Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ramji Nagariya ◽  
Divesh Kumar ◽  
Ishwar Kumar

PurposeThe inclusion of sustainable practices in the service only supply chain (SOSC) is less evident in the literature. The aim of this research is to analyse the enablers of sustainability to be implemented in (SOSC).Design/methodology/approachA rigorous literature review and experts’ outlook are used to identify fifteen key enablers of sustainability to be implemented in the SOSC. These key enablers are analysed by the interpretive structural modelling (ISM) and fuzzy decision making trial and evaluation laboratory (DEMATEL) technique. A case study of an Indian hospital is taken for testing the relevancy of the research.FindingsISM identified the six hierarchical levels of the enablers and MICMAC classified the enablers into four categories based on the driving and dependence power of the enablers. The fuzzy DEMATEL technique categorized the enablers into cause and effect groups. Four enablers were found in the effect group and eleven enablers were identified in the cause group.Practical implicationsThis research will help the managers in identifying the enablers of sustainability to implement in the SOSC and to handle the critical enablers with care.Originality/valueThis is the first of its kind of study which not only identifies the key enablers to achieve sustainability in the SOSC but also derives the hierarchy levels of enablers and categorizes these enablers into cause and effect groups.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Manju Saroha ◽  
Dixit Garg ◽  
Sunil Luthra

PurposeCircular supply chain management (CSCM) is proving to be a strong contributor towards sustainable development. The purpose of this study is to analyse the circular practices in CSCM implementation towards sustainability in the Indian auto sector; these practices are at the initial stage in a developing economy.Design/methodology/approachIn this research work, a framework has been developed to enrich understanding of various CSCM practices for sustainability. To develop a causal framework, a Fuzzy Decision-Making Trial and Evaluation Laboratory (F-DEMATEL) methodology has been adopted.FindingsThe results produce 32 practices with cause and effect groups and their importance/priorities. Based on F-DEMATEL, these 32 practices are grouped into cause and effect groups based on R + C and R − C values.Research limitations/implicationsThe findings will help managers and decision-makers to gain a deeper understanding of the practices and their nature; the governmental and financial practices are identified as the most critical factors that need more attention. The results will help strategy makers to plan accordingly.Originality/valueThis research has identified and analysed 32 basic practices and their interrelationships to achieve sustainability in CSCM.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
S Vinodh ◽  
Vishal Ashok Wankhede

PurposeThe aim of this study is to analyze workforce attributes related to Industry 4.0 using fuzzy decision-making trial and evaluation laboratory (DEMATEL) and fuzzy combinative distance-based assessment (CODAS).Design/methodology/approachTechnological trends stipulate various revolution in industries. Industry 4.0 is a vital challenge for modern manufacturing industries. Workforce adoption to such challenge is gaining vital importance. Therefore, such workforce-related attributes need to be identified for enhancing their performance in Industry 4.0 environment. In this context, this article highlights the analysis of 20 workforce attributes for Industry 4.0. Relevant criteria are prioritized using fuzzy DEMATEL. Workforce attributes are prioritized using fuzzy CODAS.FindingsThe key attributes are “Skills/training in decision-making (WA2)”, “Competences in complex system modelling and simulation (WA1)” and “Coding skills (WA20)”.Research limitations/implicationsIn the present study, 20 workforce attributes are being considered. In future, additional workforce attributes could be considered.Practical implicationsThe study has been conducted based on inputs from industry experts. Hence, the inferences have practical relevance.Originality/valueThe analysis of workforce attributes for Industry 4.0 using MCDM methods is the original contribution of the authors.


2016 ◽  
Vol 31 (7) ◽  
pp. 849-860 ◽  
Author(s):  
Mette Vedel

Purpose The purpose of the paper is to explicate how connectedness of relationships results in varying value potentials of triads. Design/methodology/approach First connectedness is re-described as an actor-perceived and actor-interpreted phenomenon. The re-description is used to theorize the triad value function. Next, the applicability and validity of the concept is examined in a case study of four closed vertical supply chain triads. Findings The case study demonstrates that the triad value function facilitates the analysis and understanding of an apparent paradox; that distributors are not dis-intermediated in spite of their limited contribution to activities in the triads. The results indicate practical adequacy of the triad value function. Research limitations/implications The triad value function is difficult to apply in the study of expanded networks as the number of connections expands exponentially with the number of ties in the network. Moreover, it must be applied in the study of service triads and open vertical supply chain triads to further verify the practical adequacy of the concept. Practical implications The triad value function cannot be used normatively or prescriptively. It is a descriptive tool which indirectly supports managerial decision-making through the analysis of how the structural context of a triad influences the value of relationships. Originality/value The paper offers an additional aspect for the study of value in and of triads. It illustrates that perceived connectedness of relationships operates as a triad value function, which captures the structural value potential of the triad for a focal actor.


2014 ◽  
Vol 9 (2) ◽  
pp. 160-178 ◽  
Author(s):  
Sachin K. Patil ◽  
Ravi Kant

Purpose – The purpose of this article is to identify the critical success factors (CSFs) of knowledge management (KM) adoption in the supply chain (SC) using the fuzzy decision-making trial and evaluation laboratory (DEMATEL) method through an empirical case study. Design/methodology/approach – The paper examines the influencing factors of KM adoption in SC which have been identified through the literature survey and expert opinion. The fuzzy DEMATEL method has been used to evaluate identified influencing factors. Considering the interdependence among factors, the fuzzy DEMATEL method forms a structural model and then visualizes the causal relationships among factors through a cause–effect relationship diagram. On the basis of the cause–effect relationship diagram, CSFs that are extraordinarily essential for KM adoption in SC are identified. Empirical case study of an Indian automobile organization presented to illustrate the fuzzy DEMATEL method and demonstrates its usefulness. Findings – The results gathered from the implementation of the fuzzy DEMATEL method to identify CSFs of KM adoption in SC to the chosen case illustrate that factors such as top management support, employee training and education, integration of knowledge and information flow, communication among the SC members and trustworthy teamwork to exchange knowledge within SC need to be highlighted as critical factors for successful adoption of KM in SC. Practical implications – The finding not only offers a meaningful base to deepen the understanding with regard to KM adoption in SC, but also provides a clue to develop an effective adoption of KM in SC in a stepwise manner. Originality/value – The empirical case study contributes to the literature on KM adoption in SC, suggesting how an organization can identify CSFs of KM adoption in SC and implement them progressively to greatly improve the efficiency of the whole SC performance.


2021 ◽  
Vol 26 (4) ◽  
pp. 449-466
Author(s):  
Annemarie Groot-Kormelinck ◽  
Jacques Trienekens ◽  
Jos Bijman

Purpose The aim of this paper is to study the influence of quality standards on contract arrangements in food supply chains. Design/methodology/approach A qualitative double case study was conducted on the dairy and citrus sectors in Uruguay. A transaction cost theoretical framework was used. All current public and private quality standards applied by processors were studied in relation to contract arrangements between processors and upstream producers as well as downstream buyers for each sector. Findings Quality standards complement contract arrangements for upstream transactions, leading to hierarchy-type contract arrangements. Quality standards substitute contract arrangements for downstream transactions, leading to market- or hybrid-type contract arrangements. Research limitations/implications Longitudinal studies that measure changes in contract arrangements over time are recommended. Practical implications Supply chain actors can reduce transaction costs by aligning quality standards with appropriate contract arrangements – further supported by public instruments. Originality/value Quality standards have differential influence on underlying transaction characteristics, and therefore on contract arrangements, depending on the location of the transaction in the supply chain.


2011 ◽  
Vol 16 (2) ◽  
pp. 148-154 ◽  
Author(s):  
Jesús Cambra‐Fierro ◽  
Rocío Ruiz‐Benítez

PurposeThis paper proposes a framework that considers some key concepts to design and manage supply chains in both national and international contexts. For a better understanding, it is intended to illustrate this framework with the case of Carrefour in both Spain and China.Design/methodology/approachIn the form of a case study the paper explains global strategies in both countries. The paper also discusses similarities and differences in the supply chain management in both contexts.FindingsThe paper found application of core SCM concepts to a leader distribution firm. “Thinking global and acting local” is also pertinent to application in the management of supply chains.Practical implicationsManagers may identify key processes and consider the possible contributions of each to the efficiency of their own chains. This case study could be also used as an example of the successful management of the supply chain of a company leader in its sector.Originality/valueThe present paper illustrates a leader company based on real data.


2019 ◽  
Vol 122 (5) ◽  
pp. 1381-1396
Author(s):  
Cecilia Casalegno ◽  
Matteo Migheli ◽  
Angelo Bonfanti ◽  
Peter Maple

Purpose The purpose of this paper is to add understanding to whether the supply chain (SC) of ancient grains, einkorn in particular, may activate the virtuous mechanisms that enable pursuing a new equilibrium based on relationships and joint interests. Design/methodology/approach This study adopts the single case study as a methodological approach. More precisely, it focusses on the SC of ancient grains in Piedmont (Italy) examining in detail Mulino Marino. Interviews with the management of this single player and to some farmers’ local associations were carried out. Findings The einkorn SC in Piedmont Region is an interesting case of short, local and direct SC because it aims at delivering a product that is more sustainable in terms of production, nutritional values and properties. In addition, this study confirms previous studies according to which for an effective supply chain management (SCM) it is important to implement the following conditions: the right equilibrium among SC players’ physiologically conflicting interests, players’ integration and transparent information among all the SC stakeholders, including final consumers. Practical implications The study offers implications for food managers involved in the (short) SCM. Originality/value Elements of originality can be identified in this research to the extension of studies on SCM in the ancient grains industry.


2017 ◽  
Vol 31 (2) ◽  
pp. 192-206 ◽  
Author(s):  
Christina Holm-Petersen ◽  
Sussanne Østergaard ◽  
Per Bo Noergaard Andersen

Purpose Centralization, mergers and cost reductions have generally led to increasing levels of span of control (SOC), and thus potentially to lower leadership capacity. The purpose of this paper is to explore how a large SOC impacts hospital staff and their leaders. Design/methodology/approach The study is based on a qualitative explorative case study of three large inpatient wards. Findings The study finds that the nursing staff and their frontline leaders experience challenges in regard to visibility and role of the leader, e.g., in creating overview, coordination, setting-up clear goals, following up and being in touch. However, large wards also provide flexibility and development possibilities. Practical implications The authors discuss the implications of these findings for decision makers in deciding future SOC and for future SOC research. Originality/value Only few studies have qualitatively explored the consequences of large SOC in hospitals.


2015 ◽  
Vol 43 (3) ◽  
pp. 7-14 ◽  
Author(s):  
Jim Moffatt

Purpose – This case example looks at how Deloitte Consulting applies the Three Rules synthesized by Michael Raynor and Mumtaz Ahmed based on their large-scale research project that identified patterns in the way exceptional companies think. Design/methodology/approach – The Three Rules concept is a key piece of Deloitte Consulting’s thought leadership program. So how are the three rules helping the organization perform? Now that research has shown how exceptional companies think, CEO Jim Moffatt could address the question, “Does Deloitte think like an exceptional company?” Findings – Deloitte has had success with an approach that promotes a bias towards non-price value over price and revenue over costs. Practical implications – It’s critical that all decision makers in an organization understand how decisions that are consistent with the three rules have contributed to past success as well as how they can apply the rules to difficult challenges they face today. Originality/value – This is the first case study written from a CEO’s perspective that looks at how the Three Rules approach of Michael Raynor and Mumtaz Ahmed can foster a firm’s growth and exceptional performance.


2021 ◽  
Vol 37 (3) ◽  
pp. 34-35

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings This research paper concentrates on the capacity of procurement digitalization to pump up supply chain effectiveness and competitive advantage levels. Data from the examination of the strategic actions of an environmental charity, an IT multinational, and an Australian SME reveal that increasing procurement effectiveness translates into marked performance enhancements in terms of productivity gains and reduced costs. Wiping away boundaries between buyers and suppliers produced procurement processes with greater scalability, agility, and flexibility, all of which also enhanced the firms' capability to mitigate their risks. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.


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