An examination of the cross‐cultural differences in service quality: the example of Mexico and the USA

1996 ◽  
Vol 13 (3) ◽  
pp. 43-53 ◽  
Author(s):  
Paul Herbig ◽  
Alain Genestre
2000 ◽  
Vol 86 (3_suppl) ◽  
pp. 1247-1248 ◽  
Author(s):  
Mark Griffiths

Comments are made on an article by Funk, et al. about children and electronic games. This author argues the cross-cultural differences and developmental effects must be taken into account and that the categorization system of videogames based on content is incomplete or too general to cover the complex actions of contemporary videogames. These factors alone may have implications for research.


2016 ◽  
Vol 48 (2) ◽  
pp. 217-224 ◽  
Author(s):  
Cheng-Hong Liu ◽  
Yi-Hsing Claire Chiu ◽  
Jen-Ho Chang

Previous studies have shown that Easterners generally perceive themselves as having lower subjective well-being compared with Westerners, and several mechanisms causing such differences have been identified. However, few studies have analyzed the causes of such differences from the perspective of the cross-cultural differences in the meanings of important life events such as whether people receive approval from others. Specifically, events regarding others’ approval might have different meanings to and influences on Easterners and Westerners. Thus, the degree of fluctuation of people’s views of self-worth in response to these events (i.e., others’ approval contingencies of self-worth [CSW]) probably differs between Easterners and Westerners. This may be a reason for cross-cultural differences in subjective well-being. We investigated two samples of undergraduate students from Taiwan and the United States to examine the mediating role of others’ approval CSW in forming cross-cultural differences in subjective well-being. The results revealed that Taiwanese participants exhibited lower subjective well-being and higher others’ approval CSW than American participants. In addition, others’ approval CSW partially mediated the cross-cultural differences in subjective well-being. Thus, one reason for lower subjective well-being among Easterners was likely that their self-esteem was more prone to larger fluctuations depending on whether they receive approval from others in everyday life.


Author(s):  
MARIANA BAICU

Negotiation is a kind of communication between contractual partners having a target, a consensual objective to achieve. In an international negotiation, the businessmen have to know the culture of their partner in order to approach him according to his language, habits, traditions, moral and religious customs. In Europe we know two kinds of cultures: monochronic and polychronic cultures and some authors describe the cultural trinity (Northern, Central and Southern geographical oriented cultures). In the European Union the trend is to have UNITY IN DIVERSITY, proper to the prospective European family, defined by tolerance, understanding, competitive alliances and win-win negotiations. This goal will be achieved by knowing the cross cultural differences, playing the role of the adult negotiator, tolerant, knowing and understanding each other.


1996 ◽  
Vol 82 (3_suppl) ◽  
pp. 1232-1234 ◽  
Author(s):  
Gowri Parameswaran ◽  
Geetha Krishna

Piaget and Inhelder (1967) outlined three stages of spatial representation of the environment culminating in an abstract map-like understanding of space. 120 boys and 120 girls from India and the USA were asked to draw a map of their neighborhoods displaying roads and other landmarks, especially their homes and schools. Analyses indicated both gender and cross-cultural differences in the stage performance of the participants. Implications of these findings as well as future lines of research are discussed.


2010 ◽  
Vol 9 (8) ◽  
pp. 336-336
Author(s):  
W. Fushikida ◽  
K. Schloss ◽  
K. Yokosawa ◽  
S. Palmer

2017 ◽  
Author(s):  
Jincai Li ◽  
Longgen Liu ◽  
Elizabeth Chalmers ◽  
Jesse Snedeker

Past work has shown systematic differences between Easterners’ and Westerners’ intuitions about the reference of proper names. Understanding when these differences emerge in development will help us understand their origins. In the present study, we investigate the referential intuitions of English- and Chinese- speaking children and adults in the U.S. and China. Using a truth-value judgement task modelled on Kripke's classic Gödel case, we find that the cross-cultural differences are already in place at age seven. Thus, these differences cannot be attributed to later education or enculturation. Instead, they must stem from differences that are present in early childhood. We consider alternate theories of reference that are compatible with these findings and discuss the possibility that the cross-cultural differences reflect differences in perspective-taking strategies


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