
Citizenship Behaviors ◽  
Private Companies ◽  
The Individual

The purpose of this work is to identify the most representative components and dimensions of the Organizational Citizenship Behaviors within the Moroccan context. The first phase of this paper lies on a theoretical framework defining the individual performance concept, and then we will emphasize the different Organizational Citizenship Behaviors' theories. The method involves an exploratory qualitative inquiry based on directive interviews with executives working in the private companies located in the region of Rabat. The present study reassessed the finding of the existing theories in a purposive sample and in a different context. By identifying the different components of the contextual performance within the Moroccan context we can link several organizational behaviors in the same model, which will pave the way to a confirmatory study. This will allow for more organizationnal consideration of contextual performance and may direct future research on performance management.

scholarly journals How work redesign interventions affect performance: An evidence-based model from a systematic review

2019 ◽  
Vol 74 (1) ◽  
pp. 69-104 ◽  
Author(s):  
Caroline Knight ◽  
Sharon K Parker
Keyword(s):  
Systematic Review ◽  
Boundary Conditions ◽  
Work Motivation ◽  
Work Group ◽  
Organizational Level ◽  
Individual Level ◽  
Work Redesign ◽  
Intervention Context ◽  
Negative Effect ◽  
The Individual

It is not yet clear whether work redesigns actually affect individual-, team- or organizational-level performance. In a synthesis of this literature, we conclude there is good overall evidence, with the most promising evidence at the individual level. Specifically, our systematic review assessed whether top-down work redesign interventions affect performance and, if so, why (mechanisms) and when (boundary conditions). We identified 55 heterogeneous work redesign intervention studies, of which 39 reported a positive effect on performance, two reported a negative effect, and 14 reported mixed effects. Of five types of work redesign, the evidence that work characteristics can explain the effect of redesign interventions on performance was most promising for relational interventions, and participative and non-participative job enrichment and enlargement. Autonomous work group and system-wide interventions showed initial evidence. As to ‘why’ work redesigns enhance performance, we identified change in work motivation, quick response and learning as three core mechanisms. As to ‘when’, we showed that intervention implementation, intervention context (including alignment of organizational systems, processes and the work redesign) and person factors are key boundary conditions. We synthesize our findings into an integrative multilevel model that can be used to design, implement and evaluate work redesigns aimed at improving performance.

Sign in / Sign up

Export Citation Format

Share Document