Service supply chain: from bibliometric analysis to content analysis, current research trends and future research directions

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ramji Nagariya ◽  
Divesh Kumar ◽  
Ishwar Kumar
Keyword(s):  
Content Analysis ◽  
Bibliometric Analysis ◽  
Service Providers ◽  
Research Trends ◽  
Future Research ◽  
Research Directions ◽  
Content Type ◽  
Logistics Service ◽  
Logistics Service Providers ◽  
Future Research Directions

PurposeThe purpose of this study is to carry out the systematic literature review, bibliometric analysis and content analysis of extant literature of service supply chain (SSC).Design/methodology/approachSystematic literature review (SLR) technique was used for identifying the research papers. In the first step after reading titles, abstracts and keywords and, full-length articles wherever required, papers not related to SSC were removed. In second steps papers were read more critically and papers not related to SSC were removed. Finally on 502 papers bibliometric and content analysis was further carried out. Content analysis was based on the clusters formed by bibliographic coupling. Further, content analysis of the recent articles revealed the current research trends and research gaps.FindingsThis paper identified the six existing research diversifications in SSC as (1) logistics SSC, (2) model, framework and conceptual papers, (3) third-party logistics service providers, (4) articles from various perspective, (5) measurement of quality and performance on services and (6) impact of adoption of technology, cooperation and branding on logistics service providers. Further, six future research directions are also provided.Practical implicationsThis research provides a clear view of the progression of publication, research diversification, research themes of six identified clusters, sub-themes of clusters and content analysis of each cluster. Content analysis of recent articles reveals the current research trend and future research directions.Originality/valueThis is a first of its kind of study which presents the diversification of research areas within SSC, bibliometric analysis, content analysis and provides actionable future research direction.

Outsourcing in humanitarian logistics – status quo and future directions

2020 ◽  
Vol 50 (4) ◽  
pp. 403-438 ◽  
Author(s):  
Timo Gossler ◽  
Tina Wakolbinger ◽  
Christian Burkart
Keyword(s):  
Conceptual Framework ◽  
Delphi Study ◽  
Service Providers ◽  
Humanitarian Logistics ◽  
Future Research ◽  
Research Gaps ◽  
Content Type ◽  
Five Dimensions ◽  
Logistics Service ◽  
Logistics Service Providers

PurposeOutsourcing of logistics has great importance in disaster relief. Aid agencies spend several billion US dollars every year on logistics services. However, the concept of outsourcing has not been established adequately in literature on humanitarian logistics, leading to a fragmented view of the practice. This paper provides a holistic perspective of the concept by constructing a conceptual framework to analyze both practice and research of outsourcing in humanitarian operations. Based on this analysis, we explore future trends and identify research gaps.Design/methodology/approachThe paper is based on a structured review of academic literature, a two-round Delphi study with 31 experts from aid agencies and a complementary full-day focus group with twelve experts from aid agencies and logistics service providers.FindingsThe paper systemizes the current practice of outsourcing in humanitarian logistics according to a conceptual framework of five dimensions: subject, object, partner, design and context. In addition, it reveals ten probable developments of the practice over the next years. Finally, it describes eight important research gaps and presents a research agenda for the field.Research limitations/implicationsThe literature review considered peer-reviewed academic papers. Practitioner papers could provide additional insights into the practice. Moreover, the Delphi study focused on the perspective of aid agencies. Capturing the views of logistics service providers in more detail would be a valuable addition.Originality/valueThe paper establishes the academic basis for the important practice of outsourcing in humanitarian logistics. It highlights essential research gaps and, thereby, opens up the field for future research.

Exploring urban institutional pressures on logistics service providers

2016 ◽  
Vol 46 (2) ◽  
pp. 153-176 ◽  
Author(s):  
William J Rose ◽  
Diane A Mollenkopf ◽  
Chad W. Autry ◽  
John E. Bell
Keyword(s):  
Urban Environment ◽  
Urban Areas ◽  
Service Providers ◽  
Academic Disciplines ◽  
Future Research ◽  
Theory Approach ◽  
Content Type ◽  
Logistics Service ◽  
Logistics Service Providers ◽  
Starting Point

Purpose – As global populations become increasingly urbanized and urban areas grow in density and complexity, many firms seeking to operate in these areas face significant new challenges. The purpose of this paper is to identify the approaches utilized by urban logistics service providers to overcome the issues resulting from urban density and complexity. The paper also identifies potential directions for future research based on the research findings. Design/methodology/approach – The study followed a grounded theory approach (Corbin and Strauss, 2008) to uncover the approaches utilized by logistics service providers to adapt to urban environments. Findings – The urban environment exerts certain coercive and mimetic pressures on logistics service providers. To overcome these pressures, urban logistics service providers seek to manage space, resources, and legitimacy in the urban environment. Research limitations/implications – This research followed an inductive approach, and therefore, further empirical research is required to ensure statistical generalizability. Additionally, all research participants are currently employed in the USA, and so further research at the international level should be conducted. Practical implications – The framework presented will enable firms seeking to enter the urban market to more quickly adapt to the specific pressures of the urban ecology. Originality/value – While literature from several academic disciplines outline problems and solutions specific to urban areas, little qualitative, inductive research has been conducted in the field of urban logistics. The current research serves as a starting point for further urban logistics research.

scholarly journals A Holistic Review of Public-Private Partnership Literature Published between 2008 and 2018

2019 ◽  
Vol 2019 ◽  
pp. 1-18 ◽  
Author(s):  
Liang Ma ◽  
Junning Li ◽  
Ruoyu Jin ◽  
Yongjian Ke
Keyword(s):  
Systematic Review ◽  
Project Management ◽  
Bibliometric Analysis ◽  
State Of The Art ◽  
Research Trends ◽  
Future Research ◽  
Science Mapping ◽  
Research Directions ◽  
Private Partnership ◽  
Future Research Directions

Adopting a holistic approach in the review of the public-private partnership (PPP) literature published since 2008 by incorporating scientometric analysis and further systematic analysis, this study aims to provide the big picture of the state-of-the-art research in PPP by addressing major issues and suggesting research trends in PPP. Following a three-step research methodology, this study started from a bibliometric analysis with science mapping to provide the state-of-the-art information on PPP research keywords, scholars, journal articles, institutions, and countries. A further systematic review was also conducted to identify future research directions of PPP in project management. The review of the existing literature in PPP revealed that there had been insufficient systematic approach in summarizing the research topics and proposing new research trends in PPP-related project management. It was further indicated that sustainability and innovation in PPP could be further studied, such as integrating building information modeling with PPP. Factors related to barriers in PPP implementation would continue growing. Future research directions in PPP were also proposed following the systematic review, for example, comparative studies of PPP practice between developing and developed countries. The current study provides a comprehensive approach by integrating bibliometric analysis, science mapping, and qualitative analysis in the latest PPP research. It reveals the contemporary research themes in PPP and provides directions for near-future directions of PPP research in project management.

scholarly journals Research status in Halal: a review and bibliometric analysis

2020 ◽  
Vol 2 (1) ◽  
pp. 23-41 ◽  
Author(s):  
Abid Haleem ◽  
Mohd Imran Khan ◽  
Shahbaz Khan ◽  
Abdur Rahman Jami
Keyword(s):  
Systematic Review ◽  
Network Analysis ◽  
Bibliometric Analysis ◽  
Research Area ◽  
Bibliometric Study ◽  
Future Research ◽  
Research Directions ◽  
Content Type ◽  
Future Research Directions ◽  
Scopus Database

Purpose Halal is an emerging business sector and is steadily gaining popularity among scholars and practitioners. The purpose of this paper is to critically evaluate and review the reported literature in the broad area of Halal using bibliometric technique and network analysis tools. Moreover, this paper also proposes future research directions in the field of Halal. Design/methodology/approach This paper employed a systematic review technique followed by bibliometric analysis to gain insight and to evaluate the research area associated with Halal. Furthermore, data mining techniques are used for analysing the concerned article title, keywords and abstract of 946 research articles obtained through the Scopus database. Finally, network analysis is used to identify significant research clusters. Findings This study reports top authors contributing to this area, the key sub-research areas and the influential works based on citations and PageRank. We identified from the citation analysis that major influential works of Halal are from the subject area of biological science and related areas. Further, this study reports established and emerging research clusters, which provide future research directions. Research limitations/implications Scopus database is used to conduct a systematic review and corresponding bibliometric study; the authors might have missed some peer-reviewed studies not reported in Scopus. The selection of keywords for article search may not be accurate for the multi-disciplinary Halal area. Also, the authors have not considered the banking/financial aspects of Halal. The proposed four research clusters may inform potential researcher towards supporting the industry. Originality/value The novelty of the study is that no published study has reported the bibliometric study and network analysis techniques in the area of Halal.

Mapping the intellectual structure of short food supply chains research: a bibliometric analysis

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jianli Luo ◽  
Yuanxiang Liang ◽  
Yanhu Bai
Keyword(s):  
Supply Chains ◽  
Citation Analysis ◽  
Bibliometric Analysis ◽  
Food Supply ◽  
Future Research ◽  
Research Directions ◽  
Content Type ◽  
Food Supply Chains ◽  
Future Research Directions ◽  
Short Food Supply Chains

PurposeThe purpose of this paper is to identify major research topics and propose future research directions for the short food supply chains (SFSCs) by conducting a comprehensive bibliometric analysis.Design/methodology/approachA step-by-step literature review was performed. A total of 684 scientific papers were retrieved from Scopus, dated between 2000 and 2020. Then, content analysis was conducted based on 162 articles selected from the co-citation analysis. Bibexcel and Gephi software were employed to analyse, integrate and visualize the data.FindingsThe results of the descriptive analysis provided insights into publication trends, prominent countries, institutions and journal sources, which had not been fully captured or evaluated by previous reviews. In the citation analysis, the authors determined the highly cited papers based on the global citation. Additionally, in the co-citation analysis, the authors derived six research clusters, identified research gaps in each of six clusters and then suggested possible future research directions.Originality/valueAlthough several reviews have focused on certain aspects of SFSCs, a comprehensive review has been lacking. This study is among the first to comprehensively examine the knowledge structure of SFSCs research by using rigorous bibliometric analysis. More importantly, the future lines presented here offer potential insights for SFSCs researchers and policymakers.

Twenty years of green innovation research: trends and way forward

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Muhammad Farrukh ◽  
Sarfaraz Javed ◽  
Ali Raza ◽  
Jason Wai Chow Lee
Keyword(s):  
Design Methodology ◽  
Academic Research ◽  
Research Trends ◽  
Future Research ◽  
Green Innovation ◽  
Research Directions ◽  
Content Type ◽  
Innovation Research ◽  
Bibliographic Data ◽  
Future Research Directions

PurposeThis paper aims to analyze the publication structure of academic research on green innovation (GI) between 2000 and 2019.Design/methodology/approachBibliographic data on GI are extracted from the Scopus database, and then they were analyzed through VOSviewer software.FindingsThis paper analyzes 653 publications on GI from 2000 to 2019. For so doing, the study identifies the most productive countries, universities, authors, journals and the most prolific publications in GI. Besides, the study uses VOSviewer software to visualize the mapping based on co-citation, bibliographic coupling (BC) and co-occurrence of keywords.Originality/valueThe main contribution of the study is that it provides an overview of the trends and trajectories of GI, which may help the researchers and the practitioners to comprehend the trends and future research directions.

Retrospection and state of sports marketing and sponsorship research in IJSMS from 1999 to 2015

2017 ◽  
Vol 18 (4) ◽  
pp. 363-379 ◽  
Author(s):  
Chang-Hyun Jin
Keyword(s):  
Content Analysis ◽  
Social Network ◽  
Business Strategy ◽  
Knowledge Structure ◽  
Sports Marketing ◽  
Future Research ◽  
Research Directions ◽  
Content Type ◽  
Future Research Directions ◽  
Insight Into

Purpose Based on the increasing significance and proliferation of sports marketing and sponsorship, it is important to explore the state of sports marketing and sponsorship research, assess the development of sponsorship-related research, and grasp its future directions. Thus, the purpose of this paper is to help scholars understand future research directions to improve our knowledge of sports marketing and sponsorship. Design/methodology/approach This study used content analysis that incorporated three multidimensional measures and applied social network analysis in order to identify the knowledge structure of sponsorship research. The authors conducted content analysis to assess the status of the nature of sports marketing and sponsorship in the International Journal of Sports Marketing & Sponsorship (IJSMS). The authors coded 282 articles published in the IJSMS from 1999 through 2015 using three multidimensional measures. Findings Analyzing research trends in specific academic fields helps improve and provide understanding of research practices and future research directions to improve knowledge, in this case about sports marketing and sponsorship. This study is the most up-to-date research trend study regarding sports marketing and sponsorship (December 2015). Compared with previous trend studies that have focused on research purpose, research perspective, statistical method, and subject area, this study offers a more detailed analysis based on a wider set of concepts such as game types, individual authors, affiliated organizations, countries of origin, etc. Furthermore, social network analysis was used to identify the knowledge structure of sponsorship research in the IJSMS. The study provides valuable insight into the challenges marketers and scholars face as they implement a more market-centric business strategy. Research limitations/implications The study aims to highlight the knowledge structure of sports marketing and sponsorship using social networking analysis. In order to highlight specific research area trends, the process of development should be explored together with the intellectual structure of sports marketing and sponsorship research using “Author Co-citation Analysis”. Such an analysis would provide the advantage of incorporating the development process into sports marketing and sponsorship research. Practical implications Marketers and researchers have long explored the effects of sponsorship, an alternative marketing strategy to commercial advertising that involves placement of brand images and logos on athletes’ uniform and equipment as well as on structural elements of sports venues. Sponsoring the Olympic Games or the World Cup enables marketers to leverage the exposure made possible at a global sporting event, producing favorable responses to sponsoring companies. From a marketing communication perspective, this study makes a valuable contribution to the literature by reviewing the diversity of articles and the knowledge structure of those articles. The results should benefit marketing studies by offering crucial strategic implications for marketers seeking to adopt future sponsorship strategies. Originality/value The results provide valuable insights that can improve the understanding of the knowledge structure of sports marketing and sponsorship and suggest planning and directions for research on similar topics. This study’s findings provide insight into the challenges marketers and managers of corporate sports marketing firms face as they implement a more market-centric business strategy.

scholarly journals Mapping and Clustering Analysis on Environmental, Social and Governance Field a Bibliometric Analysis Using Scopus

2021 ◽  
Vol 13 (13) ◽  
pp. 7304
Author(s):  
Shang Gao ◽  
Fanchen Meng ◽  
Zhouyang Gu ◽  
Zhiyuan Liu ◽  
Muhammad Farrukh
Keyword(s):  
Bibliometric Analysis ◽  
Clustering Analysis ◽  
Research Agenda ◽  
Future Research ◽  
Unique Contribution ◽  
Research Directions ◽  
Current Trends ◽  
Bibliographic Data ◽  
Future Research Directions ◽  
Scopus Database

Academic interest in ESG has grown significantly in recent years. Nevertheless, bibliometric and visualization research on this topic is still insufficient. This study aims to conduct publication metrics on the literature connected with ESG and attempt to give a research agenda for future research. In this study, we used data from the Scopus database. Various bibliometric techniques, such as bibliographic coupling and co-occurrence analysis, were combined with assorted themes to present an overview. To the best of our knowledge, there is no study that analyses the bibliographic data on ESG fields; this study is a unique contribution to the literature. This study also provides an overview of the trends and trajectories with a visual and schematic frame for the research of this topic. This may help researchers understand the current trends and future research directions, and enable future authors to conduct their studies more effectively.

Social media and consumer engagement: a review and research agenda

2016 ◽  
Vol 10 (4) ◽  
pp. 268-287 ◽  
Author(s):  
Victor Barger ◽  
James W. Peltier ◽  
Don E. Schultz
Keyword(s):  
Social Media ◽  
Recent Literature ◽  
Future Research ◽  
Consumer Engagement ◽  
Research Directions ◽  
Content Type ◽  
Future Research Directions ◽  
Antecedents And Consequences ◽  
Area Of Concern ◽  
Definition Of

Purpose In “Social media’s slippery slope: challenges, opportunities and future research directions”, Schultz and Peltier (2013) asked “whether or how social media can be used to leverage consumer engagement into highly profitable relationships for both parties”. The purpose of this article is to continue this discussion by reviewing recent literature on consumer engagement and proposing a framework for future research. Design/methodology/approach The paper reviews the marketing literature on social media, paying particular attention to consumer engagement, which was identified as a primary area of concern in Schultz and Peltier (2013). Findings A significant amount of research has been conducted on consumer engagement since 2010. Lack of consensus on the definition of the construct has led to fragmentation in the discipline, however. As a result, research related to consumer engagement is often not identified as such, making it difficult for academics and practitioners to stay abreast of developments in this area. Originality/value This critical review provides marketing academics and practitioners insights into the antecedents and consequences of consumer engagement and offers a conceptual framework for future research.

A model for managing service encounters for neo-luxury consumers

2016 ◽  
Vol 8 (1) ◽  
pp. 41-52 ◽  
Author(s):  
Bonnie Canziani ◽  
Kittichai Watchravesringkan ◽  
Jennifer Yurchisin
Keyword(s):  
Social Class ◽  
Brand Management ◽  
Service Providers ◽  
Future Research ◽  
Service Encounters ◽  
Theoretic Model ◽  
Luxury Brands ◽  
Content Type ◽  
Consumer Markets ◽  
Future Research Directions

Purpose – This paper aims to explore a theoretical relationship among perceptions of consumer social class, the perceived legitimacy of customer requests for service and the delivery of intangible services. It focuses the discussion on service firm encounters with non-traditional consumers seeking to purchase from luxury brands. Design/methodology/approach – The paper reviews the literature for current trends in strategies of luxury brands and characteristics of evolving global and Asian consumer markets for luxury and neo-luxury goods and draws a theoretic model with propositions. Findings – Evidence suggests that service providers can improve efforts to expand services to the newly rich and trading-up neo-luxury consumer markets by focusing on the intangible elements of the service delivery system. Particular emphasis is placed on enhancing employee treatment of neo-luxury customers during service encounters by understanding the influence of employee perceptions of consumer social class and evaluations of the perceived legitimacy of customer requests for service. Originality/value – The paper contributes to the theoretical discussion in luxury brand management by suggesting that employees are influenced by impressions of customer worth and other attributes when determining responses to customers during service encounters. Implications for practitioners and future research directions for academics based on the framework are presented.

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