Exploration role of volunteerism on the digitisation project: case of the office of the premier in Mpumalanga province, South Africa

2020 ◽  
Vol 40 (1) ◽  
pp. 15-23 ◽  
Author(s):  
Nkholedzeni Sidney Netshakhuma
Keyword(s):  
South Africa ◽  
Best Practice ◽  
Qualitative Interviews ◽  
Successful Implementation ◽  
Youth Empowerment ◽  
Content Type ◽  
Mpumalanga Province ◽  
Volunteer Labor

Purpose The purpose of this paper is to assess the role of volunteerism during the digitisation project by the Office of the Premier in Mpumalanga with a view recommending the best practice. Design/methodology/approach The empirical data was collected through the semi-structured qualitative interviews with the records manager and ten volunteer archivists employed by the Office of the Premier. Findings Local pupils within the Mpumalanga province were recruited to participate in the digitisation project as a form of youth empowerment. The Mpumalanga Provincial Archives was not involved in the digitisation project to ensure that all digitisation specification was in line with the requirement of the provincial archives. Furthermore, a lack of resources to implement the digitisation project was cited as the main stamping block for the successful implementation of the project. Research limitations/implications This paper is limited to the Office of the premier, in the Mpumalanga province. Practical implications Archivists interested in recruiting volunteers on a digitisation project can use this paper to understand the benefits and cost of volunteer labor before putting volunteer projects into practice. Social implications The success of a digitisation project depends on the involvement of the Mpumalanga Provincial archives. Originality/value This paper presents a unique case study in South Africa of a digitisation project staffed with volunteers in the office of the Premier.

Entrepreneurial orientation and the role of the context. The case of the firm “Sa Panada Srl”

2020 ◽  
Vol 27 (3) ◽  
pp. 349-363 ◽  
Author(s):  
Michela Floris ◽  
Angela Dettori ◽  
Camilla Melis ◽  
Cinzia Dessì
Keyword(s):  
Entrepreneurial Orientation ◽  
Best Practice ◽  
Family Firms ◽  
Single Case ◽  
Narrative Approach ◽  
Content Type ◽  
Exploratory Approach ◽  
Practical Implications

PurposeThe paper aims to analyse the case of “Sa Panada srl”, a tiny Sardinian family firm, to provide intriguing insights for the study of entrepreneurial orientation in a context that is anchored in an apparent and hostile past.Design/methodology/approachAn exploratory approach is used to analyse a single-case study through a narrative approach. Data were analysed through the hermeneutic trio consisting of three phases: (1) explication – contextualisation, reconstruction and synthesis of the history; (2) explanation – identification, description and understanding of the meaning of the narrative; and (3) exploration – discussion and identification of theoretical and practical implications.FindingsThe study introduces novel best practices that help enhance entrepreneurial orientation in a difficult setting based on change reluctance and past anchored culture.Research limitations/implicationsTheoretically, the study contributes to the literature on entrepreneurial orientation, internationalisation and innovativeness of family firms embedded in a hostile context. The main drawback of the study is its explorative analysis of a single case.Practical implicationsFor practitioners, the research proposes the case study as a best practice able to inspire successful resilient behaviour and decisions for other firms that experience daily challenges.Originality/valueThe study elucidates the relevance of individual factors of family owners as endogenous elements that can balance contextual obstacles with ambitions of growth and development.

Success factors for hackathons: German banks collaborate to tame the economic crisis

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Anna Feldmann ◽  
Frank Teuteberg
Keyword(s):  
Design Methodology ◽  
Best Practice ◽  
Success Factors ◽  
Banking Sector ◽  
Banking Industry ◽  
Qualitative Interviews ◽  
Case Analysis ◽  
Content Type ◽  
Cross Case Analysis

Purpose This paper aims to focus on the banking industry and its hackathon formats, which have been created by various banking groups. Other industries can learn from these findings and adopt best practice solutions. Design/methodology/approach A multi-case study was conducted with three hackathon formats (Collabothon, GENOhackathon and Symbioticon) from the banking sector in which qualitative interviews with members of the organization team were held and used to summarize the differences and similarities of hackathon formats in the banking industry. Findings A model was developed to demonstrate how the different hackathon formats in banking overlap and what differences exist. Originality/value This study used a cross-case analysis to summarize differences and similarities of hackathon formats in the banking industry in Germany.

Exploring the role of mental health first aid officers in workplaces

2018 ◽  
Vol 11 (6) ◽  
pp. 366-381 ◽  
Author(s):  
Nataly Bovopoulos ◽  
Anthony D. LaMontagne ◽  
Angela Martin ◽  
Anthony Jorm
Keyword(s):  
Mental Health ◽  
Qualitative Interviews ◽  
First Aid ◽  
Mental Health First Aid ◽  
Case Study Methodology ◽  
Content Type ◽  
Study Methodology ◽  
Level Of Experience

Purpose An emerging trend in Australian workplaces is to appoint staff trained in mental health first aid as mental health first aid officers (MHFAOs), similar to physical first aid officers (PFAOs) focused on physical health emergencies. The purpose of this paper is to better understand the nature of MHFAO roles in workplaces and develop recommendations for other workplaces. Design/methodology/approach A case study methodology was used, with semi-structured qualitative interviews conducted with multiple individuals within five diverse organisations. Findings The results indicated that organisations tended to differ in their approach to implementation, based on their level of experience. There was a strong agreement across organisations on the benefits and challenges they have experienced with the role. Practical implications Organisational representatives highlighted some important differences between PFAO and MHFAO roles. Respondents across all organisations agreed that MHFA training should ideally be offered to all staff if feasible, not only MHFAOs. The greatest challenge experienced by respondents was inadequate support to, and internal resourcing for, MHFAO roles. Respondents suggested that workplaces provide more support and training to MHFAOs. Originality/value This is the first study to explore and describe the experiences of workplaces with MHFAOs. Recommendations are made to assist interested organisations in these efforts.

scholarly journals Raising the bar

2015 ◽  
Vol 23 (5) ◽  
pp. 8-11 ◽  
Author(s):  
Daniel Ozarow ◽  
Trevor Gibson ◽  
Arun Batra ◽  
Sam Mercer
Keyword(s):  
Design Methodology ◽  
Business Case ◽  
Interesting Case ◽  
Successful Implementation ◽  
Anglo Saxon ◽  
Content Type ◽  
Sexual Orientations ◽  
Practical Implications

Purpose – Argues that merely complying with legislation is not sufficient to accomplish genuine diversity and that, rather than assuming its benefits will naturally be derived and accepted, diversity must be approached strategically and its advantages communicated effectively to stakeholders to ensure desired outcomes. Design/methodology/approach – Considers the business case for diversity, presents a case study of barristers and examines the role of the national equality standard. Findings – Advances the view that multi-layered approaches to diversity are essential for its successful implementation. Practical implications – Highlights the strong business case for diversity in the workforce, as well as possible social repercussions from failing to ensure that workforces are diverse. Social implications – Underlines how young people in European and Anglo-Saxon countries are increasingly demanding to work with colleagues from varied ethnicities, nationalities and sexual orientations who are similar to the peers they socialize with. Diverse workforces have thus become central to talent attraction. Originality/value – Presents an interesting case study of barristers and diversity.

The role of the internal audit function in integrated reporting: a developing economy perspective

2018 ◽  
Vol 26 (4) ◽  
pp. 657-674 ◽  
Author(s):  
Lindie Engelbrecht ◽  
Yaeesh Yasseen ◽  
Irfaan Omarjee
Keyword(s):  
South Africa ◽  
Best Practice ◽  
Academic Research ◽  
Internal Audit ◽  
Integrated Reporting ◽  
Content Type ◽  
Internal Audit Function ◽  
Area Of Concern ◽  
Initial Perception

Purpose The purpose of this paper is to explore the roles of the initial perceptions of chief audit executives (CAEs) on the role of internal audit function (IAF) in integrated reporting (IR) in South Africa. This paper draws attention to possible challenges and barriers to internal audit’s (IAs) involvement in the integrated reporting process (IRP). Design/methodology/approach Detailed interviews were carried out in 2016 with 10 CAEs from the EY Excellence in Integrated Reporting Awards for South Africa. An interpretive approach involving thematic content analysis was used to construct key themes which provided the CAE’s initial perception of the IAF’s role in IRP. Findings Despite the current role being limited, the findings suggest that the IAF has unexploited potential to improve the IRP. These roles include: providing assurance on data integrity; reviewing risks and opportunities; evaluating the adequacy of governance and risk management controls and giving assurance on the IRP. A benefit to the IAFs involvement in the IRP relates to their extensive knowledge of the business. The lack of skills in the IA profession is an area of concern, as there is a shortage of capacity and specialist skills. Research limitations/implications The interpretive style will assist IAFs to understand and define their role in the IRP, as well as to follow best practice in the IRP. Originality/value This paper is the first to explore the views and make recommendations on the role of the IAF in the IRP. This paper can be seen as an important contribution to academic research as the role of IAF in the IRP is exploratory in a global context.

Social technologies in public libraries: exploring best practice

2014 ◽  
Vol 35 (3) ◽  
pp. 224-238 ◽  
Author(s):  
Kathleen Smeaton ◽  
Kate Davis
Keyword(s):  
Social Media ◽  
Best Practice ◽  
Media Use ◽  
Public Library ◽  
Research Approach ◽  
Successful Implementation ◽  
Library Service ◽  
Social Media Use ◽  
Content Type

Purpose – The purpose of this article is to report on a research project that explored social media best practice in the public library sector. Design/methodology/approach – The primary research approach for the project was case study. Two organisations participated in case studies that involved interviews, document analysis, and social media observation. Findings – The two case study organisations use social media effectively to facilitate participatory networks, however, there have been challenges surrounding its implementation in both organisations. Challenges include negotiating requirements of governing bodies and broader organisational environments, and managing staff reluctance around the implementations. As social media use continues to grow and libraries continue to take up new platforms, social media must be considered to be another service point of the virtual branch, and indeed, for the library service as a whole. This acceptance of social media as being core business is critical to the successful implementation of social media based activities. Practical implications – The article provides an empirically grounded discussion of best practice and the conditions that support it. The findings are relevant for information organisations across all sectors and could inform the development of policy and practice in other organisations. This paper contributes to the broader dialogue around best practice in participatory service delivery and social media use in library and information organisations. Originality/value – Research around social media has focused on the usage of tools rather than the conditions that allow staff to use social media to reach users effectively. This research fills the gap by exploring the organisational culture that allows staff to use social media in order to develop a participatory library service.

Disciplinary documentation in Apartheid South Africa

2015 ◽  
Vol 71 (1) ◽  
pp. 96-115 ◽  
Author(s):  
Marc Richard Hugh Kosciejew
Keyword(s):  
South Africa ◽  
Conceptual Framework ◽  
Information Science ◽  
Ethnic Identities ◽  
Academic Disciplines ◽  
Library And Information Science ◽  
Content Type ◽  
The Creation

Purpose – The purpose of this paper is to argue that information is an important effect of documentation. It is in this way that documentation studies distinguishes between concepts of and practices with “information” and “document”: that is, documentation studies helps illuminate how information is created, stabilized, and materialized such that it can emerge and, in turn, how it can then be controlled, deployed, enforced, entrenched, managed, and used in many different ways, in various settings, and for diverse purposes. Design/methodology/approach – This paper presents a conceptual framework on documentation, drawing upon the work of Bernd Frohmann, Michel Foucault, Bruno Latour, Hannah Arendt, @@and Ian Hacking, and applied to a case study of Apartheid South Africa. Findings – Apartheid’s documentation helped achieve apartness at the macro and micro levels of society: on the macro level, the creation and subsequent separation of different racial and ethnic identities were drafted, adopted, and turned into law through legislative documents; on the micro level, these identities were reinforced through routines with personal documents and public signs. This documentation functioned as a documentary apparatus, providing a tangible link between individuals and their official racial and ethnic categories by creating a seamless movement of documents through various institutions; further it helped transform these racial and ethnic identities into lived facts that disciplined and controlled life. Originality/value – By examining documentation, one can present a fresh and unique perspective to understanding the construction of various things, such as the construction of identities. This conceptual framework contributes to Library and Information Science (LIS) by illuminating the central role of documentation in the creation, stabilization, materialization, and emergence of information. By using Apartheid South Africa as a case study, this paper demonstrates how this framework can be applied to shed new light on different kinds of phenomena in diverse contexts; consequently, it not only contributes to and extends parts of the scholarship on documentation studies within LIS, but also presents new directions for other academic disciplines and multidisciplinary analyses and research.

Local responses to disaster

2016 ◽  
Vol 25 (1) ◽  
pp. 27-40 ◽  
Author(s):  
Raven Marie Cretney
Keyword(s):  
Citizen Participation ◽  
Disaster Preparedness ◽  
Disaster Response ◽  
Local Community ◽  
Qualitative Interviews ◽  
Community Group ◽  
Content Type ◽  
Local Responses

Purpose – When the devastating 6.3 magnitude earthquake hit Christchurch, Aotearoa New Zealand on the 22 February 2011 the landscape of the city and its communities were irrevocably changed. The purpose of this paper is to provide case study evidence demonstrating the role of a grassroots organisation in shaping a community defined concept of resilience through self-organised disaster response action. Design/methodology/approach – The case organisation, Project Lyttelton is a community group, located in the suburb of Lyttelton, dedicated to building community and resilience through local projects and action. This case study was conducted through in-depth qualitative interviews with key members of the organisation, as well as key individuals in the broader community. Findings – This research has found that Project Lyttelton played a strong role in providing avenues for citizen participation post disaster. Of particular significance was the role of the timebank in providing an already established network for active participation by citizens in the response and recovery. Other findings outline the importance of pre-disaster community activity for facilitating social support and social learning. Originality/value – This research contributes to the literature by providing case study evidence for the value of a community led and defined framework of resilience. The findings of this work support the need for further integration and support for local community led preparedness and response initiatives and demonstrate the possible value of pre-disaster community preparedness activities. Consequently, this work is of use to academics interested in the role of community following disasters, as well as emergency management practitioners interested in possible pathways for fostering and encouraging locally focused disaster preparedness activities. The findings may also be of interest to community groups working in the sphere of community building and resilience.

Activity-based pricing in small and medium-sized restaurants. Evidence from the Italian context

2020 ◽  
Vol 14 (4) ◽  
pp. 565-577
Author(s):  
Domenico Raucci ◽  
Dominique Lepore ◽  
Rossella Sabatiello
Keyword(s):  
Successful Implementation ◽  
Activity Based Costing ◽  
Suggested Approach ◽  
Content Type ◽  
Pricing Decision ◽  
Italian Context ◽  
Small Medium Enterprises ◽  
Medium Enterprises

Purpose This paper aims to present an extension of price sensitive measurement (PSM) combined with activity-based costing (ABC) for supporting activity-based pricing approaches in the small and medium-sized restaurants. Design/methodology/approach The joint model of PSM and ABC is applied to the fixed menu pricing analysis of a typical medium-small Italian restaurant. Findings The outcomes confirm the potential of the activity-based pricing approach for supporting pricing decision-making in the small and medium-sized restaurants. However, the complexity of the model for these contexts suggests testing simplified versions of ABC, proposed for other sectors, to exploit integration with PSM. Further, the authors find evidence of the need to further investigate the role of informal conditions, characterizing small-medium enterprises, which may play for the successful implementation of the approach proposed. Originality/value There is no analysis using the suggested approach for supporting menu pricing in medium-small restaurants. This case study contributes to the literature on activity-based pricing for small and medium-sized restaurants, based on the ABC approaches.

The Role of Archives on the Incorporation of the Former Kangwane Homeland to Mpumalanga Province

2018 ◽  
Vol 47 (2) ◽  
Author(s):  
Nkholedzeni Sidney Netshakhuma
Keyword(s):  
South Africa ◽  
Qualitative Methodology ◽  
Management Policy ◽  
Records Management ◽  
Record Keeping ◽  
Mpumalanga Province ◽  
Specific Objective ◽  
National Archives ◽  
And Control

This study was conceptualised in order to assess the strategies used to incorporate the homeland of KaNgwane into Mpumalanga province after the cessation of apartheid in 1994. The specific objective of the study was to investigate the compliance of records and archives with the National Archives and Records Service of South Africa Act (Act No 43 of 1996), during the incorporation of the homeland of KaNgwane into Mpumalanga. The study adopted a qualitative methodology through document analysis, interviews and observations. The key findings revealed that the archives of the former homeland of Kangwane were not aligned with the requirements of the National Archives and Records Service of South Africa Act (Act No.43 of 1996.) Institutions seem to lack experience when it comes to the challenges of storing records and implementing arrangement and control systems. The frequent lack of a records management policy and few to no staff with record-keeping and archival backgrounds was also a concern. A shortage of space to store records safely was also one of the major issues that the study uncovered. There appears to be no concerted effort to retain important historical records. Many records are stored in several different locations in government buildings.  I conclude that archives play an essential role to the nation as the institutional memory.

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