Creating the asset of foreignness: Schrödinger’s cat and lessons from the Nissan revival

2017 ◽  
Vol 24 (1) ◽  
pp. 55-77 ◽  
Author(s):  
Jusuke J.J. Ikegami ◽  
Martha Maznevski ◽  
Masataka Ota
Keyword(s):  
Single Case ◽  
Senior Leaders ◽  
Content Type ◽  
Cultural Research ◽  
Cross Cultural Research ◽  
Patterns Of Behavior ◽  
And Performance ◽  
The Impact ◽  
Practical Implications

Purpose This paper challenges the assumption in cross-cultural research of liability of foreignness (LOF). The literature review demonstrates that LOF comes from pressures for isomorphism, while asset of foreignness (AOF) can derive from the active process of breaking norms. The purpose of this paper is to explore how leaders can initiate and sustain AOF. Design/methodology/approach The paper analyzes the case of the Nissan revival led by Carlos Ghosn and the impact in the years after. The analysis is based on the authors’ interviews and discussions with Ghosn and senior leaders at Nissan and Renault, complemented with published interviews and assessments. Findings Analysis confirmed the potential for AOF, and further uncovered four patterns of behavior that created AOF virtuous cycles among Nissan leaders: initiating trust, shaping identity, anchoring and transcending common language, and acting positively on ignorance. The virtuous cycles were sustainable and transformed into new global strategic perspectives. Research limitations/implications The paper proposes a research model identifying moderators between foreignness and performance. Generalizability is limited by the focus on a single case study. Practical implications The four sets of behaviors can serve as guides to action for leaders when working in foreign contexts. Originality/value This research goes beneath the surface of a famous example to analyze leadership dynamics over time, and provides insight on positive aspects of foreignness.

A local case study of the crime decline

2015 ◽  
Vol 14 (2) ◽  
pp. 104-114
Author(s):  
Garner Clancey
Keyword(s):  
Crime Prevention ◽  
Single Case ◽  
Community Safety ◽  
Content Type ◽  
Crime Decline ◽  
Local Case ◽  
Case Study Site ◽  
The Impact ◽  
Practical Implications

Purpose – The purpose of this paper is to explore the local dimensions of the “crime decline”. Design/methodology/approach – Two focus groups and 15 semi-structured interviews with local practitioners. Findings – Some offences have fallen significantly in the case study site in the last ten to 12 years. Local practitioners tended to explain these declines with reference to local services and programmes. These declines have potentially contributed to the reduction in crime prevention infrastructure and there is concern that funding will be reduced as crime falls. Research limitations/implications – The findings have been generated from a single case study site. While aspects of the findings resonate beyond the case study area, there are some characteristics of the site that limit the application of the findings to other areas. Practical implications – The findings from this research have few practical implications. The research sought to understand dimensions of local crime and the impact on local activities. Social implications – This research provides some insights into crime trends and local responses to crime. The findings will be of interest to crime prevention and community safety practitioners and policy makers. Originality/value – There has been little analysis of the impact of the “crime decline” on local communities and community safety infrastructure. Therefore this paper is original and adds to the growing knowledge of the “crime decline”.

Can hospital dashboards provide visibility of information from bedside to board? A case study approach

2017 ◽  
Vol 31 (2) ◽  
pp. 142-161 ◽  
Author(s):  
Adriana Pace ◽  
Sandra C. Buttigieg
Keyword(s):  
Single Case ◽  
Clinical Effectiveness ◽  
Structured Interviews ◽  
Content Type ◽  
Strategic Fit ◽  
Study Approach ◽  
And Performance ◽  
Practical Implications ◽  
Different Levels

Purpose The purpose of this paper is to analyse hospital dashboards’ visibility of information at different management levels to improve quality and performance in an acute general hospital. Design/methodology/approach Data were generated via 21 semi-structured interviews across different management levels. Findings All management levels had greater visibility of information, could make informed decisions, and registered performance improvement. Specifically, waiting time improved, however since introduction of hospital dashboards was work-in-progress at time of study, managers could not record improvement in terms of cost reductions, clinical effectiveness, patient safety and patient satisfaction. Different managerial levels had different visibility with top management having the greatest. Research limitations/implications In single case studies, where only one context is used, the findings cannot be reproduced in different contexts; even though most of the results could be matched with the current literature. Practical implications The need to have balanced key performance indicators that take into account other facets of improvements, apart from time, has been emphasised. Furthermore, if middle and departmental managers have greater visibility, this would allow them to work towards a strategic fit between the departments that they manage with the rest of the hospital. Originality/value There is scant literature regarding performance dashboards’ enhancement of visibility of information at different management levels. Furthermore, according to the authors’ knowledge, no other paper has tried to identify and discuss the different levels of information, which should be visible from bedside to board namely to management, clinicians and public.

Assessing the use of a Traffic Enforcement Unit

2016 ◽  
Vol 39 (1) ◽  
pp. 95-108 ◽  
Author(s):  
Daniel Philip Hepworth ◽  
David Russell White
Keyword(s):  
Single Case ◽  
Traffic Enforcement ◽  
Content Type ◽  
Municipal Police ◽  
Officer Attitudes ◽  
Number Of Citations ◽  
The Impact ◽  
Method Approach ◽  
Practical Implications

Purpose – The purpose of this paper is to examine the 22-month life of a three-officer specialized Traffic Enforcement Unit (TEU) within one mid-sized municipal police agency. The case study allowed for the examination of the impact of this structural change from a generalist to a specialist approach on the rate of traffic citations. Additionally, officer attitudes related to the change were considered. Design/methodology/approach – The study used a mixed method approach, which included both an objective output (traffic citations) and the results of a management survey to consider officers’ attitudes. Findings – Despite the fact that most officers reported the introduction of the TEU did not change their commitment to traffic enforcement, the findings indicate citations by non-TEU officers declined sharply over time. Likewise, citations by the three specialized officers also dropped, which, when combined with non-TEU officers, resulted in no real differences between the generalist and specialist approach on the number of citations issued. Research limitations/implications – Beyond the natural limitations of a single case study, the use of a management-issued survey concerning attitudes was not ideal. Practical implications – The study provides some evidence that generalists approaches – at least as they apply to traffic enforcement – may be just as productive as specialist approaches. Originality/value – While there has been a significant amount of rhetoric over the years, it seems scholars have largely ignored real differences between the generalist and specialist approaches on objective organizational outputs. This is an area that needs to be subjected to additional research.

scholarly journals Practice coordination by principles: a contemporary MNC approach to coordinating global practices

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alexander Kristiansen ◽  
Roger Schweizer
Keyword(s):  
Multinational Corporations ◽  
Design Methodology ◽  
Qualitative Data ◽  
Management Practices ◽  
Single Case ◽  
High Tech ◽  
Content Type ◽  
And Performance ◽  
Practical Implications

Purpose In the mainstream international business literature on multinational corporations (MNCs), an authoritative central headquarter (HQ) that transfers standardised practices to its subsidiaries remains the norm. This study aims to explore how MNCs coordinate their management practices through principles. Design/methodology/approach The paper draws on empirical findings from a qualitative in-depth single case study based on evidence-rich qualitative data including observations from how a high-tech MNC headquartered in Sweden coordinates its development practices. Findings An alternative informal coordination approach (i.e. coordination by principles) is identified. Additionally, antecedents and implications of the approach are presented. Practical implications Coordination by Principles may facilitate the internalisation of practices and be a feasible compromise between context adaptation and traditional standardisation, particularly for MNCs with highly heterogeneous research and development operations. Originality/value This paper highlights the importance of acknowledging that firm practices often are based on management ideas that HQs adopt to prevent loss of legitimacy. As such, this study contributes to the scarce literature that critically questions the assumption that HQs solely transfer practices to subsidiaries to improve subsidiary efficiency and performance.

A sustainable perspective in wine production for common-good management

2019 ◽  
Vol 121 (2) ◽  
pp. 259-274 ◽  
Author(s):  
Valter Cantino ◽  
Elisa Giacosa ◽  
Damiano Cortese
Keyword(s):  
Business Model ◽  
Common Good ◽  
Single Case ◽  
Wine Production ◽  
Content Type ◽  
The Common Good ◽  
The Common ◽  
The Impact ◽  
Practical Implications

Purpose The purpose of this paper is to analyse how sustainability is crucial in maintaining and assigning value to a common good. In particular, the paper identifies several characteristics of a business model that could be adopted to manage sustainable innovation strategies that respect the balance among environmental, social and commercial goals. Design/methodology/approach This case study involves Fontanafredda, an internationally recognised historical Italian wine company characterised by its highly innovative business approach and sustainable business model. Findings Fontanafredda’s approach is connected to the broader concept of the common good the winery has internalised to become an element of its competitive advantage and differentiation. The preservation of traditional values – primarily the respect and valuing of one’s own territory – is a key asset of the winery, which attaches great symbolic and concrete importance to these values. Research limitations/implications The study uses a single case study approach and a qualitative method without quantifying the impact of every business choice. For theoretical implications, the study emphasises the strong connection between sustainability and innovation in the management of the common good. Practical implications Numerous practical implications are identified regarding several stakeholder groups, such as the management, owners, investors and the various entities linked to the regional promotion and tourism sectors. Originality/value This research explores how and why Fontanafredda amounts to more than simply wine production by focusing on the characteristics of its business model, which efficiently handles the link between innovation and heritage for common-good development.

Gender stereotypes change outcomes: a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
K.G. Priyashantha ◽  
A. Chamaru De Alwis ◽  
Indumathi Welmilla
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Gender Stereotypes ◽  
Gender Stereotype ◽  
Empirical Knowledge ◽  
Content Type ◽  
Cultural Research ◽  
Cross Cultural Research ◽  
The Impact ◽  
Practical Implications

PurposeEven though researchers have discussed gender stereotype change, only a few studies have specifically projected outcomes or consequences. Hence, the main purpose of this study is to examine the impact of gender stereotype change concerning the different outcomes.Design/methodology/approachIn achieving the purpose, the authors searched and reviewed current empirical knowledge on the outcomes of gender stereotype change in the Scopus and EBSCOhost databases from 1970 to 2020. The entire process was conducted through a systematic literature review methodology. The article selection criteria were executed using the PRISMA article selection flowchart steps, and 15 articles were included for the review.FindingsThe findings reveal that the outcomes from gender stereotype change research can be categorized mainly under the themes of “family and children,” “marriage” and “equality and women's employment.”Research limitations/implicationsThe co-occurrence network visualization map reveals gaps in the existing literature. There may be more possible outcomes relating to the current realities, and more cross-cultural research is needed.Practical implicationsThese outcomes provide some implications for policymakers.Originality/valueEven though researchers have discussed gender stereotype change on its various outcomes or consequences, research is less. Hence, this study provides a synthesis of consequences and addresses the gaps in the area.

A methodological proposal to benefit from team knowledge

2016 ◽  
Vol 46 (3) ◽  
pp. 298-318 ◽  
Author(s):  
Alonso Perez-Soltero ◽  
Humberto Galvez-Leon ◽  
Mario Barcelo-Valenzuela ◽  
Gerardo Sanchez-Schmitz
Keyword(s):  
Organizational Memory ◽  
Design Processes ◽  
Content Type ◽  
Effective Manner ◽  
Technological Tool ◽  
Electromechanical Devices ◽  
And Performance ◽  
The Impact ◽  
Practical Implications

Purpose This paper aims to propose a methodology to develop an organizational memory to benefit from team knowledge and to make the design of electromechanical devices processes more efficient. Design/methodology/approach Different frameworks and methods were analyzed from literature, obtaining key ideas to be included in the methodology developed and considering other approaches to apply in team knowledge about design processes. The research was conducted as a case study in a Mexican small and medium-sized enterprises dedicated to the manufacturing and installation of electromechanical devices where the methodology was implemented. Findings A five-stage methodology was developed which consisted of preparation, identification, capture & storage, dissemination & application and finally the evaluation & feedback stage. An implementation of the described processes was carried out, which was materialized into a technological tool that represents the organizational memory where knowledge was captured, organized and disseminated. Practical implications This study offers guidelines that can be applied in other organizations where team knowledge on design processes have not been adequately used for company’s improvement. The application of this methodology could be a strategy that enabled team knowledge to store their experience. This knowledge could then be consulted and recovered by the workgroup in an effective manner to solve new problems. Originality/value A methodological proposal to develop an organizational memory about team knowledge was developed. To evaluate the impact of the methodology implementation, a variety of indicators were proposed, which were classified as economic, organizational and performance indicators.

scholarly journals Innovation and cross-functional teams

2018 ◽  
Vol 24 (1/2) ◽  
pp. 84-105 ◽  
Author(s):  
Daniel Marasquini Stipp ◽  
Márcio Lopes Pimenta ◽  
Daniel Jugend
Keyword(s):  
Single Case ◽  
Field Research ◽  
Incremental Innovation ◽  
Future Research ◽  
Content Type ◽  
The Public ◽  
Tax Management ◽  
Functional Teams ◽  
Practical Implications

Purpose The aim of this paper is to characterize how innovation may happen through cross-functional teams (CFT) in an organization of the public sector. Design/methodology/approach A case study helped to characterize several behavior patterns, team structures and respective links with generating innovation in internal processes and public answering contexts. Findings The results highlight that formal-temporary teams present a higher capacity to generate incremental innovation in products, whereas permanent-informal teams have a higher capacity to generate innovation in the internal processes and public answering contexts. Research limitations/implications The limitations of this research relate to the fact that this is a single case study, and although it is an important case to examine innovation and CFTs, by its very nature, it is not possible to extend and generalize the obtained data to other organizations. The evaluation of its propositions was merely qualitative, and future research is needed to validate its characteristics. Practical implications Several settings of CFTs are presented, as well as their ability to generate different types of innovation, such as the computerization of documents, petitions and papers, which decreases the time to answer the taxpayer. Moreover, CFTs can help to create products, such as computer programs that can be used not only locally but also in several public organizations related to tax management. Originality/value The field research provides the perceptions of the respondents regarding CFT characteristics that can lead to specific types of innovation, as well as the types of products or services that can be generated by these processes.

Post-occupancy evaluation of outdoor spaces on the campus of the Federal University of Juiz de Fora, Brazil

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ana Clara Carvalho Tourinho ◽  
Sabrina Andrade Barbosa ◽  
Özgür Göçer ◽  
Klaus Chaves Alberto
Keyword(s):  
Critical Role ◽  
Future Research ◽  
Content Type ◽  
University Campuses ◽  
Post Occupancy Evaluation ◽  
Outdoor Spaces ◽  
The University ◽  
The Impact ◽  
Practical Implications

PurposeUsing the campus of a Brazilian university as case study, this research aims to identify which aspects of the outdoor spaces are the most significant in attracting people.Design/methodology/approachThis research relies on the application of different post-occupancy evaluation (POE) methods, including user tracking, behavioural mapping and questionnaires, on one plateau of the campus.FindingsThree group of aspects (socialization, proximity and infrastructure) were identified as key elements in explaining the impact of the campus physical characteristics on users’ behaviour. The results indicate that having characteristics of at least one group of aspects in those spaces can guarantee their vitality and, if there is presence of attributes of more than one group, liveliness can be increased.Research limitations/implicationsFurther studies should be conducted on an entire campus to identify other spatial elements in the three groups.Practical implicationsThis research contributes to the planning of future campuses and to solutions to the existed ones, indicating the most relevant spatial characteristics to be considered. Additionally, the combination of different methods may be useful to future research.Originality/valueMost of the investigations on the university campuses focus on the buildings, and little research has investigated the outdoor spaces, although they play a critical role in learning and academic life, where people establish social, cultural and personal relationships. In addition, studies using several POE allowed a consistent and complete diagnostic about the aspects of the campus, giving recommendations for future projects.

The impact of business networks on foreign subsidiaries development

IMP Journal ◽  
2018 ◽  
Vol 12 (3) ◽  
pp. 427-443
Author(s):  
Enrico Baraldi ◽  
Francesco Ciabuschi ◽  
Olof Lindahl ◽  
Andrea Perna ◽  
Gian Luca Gregori
Keyword(s):  
Single Case ◽  
Foreign Market ◽  
Business Networks ◽  
International Expansion ◽  
Content Type ◽  
Fine Grained ◽  
Automatic Control Systems ◽  
Industrial Networks ◽  
The Impact

Purpose The purpose of this paper is to explore two specific areas pertaining to industrial networks and international business (IB). First, the authors look at how business relationships influence the internationalization in time, from the establishment of the first subsidiary in a foreign market to the following ones, and in space, that is, across different markets. Second, the authors investigate how an increasing external network dependence of subsidiaries in their internationalization may cause a detachment of a subsidiary from the mother company as its knowledge becomes insufficient to guide a subsidiary’s internationalization. Design/methodology/approach This paper utilizes an exploratory, longitudinal, single-case study of Loccioni – a manufacturer of measuring and automatic control systems for industrial customers – to illustrate the specific dynamics of the influences of industrial networks on the internationalization of subsidiaries. Findings The case study helps to elucidate the roles, entailing also free will and own initiative, of small suppliers’ subsidiaries which operate inside several global factories, and how “surfing” on many different global factories, by means of several local subsidiaries, actually supports these suppliers’ own international developments. This notion adds to our understanding of the global factory phenomenon a supplier focus that stresses how the role of suppliers is not merely that of being passive recipients of activities and directions from a focal orchestrating firm, but can also be that of initiative-takers themselves. Originality/value The paper contributes to the IMP tradition by providing a multi-layered and geographically more fine-grained view of the network embedding companies that operate on internationalized markets. This paper thereby sheds light on a less investigated area of research within the IMP tradition: the link between internationalization in different countries and the interconnectedness between the industrial networks spanning these countries. At the same time, this paper contributes to IB theories by showing how a late-internationalizing SME can enter highly international markets by “plugging into” several established “Global Factories” as a way to exploit further opportunities for international expansion.

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