Sustainable service supply chain management: from a systematic literature review to a conceptual framework for performance evaluation of service only supply chain

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ramji Nagariya ◽  
Divesh Kumar ◽  
Ishwar Kumar
Keyword(s):  
Supply Chain ◽  
Performance Evaluation ◽  
Supply Chain Management ◽  
Literature Review ◽  
Conceptual Framework ◽  
Organizational Performance ◽  
Systematic Literature Review ◽  
Chain Management ◽  
Content Type ◽  
Service Supply Chain

PurposeDespite increasing attentions to sustainable service supply chain management (SSSCM), a framework for performance evaluation of sustainable service only supply chain management (SSOSCM) is still missing. This paper tries to fill this gap and provides a novel conceptual framework.Design/methodology/approachThe articles related to SSSCM are fetched from the databases of SCOPUS and Web of Science. Analysis of 174 articles identified by the systematic literature review is further carried out.FindingsThis research identifies the sustainable practices for service only supply chain (SOSC) as environmental management, social management, economic management, customer management, health, safety and risk management, technical sustainability, institutional sustainability, information and technology management as well as two performance measurement criteria as operational performance and organizational performance. This paper provides a novel conceptual framework for the performance evaluation of SSOSCM. The results call for future exploration in the following three broad directions-(1) customer's perception, involvement and their behaviour towards sustainability in SOSC context; (2) trade-off, incentive mechanism and multilevel evaluation for achieving sustainability in SOSC and (3) sustainability in SOSC from various point of views.Practical implicationsThe managers can use the framework to assess the performance of the organization while researchers can explore the discussed research gaps.Originality/valueThis is the first paper that provides a novel conceptual framework for the performance evaluation of SSOSCM as well as potential future research directions.

Healthcare supply chain management: literature review and some issues

2018 ◽  
Vol 15 (3) ◽  
pp. 265-287 ◽  
Author(s):  
Bhavana Mathur ◽  
Sumit Gupta ◽  
Makhan Lal Meena ◽  
G.S. Dangayach
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Literature Review ◽  
Organizational Performance ◽  
Critical Role ◽  
Sample Survey ◽  
Future Research ◽  
Chain Management ◽  
Content Type ◽  
Potential Benefits

PurposeThe purpose of this paper is to examine the causal linkages among supply chain practices, effectiveness of supply chain performance (SCP) and organizational performance (OP) in Indian healthcare industries.Design/methodology/approachThis paper is helpful in developing a framework for linking a healthcare supply chain practice to its OP, and thus identifies how such a linkage can be connected to the effectiveness of SCP. Such effort also enables the authors to derive a set of recommended supply chain practices for SC performance.FindingsFrom the literature review, this paper finds that, in the context of Indian healthcare industries, efficient SC performance may play a critical role for overall OP improvement, as there is a close interrelationship between supply chain management (SCM) practices and SCP that may have a more significant effect on OP improvement.Research limitations/implicationsThe principle limitation of the paper is that it is performed only in a particular industry and with a questionnaire survey which could be extended in future for other industries also. Another limitation of the paper is that it is focused only on the SCP of medical device and equipment supply chain which is a small portion of the whole healthcare supply chain, and therefore requires further research covering various other domains of healthcare supply chain. Another limitation of the study is that the sample survey has been taken from only one respondent per company at one point of time which may create biasness in the results. Thus, future research should collect data through multiple members from the organization.Practical implicationsThis study contributes to know the effect of SCM practices on healthcare SCP and provides a practical and useful tool to evaluate the extent of effectiveness of SCP and finally their impact on the healthcare OP. Finally, this study provides conceptual and descriptive literature regarding SCM practices that leads to improvement in healthcare performance.Social implicationsThis study adds to the knowledge on healthcare SCM performance by exploring the relationship between supply chain practices, healthcare SCP and healthcare OP and by developing and testing a research framework thus help in improving patient satisfaction.Originality/valueThis study attempts to show how the potential benefits of supply chain practices can no longer be ignored in healthcare supply chain.

Dynamic capabilities in humanitarian supply chain management: a systematic literature review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Abdussamet Polater
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Dynamic Capabilities ◽  
Future Research ◽  
Chain Management ◽  
Content Type ◽  
Humanitarian Supply Chain ◽  
Humanitarian Supply Chain Management

PurposeThe main purpose of this paper is to examine the extant literature of humanitarian supply chain management (HSCM) which specifically use dynamic capabilities (DCs) view. By this means, the objectives of this study are to identify and assess the DCs used in the HSCM context, the factors positively and negatively affecting the DCs and how the DCs affect humanitarian supply chain (HSC) operations. Furthermore, this research aims to give directions for future research in the field of HSCM.Design/methodology/approachThis study adopts systematic literature review (SLR) approach proposed by Denyer and Tranfield (2009). Based on a SLR, this study synthesizes and compares the evidence, has a specific focus and research questions, has certain inclusion and exclusion criteria and provides evidence-based implications to the researchers and practitioners. This is a method which is replicable, transparent and auditable. The SLR methodology provides scholars and practitioners a basis for comprehending the current situation of relevant topic and taking correct steps in their future actions.FindingsThis SLR deduces that applying DCs view is still in its infancy in the HSCM literature. The result of this SLR reveals that supply chain agility (SCA), supply chain resilience (SCR), reconfiguration/transformation, integration, (short-term) collaboration, sustaining, sensing, seizing and knowledge access DCs have been used in the HSCM literature. In addition, it is determined that only one paper analyzed the influence of DCs on predisaster performance while rest of the papers focused on the postdisaster performance.Originality/valueThe result of the exhaustive literature search indicates that this is the first SLR that specifically analyzes the application of DCs view in the HSCM domain. This investigation determined the DCs used in HSCM and revealed the relations between the dependent and independent variables through the comprehensive model. In this way, this review provides a guidance to researchers in conduct their future investigations and practitioners to carry out supply chain (SC) operations by considering the factors affecting their operations.

Supply chain integration and Industry 4.0: a systematic literature review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Saurabh Tiwari
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Conceptual Framework ◽  
Organizational Performance ◽  
Systematic Literature Review ◽  
Industry 4.0 ◽  
Building Blocks ◽  
Supply Chain Integration ◽  
Extensive Literature ◽  
Content Type

PurposeThe current industrial revolution is powered by data, which is also referred as Industry 4.0. The Industry 4.0 has attracted significant attention from academia and the industry professionals. The supply chain integration (SCI) has played a significant role in enhancing supply chain performance and organizational performance. This study explores the relationship between Industry 4.0 and SCI via an extensive literature review to understand the various levels of integration with the supply chain processes and to identify missing links, through a framework, and suggest further research directions.Design/methodology/approachIn this paper, we have used systematic literature review approach to identify the building blocks of the conceptual framework, which is the main contribution of the present study. We have used Scopus database to search literature using keywords.FindingsThe study offers some interesting insights that may help scholars to advance theoretical debates. Moreover, the study also provides interesting direction to the practitioners engaged in supply chain management in data-driven environment. In this study, we have proposed a conceptual framework for the adoption of Industry 4.0 and SCI.Research limitations/implicationsIn this study we have proposed a conceptual framework. However, the framework is yet to be empirically tested. Hence, we caution readers to evaluate the findings of the present study in context to its limitations. This is an attempt to develop a conceptual framework which may be tested using longitudinal data.Originality/valueThe present work helps in integrating two independent subjects', i.e. Industry 4.0 and SCI. The theoretical framework presented here integrates Industry 4.0 and SCI which can be useful to the practitioners and policymakers engaged in implementing Industry 4.0.

Competence in supply chain management: a systematic review

2017 ◽  
Vol 22 (2) ◽  
pp. 200-218 ◽  
Author(s):  
Pernilla Derwik ◽  
Daniel Hellström
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Scientific Journal ◽  
Organizational Level ◽  
Business Success ◽  
Chain Management ◽  
Content Type ◽  
The Subject

Purpose This paper aims to present an integrated view of the literature published on all aspects and facets of competence in supply chain management (SCM) and furthermore provides a framework for classifying and analyzing literature to facilitate further study, practice and research. Design/methodology/approach A systematic literature review identified 98 peer-reviewed scientific journal publications on the subject of competence in SCM. Findings This review identifies and classifies the key content of the subject based on whose competence (level of analysis) and the type of competence (competence element), resulting in a framework that brings together aspects at the individual and organizational level, and of the functional, relational, managerial and behavioral elements of competence from the SCM literature. It furthermore displays the timeliness and wide-ranging character of the subject, as presented by the evolutionary timeline and the main research streams. Research limitations/implications Although competence in SCM is a key to business success, the subject is ambiguous and an explicit need exists for more research. This paper provides a foundation for future examination of and theory building in this subject. It also alerts researchers to complementary studies outside of their own “customary” domains. Practical implications This paper can support managers in their pursuit to secure competence in SCM and thereby improve outcomes on both individual and organizational level. It can furthermore assist in the development of relevant programs and training sessions. Originality/value To the best of authors’ knowledge, this work represents the first systematic literature review on the subject of competence in SCM. In addition, it proposes a taxonomy for mapping and evaluating research on this subject.

scholarly journals Towards responsible conflict minerals supply chain management: a systematic literature review and a supply chain governance framework

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jamal El Baz ◽  
Fedwa Jebli ◽  
Akenroye Temidayo ◽  
Anass Cherrafi
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Future Research ◽  
Chain Management ◽  
Content Type ◽  
Main Research ◽  
Conflict Minerals ◽  
Supply Chain Governance

PurposeLiterature on conflict minerals supply chain management issues has witnessed a significant surge during the last decade. The authors review how CM research addressed supply chain issues over the last decades and present a critical assessment of such literature based on supply chain governance theory.Design/methodology/approachA systematic literature review approach was adopted, and a sample of 122 papers were identified in relevant journals. A descriptive, thematic and content analysis of the papers is presented to delineate the structure and the main research clusters of the literature.FindingsThe authors provide a comprehensive assessment of CMSC literature and identify four main research clusters. Most research has focussed on operational practices and adopted a fragmented approach to CMSC issues. Accordingly, the authors provide research propositions related to under-explored aspects in extant literature.Research limitations/implicationsThis study has a number of implications. Practitioners and researchers will gain a greater understanding of specific CMSC issues which have been addressed in current literature and of how responsible CMSC actions can be implemented.Originality/valueThis study is one of the first literature reviews of publications on CMSC from a supply chain governance perspective. This review presents an overarching map of CMSC literature and a series of propositions to inform future research.

The thematic landscape of literature on supply chain management in India: a systematic literature review

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Srichandan Sahu ◽  
K.V.S.S. Narayana Rao
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Adoption Process ◽  
Chain Management ◽  
Content Type ◽  
Subject Areas ◽  
The Subject ◽  
Level 1

PurposeTo assess the state of supply chain management (SCM) research in India and to understand the research trends and methodologies used. The present study also aims to create a taxonomy of the subject areas researched in India.Design/methodology/approachThe present study employed the systematic literature review methodology. Literature from 395 peer journal papers in 67 leading journals over a 20-year period (2000–2020 Quarter-1) was comprehensively reviewed and assessed.FindingsSCM research in India started around the year 2000. The quantum of research was low (single digit) until 2010. There has been steady growth over the last decade, and over 50% of the total papers up until now has been published in the last four years. The present study created a three-tiered taxonomy of the subject areas and classified the papers as per it. The first tier (level-1) has seven categories (SCM strategy, network design, SCM processes and integration, IT systems, skills, performance measurement and others). A perusal of the newly created taxonomy revealed that, except for a few areas under level-1 categories (such as SCM processes and SCM strategy), the other level-1 categories have not seen much research. Similarly, there is little or no research in a large number of level-2 categories (such as outsourcing strategy, channel strategy, demand management, demand fulfillment, customer relationship management, integrated supply chain planning, new product development, returns, supply chain orientation, performance monitoring, performance improvement, SCM adoption process, SCM implementation issues and quantified benefits of SCM). Methodologically, the rigor of SCM research in India needs improvement.Originality/valueA comprehensive taxonomy of SCM subject areas researched in India at three cascading levels was created for the first time in the present study. The taxonomy will help provide researchers with a clear understanding of the structure of the subject areas and help in identifying areas where research has been carried out and the subject areas where gaps exist for future research to proceed. The present study also provides an overview of the methodological rigor of SCM research in India and points out some of the limitations that researchers should avoid in future studies.

Human resource management issues in supply chain management research

2014 ◽  
Vol 44 (6) ◽  
pp. 434-463 ◽  
Author(s):  
Nils-Ole Hohenstein ◽  
Edda Feisel ◽  
Evi Hartmann
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Resource Management ◽  
Literature Review ◽  
Human Resource Management ◽  
Human Resource ◽  
Systematic Literature Review ◽  
Future Research ◽  
Chain Management ◽  
Content Type

Purpose – With today's increasing globalization and associated growing demand for talented supply chain managers, human resource management (HRM) in supply chain management (SCM) has emerged as a top priority for firms. However, a thorough analysis of HRM issues in SCM research has not been made so far. To address this gap this paper provides a systematic and comprehensive literature review. The purpose of this paper is threefold: to analyze HRM/SCM issues published in leading SCM journals, to identify different HRM research streams in the SCM literature and to propose areas for future research. Design/methodology/approach – This paper employs a systematic literature review methodology. The selected journal articles are categorized on the basis of an analytical framework that contains seven HRM/SCM research streams derived from the extant literature. Findings – The systematic literature review indicates a growing focus on HRM/SCM issues in recent years, a trend that is predicted to continue. Additionally, the study findings show that research has primarily emphasized certain popular categories while other crucial ones lack analysis. Originality/value – This paper presents a structured overview of 109 peer-reviewed articles published in leading academic journals from 1998 to 2014. The review structures extant HRM/SCM literature and highlights its critical importance in SCM research. Topical gaps in the literature are identified as areas for future research.

Application of blockchain technology for agrifood supply chain management: a systematic literature review on benefits and challenges

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ayushi Srivastava ◽  
Kavya Dashora
Keyword(s):  
Content Analysis ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Literature Review ◽  
Citation Analysis ◽  
Systematic Literature Review ◽  
Chain Management ◽  
Content Type ◽  
Blockchain Technology ◽  
Depth Analysis

PurposeThis study aims to explore and analyze the application of blockchain technology (BKCT) in agrifood supply chain management (AFSM).Design/methodology/approachA systematic literature review (SLR) using Scopus, Emerald and Web of Science covering publications from 2016 to 2021 (till June). Out of 429 papers, 89 papers were shortlisted from journals based on citation analysis. The citation analysis was followed by a content analysis was for an in-depth analysis.FindingsRegarding the application of BKCT in the agrifood supply chain, the study highlights the issue of food safety, traceability, transparency, eliminating intermediaries and integrating Internet of things (IoT) with BKCT as prominent applications in the agrifood sector. The study also uses the case of honey supply chain to use the explored applications in the agrifood sector and provides a traceability solution based on blockchain integrated with IoT. The challenges of BKCT as identified in the study are scalability, privacy, security, lack of regulations and lack of skills and training.Research limitations/implicationsThe review considers only academic papers obtained from specific databases with their relevance based on number of citations.Originality/valueThe study contributes to filling the existing research gap through this SLR on the application of BKCT in AFSCM. The content analysis further assists in exploring the benefits and challenges of BKCT in the agrifood sector. Thus, the academic articles selected aid in this process.

Mobile supply chain management in the Industry 4.0 era

2018 ◽  
Vol 31 (1) ◽  
pp. 173-192 ◽  
Author(s):  
João Barata ◽  
Paulo Rupino Da Cunha ◽  
Janusz Stal
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Industry 4.0 ◽  
Current Knowledge ◽  
Future Research ◽  
Chain Management ◽  
Content Type ◽  
Research Fields

Purpose The purpose of this paper is to identify avenues for future research in mobile supply chain management (mSCM) in the advent of Industry 4.0. Design/methodology/approach A systematic literature review was used to identify, classify, and analyze current knowledge, identify trends, and propose recommendations for future research. Findings Other research fields, such as operations, production, industrial engineering, and computer science, seem to have a head start in research into Industry 4.0. Several avenues are suggested for investigation under an information systems lens. Research limitations/implications Despite the care taken in the systematic literature review, the language (English), the selected keywords, and selected databases represent a natural limitation. Practical implications With Industry 4.0 at the top of the agenda of managers and countries, it is important to identify relevant research avenues. Originality/value A gap between the extant literature on mSCM and new concerns raised by Industry 4.0 is presented, and some research opportunities to close those gaps are proposed.

Service-dominant logic and supply chain management: a systematic literature review

2017 ◽  
Vol 32 (8) ◽  
pp. 1109-1124 ◽  
Author(s):  
Ceren Altuntas Vural
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Resource Sharing ◽  
Service Dominant Logic ◽  
Chain Management ◽  
Content Type ◽  
Research Opportunities ◽  
Dominant Logic

Purpose This study aims to contribute to the scholarly fields of supply chain management (SCM) and service-dominant logic (SDL) by conducting a systematic literature review on business-to-business (B2B) marketing and SCM studies. Design/methodology/approach After the collection and refinement of 127 articles on SDL and SCM interface, descriptive and thematic analyses were applied to discover the current situation and the existing research streams in the literature. Findings The SDL-SCM literature focuses on five main research streams which are value co-creation and value-in-use, integration and relationship management, resource sharing, servitization and service supply chains. Each of them are explored in depth, and future research opportunities are proposed. Research limitations/implications The research is limited with the selected articles. Future scholarly attention to the intersection between SDL and SCM will enhance the knowledge on these fields. Originality/value The study contributes to both of these fields by summarizing the existing scholarly research and proposing research opportunities for scholars. It is one of the first efforts to systematically review the interface between SCM and SDL.

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