scholarly journals Megaproject Stakeholder Management

Author(s):  
Graham M. Winch

Effective stakeholder management is crucial for megaproject development and delivery. This chapter provides an extensive review of the project stakeholder management literature, which is largely instrumental rather than descriptive or normative, and in particular fails to address the stakes of the natural environment and future generations in megaprojects. Drawing on developments in stakeholder management theory in strategic management research, the chapter proposes to broaden the agenda to a megaprojects and society perspective and to stress the political, economic, and ethical aspects in the context of an analysis which draws on institutional theory.

2016 ◽  
Vol 34 (5) ◽  
pp. 731-751 ◽  
Author(s):  
Andrea Pérez ◽  
Ignacio Rodríguez del Bosque

Purpose – Based on the principles of the stakeholder management theory, the purpose of this paper is to explore customers’ multidimensional perceptions of both banking companies and the corporate social responsibility (CSR) orientations of these companies. The paper also explores how these multidimensional perceptions affect customer identification and satisfaction towards banking companies. Design/methodology/approach – A structural equation model is tested using information collected from 1,124 banking service customers. Findings – The findings demonstrate that customers’ perceptions of customer-related CSR and broad legal and ethical issues have significant positive impact on both customer identification and satisfaction with banking companies. Perceptions of shareholder-related CSR also significantly boost customer satisfaction. In contrast, perceptions of employee- and community-related CSR do not have a profound effect on customer identification or satisfaction. These findings also confirm the importance of customer identification with the company as a key mediator in their satisfaction responses to the multidimensional perceptions of the companies’ CSR orientations. Originality/value – The contribution of the paper is based on the exploration of a multidimensional approach, relying on the principles of the stakeholder management theory to study customer responses and perceptions of the CSR orientations of banking companies. Previous scholars have reported mixed findings while exploring customer responses to their perceptions of companies’ CSR orientations. However, they frequently considered customer CSR perceptions either as one-dimensional or a reflective second-order construct, thus ignoring the possibility of multidimensional CSR perceptions having multiple effects on customer responses such as identification and satisfaction.


1999 ◽  
Vol 9 (3) ◽  
pp. 453-483 ◽  
Author(s):  
Darryl Reed

Abstract:This article elaborates a normative Stakeholder Management Theory (SHMT) from a critical theory perspective. The paper argues that the normative theory elaborated by critical theorists such as Habermas exhibits important advantages over its rivals and that these advantages provide the basis for a theoretically more adequate version of SHMT. In the first section of the paper an account is given of normative theory from a critical theory perspective and its advantages over rival traditions. A key characteristic of the critical theory approach is expressed as a distinction between three different normative realms, viz., legitimacy, morality, and ethics. In the second section, the outlines of a theory of stakeholder management are provided. First, three basic tasks of a theoretically adequate treatment of the normative analysis of stakeholder management are identified. This is followed by a discussion of how a critical theory approach to SHMT is able to fulfill these three tasks.


2004 ◽  
Vol 14 (4) ◽  
pp. 713-728 ◽  
Author(s):  
Jane Wei-Skillern

Shell’s efforts to integrate the stakeholder management approach into its business practice worldwide involved the gradual development of a long-term, comprehensive strategy. This paper draws on stakeholder management theory and Shell’s experience to identify critical factors that contribute to the process of institutionalizing the principle of stakeholder management in a global company. A key lesson to be drawn from the case is the necessity of ensuring that the process allows for continuous learning, adaptation, and refinement.


Futures ◽  
2021 ◽  
pp. 363-379
Author(s):  
Julia Nordblad

This chapter examines how the relationship between present and future generations has been articulated and envisaged in four discussions on climate change and global environmental crises from the late 1980s onward. Nordblad exemplifies how the very concept of future generations harbours disparate and sometimes conflicting views over the extent future generations can be known, and the political, economic, and ethical complexities embedded in constructions of the relationship between present and future generations. She explores climate economics with its presumptions about substitutable and transgenerational values; Pope Francis’s encyclical on the environment, which describes future generations as a call for moral regeneration; the Brundtland Report, which emphasizes solidarity in the allocation of common resources; and the academic discussion on the non-identity problem, posing our relation to future generations as a moral and political enigma.


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